Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Understand the elements of systematic project management Assess project time constraints in order to sequence tasks accordingly Apply a systematic approach to project management on job-related projects Develop project schedule to guide time management of the project Understand the key factors to successful project management; and Implement and manage project schedule to ensure pr...
Provider: CAPELLE ACADEMY PTE. LTD.
Introduction There is one certainty in any organisation: change or be changed. At the forefront of this, the first line of defense is a group of people in your organisation who must be good in the basics managerial skills. These people may not necessarily be managers only, they can be anyone who has subordinates or who needs to work with a group of people (e.g. in a project). The top managemen...
Provider: Management Development Institute of Singapore (MDIS)
Wholesale and Retail Trade
Retail Supervisory Management Programme (75 hours) The course is aimed at training supervisory personnel to acquire the fundamental skills and knowledge of effective supervision in retail organizations. Topics covered include: Role of the supervisor in retailing Communication and interpersonal skills Effective leadership Managing time Understanding human behaviour and employee motivation Counsell...
Provider: Singapore Retailers Association
Productivity & Innovation
This course is accredited by IRCA under SEQM Ltd, UK (A17051). It is applicable for professionals who wish to conduct OH&S management system audits. Participants successfully completed this course may apply for all grade of OHSMS Auditor Certification Schemes.
Provider: EQS ASIA PTE LTD
Course Objectives This intensive one day course outlines the environmental legal requirements and related standards and codes of practice in Singapore. It aims to equip participants with a knowledge and understanding of the legislative framework and current environmental legislation.
Leadership and People Management
This course is developed for and in consultation with the Select Group. This is a management level competency requiring trainees to complete the modules required in relation to their job roles. Trainees will develop the knowledge and skills and be able to apply these at the workplace. The participants are experienced senior Select personnel.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
Provider: INTEGRATED LEARNING SYSTEMS PTE LTD
Healthcare
Leadership and Healthcare Management (30 hrs) This module provides students an understanding of the impact that economic, political and social issues have on the Singapore Health Care system. In addition, the students will explore and develop strategies in the management of these issues within the health care setting. Professional Issues in Advanced Nursing Practice (30 hrs) This module focuses on...
Provider: Nanyang Polytechnic
Participants will experience and learn to: 1. Develop an organisational culture of innovation, enterprise and continuous improvement in consultation with stakeholders 2. Develop enterprise actions and strategies to improve organisational growth 3. Establish policies and strategies to promote initiative behaviour for continuous improvement at the workplace 4. Develop comprehensive policies that...
Provider: KAPLAN PROFESSIONAL
Course CommunicationWant to learn easy-to-use yet powerful techniques on how to communicate clearly, timely and completely? And to be able to communicate with colleagues of different Nationalities, across different cultures, and with people from different levels in the organization?Come join us in this highly-interactive and practical workshop! You will definitely be able to apply the skills and t...
Provider: ACES LEARNING HUB PTE. LTD.
Education and Training
This managing conflict training course has been developed by KBA Training Centre Pte Ltd (KBAT) and Training Edge Pte Ltd to offer a personal competency course in leadership skills to staff in any Onshore / Offshore industry.Training Edge has highly proficient and experienced trainers in this and many other areas of human capital development. This course has been delivered globally and locally to ...
Provider: KBA TRAINING CENTRE PTE. LTD.
Customer Service
At the end of the course, participants should be able to: Apply the organizations vision, mission and values to create exceptional service for diverse customers Recognize own role in the service value chain Recognize different types of customers and appreciate that their needs and expectations are different from one another Enhance customer experience through respective service touc...
Learn how to move customers up the loyalty ladder Discover how angry customers can damage any organization Appreciate the value of loyal customers and colleagues Discover why fixing problems is not enough when things go wrong Recognize the three key steps you must take to earn higher levels of loyalty Discover the benefits of customer complainers and complaints Learn how to st...
Information and Communications
Object oriented Design Patterns are about quality of the software being developed. Design Patterns improve quality through documented and proven solutions to common problems. Re-using and applying design pattern solutions to new applications reduces the development cost and lends itself to extensibility. This course provides an in-depth look into how experts apply design skills. An overview of d...
Provider: Institute of Systems Science, NUS
The WSQ Diploma In Floristry Management course is jointly developed by WDA & Nobleman Institute of Floral Design Pte Ltd. It delivers beyond the aspect of just a florist who does the daily arranging of flowers for customers. The course not only help to transform a florist into a well-respected professional, at the same time it also upgrade the skills and knowledge of florist to be competent in all...
Provider: NOBLEMAN INSTITUTE OF FLORAL DESIGN PTE. LTD.
The need for improving the management and governance of IT is currently more important than ever before. It has come to the fore as IT has moved to centre-stage in many if not most organisations, consuming significant resources and impacting business in dramatic ways. Senior IT and business executives need to be able to manage and govern IT to ensure alignment with business and to fulfil business ...
Provider: NATIONAL UNIVERSITY OF SINGAPORE
Enterprise Architecture (EA) is the organising logic for business processes and IT infrastructure, reflecting the integration and standardisation requirements of the organisation's operating model. The EA provides a long-term view of an organisation's processes, systems, and technologies so that individual projects can build capabilities and not just fulfill immediate needs. The proposed NICF...
Business Process Reengineering (BPR) is a structured approach to radically change an organizations processes, its information systems and its business functions to achieve quantum leap improvements. Organizations cannot fully exploit the capabilities of current IT systems without reengineering their business processes at the same time. Conducting BPR for a business requires more than technical k...
Post-Diploma Certificate 2: Counselling Across the Lifespan HS6033 Working with Children and Adolescents HS6034 Working with Couples, Families and the Elderly HS6035 Working with Groups and Special Populations HS 6033 Working with Children and Adolescents (65 hours) This module aims to provide participants with knowledge and understanding of child and adolescent psychology, integrating techniques...