Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
This unit addresses the skills and knowledge required to develop a competitive remuneration and benefits strategy for senior executives. It covers linking job roles with compensation and evaluating effectiveness of programmes. 1. Define executive job roles and performance indicators2. Design and develop executive compensation programme3. Evaluate effectiveness of executive compensation progra...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
This unit addresses the skills and knowledge required to enable organisational capability through the development and enhancement of people's competency in the organisation. This unit includes clarifying and aligning strategies, providing strategic advice to senior management, developing a capability framework and leading the development of people capability and alignment of human resource process...
This unit addresses the skills and knowledge required to develop, implement and maintain remuneration plans and processes across the organisation. It covers benchmarking remuneration processes and reviewing the effectiveness of current remuneration processes.1. Develop processes for the delivery of remuneration 2. Facilitate implementation of remuneration processes3. Monitor and review remune...
This unit addresses the skills and knowledge required to work with employees and managers to implement and support international assignment programmes. It covers pre-assignment preparation. 1. Conduct career planning for international assignees 2. Provide assistance and support for international assignment 3. Evaluate and improve the international assignment programmeLearning Outcom...
This unit addresses the skills and knowledge required to implement an organisation’s performance management programme. It covers promoting the performance management system, supporting the review process and measuring the effectiveness of the performance management programme as a basis for enhancing organisational outcomes1. Promote understanding and awareness of performance management programme...
This unit addresses the skills and knowledge required to lead organisational design activities. It covers working with stakeholders to identify issues impacting on organisational design and strategies that may be used to implement changes to organisational design. 1. Develop plan for organisational design 2. Facilitate implementation of organisational design3. Monitor effectiveness of organisati...
This unit addresses the skills and knowledge required to manage projects and can be applied to all types of projects. It covers defining the project’s scope, developing a project plan, managing the project and implementing finalisation activities. 1. Define project scope2. Develop project plan 3. Manage project implementation activities4. Review and finalise projectLearning Outc...
This unit addresses the skills and knowledge required to promote harmonious tripartite relations in the Singaporean industrial relations system. It covers how to lead collective bargaining processes.1. Work effectively within the industrial relations system 2. Lead collective bargainingLearning Outcomes1. Work effectively within the industrial relations systemReview legislative requirements a...
This unit addresses the skills and knowledge required to support change management processes within an organisation. It covers promoting and participating in change management activities, supporting others to implement change, as well as participating in activities to evaluate change management processes.1. Support implementation of change activities 2. Assist others to respond to change ...
This unit addresses the skills and knowledgerequired to administer benefits. It coversidentifying benefits eligibility, calculating benefitseligibility and payouts, managing andcommunicating the various benefits schemes,and tracking benefits claims to investigatedisputes and check for abuse.Understand organisational policies, processes, products and services2. Have communication skills to convey i...
1. Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives. 2. Apply communication and conflict resolution techniques to achieve desired negotiation outcomes. 3. Finalise negotiation and take necessary follow-up actions to close negotiation. 4. Monitor and evaluate negotiation outcomes against objectives in accordance with organisational proced...
THis unit addresses the skills and knowledge required to research a range of human resource issues. It covers determine research objectives and methodologies as well as writing and presenting reports on research findings for consideration by senior members in an organisation.1. Determine research objectives 2. Perform research activities3. Report on research findingsLearning Outcomes1. Determ...
This unit addresses the knowledge andapplication skills to work with managers at alllevels of the organisation to develop their peoplemanagement skills. The unit includes developingframework and strategies to build knowledge ofhuman resource (HR) practices, leadingimplementation and evaluation of programmesto enable line manager competencies, setting upsystems and engaging key stakeholders toenabl...
This unit addresses the skills and knowledge required to ensure that people management/human capital strategies are aligned to the needs of the business. It covers people management/human capital participation in the development of organisational strategy, as well as managing broader consultative processes within the organisation1. Represent the people management/human capital function in organi...
This unit addresses the skills and knowledge required to develop, communicate and evaluate strategies for learning and development. It includes developing learning and development strategies, assessing organisation learning needs, developing an action plan to drive learning and development programmes, integrating learning and development solutions with other human resource (HR) processes, communic...
This unit addresses the skills and knowledge required to develop an organisation’s recruitment and selection strategies. It covers working with stakeholders to develop, implement and evaluate the strategies and processes used in recruitment and selection. 1. Assess organisation’s ability to recruit and select the desired employees 2. Facilitate development of recruitment...
This unit addresses the skills and knowledge required to address risks, crisis and other contingency situations affecting the people management/human capital of an organisation. It covers the identification of risk and the preparation and monitoring of mitigation plans1. Identify sources of risk2. Prepare risk mitigation plans3. Monitor and report on effectiveness of risk controls and contingency ...
This unit addresses the skills and knowledge required to determine and apply appropriate recruitment and selection methods. It covers choosing appropriate recruitment and selection methods for the job and context, applying the chosen method and reviewing its effectiveness1. Select appropriate recruitment and selection methods2. Facilitate implementation of recruitment and selection methods3. Revie...
This unit addresses the skills and knowledge required to manage budgets and finances within a people management/human capital environment. It covers budget creation, monitoring and the reporting of outcomes.1. Create budgets for people management/human capital functions2. Monitor and control activities against financial plans3. Report on outcomes of budgets and financial plansModule Design1. Creat...
This unit addresses the skills and knowledge required to enhance organisational effectiveness. It covers identifying aspects of organisation performance for inclusion in the programme, the development of systems and processes to support the evaluation of areas for improvement, and the development of improvement strategies. 1. Identify systems for evaluating organisational effectiveness...