Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
This unit addresses the skills and knowledge required to develop an appropriate career coaching and mentoring framework for the organisation. It covers determining the scope of career coaching and mentoring services, planning systems and resources, developing an action plan to operationalise the framework, advocating and encouraging employees to access career services, implementing strategies to m...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Human Resource Management
Module Requirements:Core UnitsCreate human resource strategies aligned with business needsManage organisational risksApply financial knowledge within a human resource environmentEnhance Organisational effectivenessDevelop Organisational response to national manpower initiatives and strategic prioritiesElective UnitsAll Elective Units must be from HR WSQAt least 3 Elective Units must be from HR WSQ...
Food and Beverages
Objectives and Expected OutcomesThis programme introduces students to the world of food production through basic operation techniques and hands-on core competency training. It focuses on how to handle kitchen utensils and equipments, the making of bread and pastry, cold kitchen, plate preparation & presentation, food safety and nutrition & basic kitchen accounting, kitchen design and maintenance.Â...
Provider: ICAS TRAINING AND EDUCATION COLLEGE (ICASTEC) PTE. LTD.
COURSE OBJECTIVELearners will acquire the knowledge and skills to be a Risk Management Team Leader/Risk Management Champion for the organisation in reducing risks at source by managing the risk management process at workplace. It involves developing a practical risk management implementation plan for the organisation which identifies specific actions to be taken, by whom and time for their complet...
Provider: Association of Singapore Marine Industries
business
This course seeks to equip participants with a basic understanding of how various aspects of intellectual property law, namely Patent, Registered Designs, Copyright and Trade Mark, can be applied to support and drive businesses in achieving their business strategies and objectives. The ‘Apply Basic Knowledge of IP Law to Support an Organisation' programme aims to provide the following knowledge...
Provider: IP ACADEMY
Food and Beverages hospitality management
The Level 4 Diploma in Hospitality Management aims to provide students with a broad understanding of the operational aspects of the international hospitality industry and a knowledge of the underlying principles involved.Course Syllabus and ContentFood and beverage operationFood and beverage supervisionEssentials of finance in tourism and hospitalityCustomer service management in tourism and hospi...
Business Management
This programme provides students with the basic principle of business management and improve their management knowledge and abilities. It set the path for student to move up academically to a degree.Objectives and Expected OutcomesAt the end of the programme student has covered and capable of:Students will learn about the basic principle of business management and with the added knowledge to impro...
Administration
IntroductionThe LCCI Level 3 Private Secretary’s Diploma combines a range of mandatory and optional subjects to allow learners to comprehensively demonstrate their knowledge, skills and ability in this area. The subjects are crafted to be relevant to the industry.Duration:75 lessons, 3 hours eachTotal 225 hoursApproximately 10 monthsStudents are given 24 months to meet the graduation requi...
Provider: ATLANTIC INSTITUTE OF HIGHER LEARNING PTE. LTD.
Education and Training
This programme prepares students for the GCE ‘N’ level examination, giving a basic understanding and overview of subjects comprising of English Language, Elementary Mathematics, Mother Tongue, Principles of Accounts, Combines Humanities (Social Studies, Geography/History), Geography and History  Objectives and Expected OutcomesThe GCE ‘N’ Level course provides basic foundation and prepara...
Transportation and Storage
This course is meant for shippers, cargo agents, captains of ships, coast guards and all interested parties.Course ContentsOrganisation and structure of the IMDG CodeDefinition, identification and classification of Dangerous GoodsUse of the Dangerous Goods List and the Index.Packaging selectionMarking and labelling of packagesMarking and placarding of containersDocumentationContainer Packing Certi...
Provider: HAZMAT TRAINING
IntroductionThe LCCI IQ Level 2 Diploma in Business Studies combines a range of mandatory and optional subjects to allow learners to comprehensively demonstrate their knowledge, skills and ability in this area.Duration:126 lessons, 3 hours eachTotal 378 hours*Approximately 16 months*: Not including self-studyStudents are given 24 months to meet the graduation requirement.Objectives• To equi...
IntroductionThe LCCI IQ Level 3 Diploma in Business Administration combines a range of mandatory and optional subjects to allow learners to comprehensively demonstrate their knowledge, skills and ability in this area.Duration:62 lessons, 3 hours eachTotal 186 hours*Approximately 8 months*: Not including self-studyStudents are given 24 months to meet the graduation requirem...
This module provides a comprehensive outline to develop a business plan with professionalism and finesse. It also includes the sharing of ingenious techniques for researching relevant information to be crystallised into developing a winning business plan. Last but not the least, this module will show you how to do a successful home run: presenting the business plan to relevant stakeholders for the...
Provider: IFI ACADEMY PTE. LTD.
This 2-day module takes you through the systematic process of preparing and scheduling a performance appraisal interview. It provides you with the steps required to conduct an effective performance appraisal interview, guides you through the various methods to encourage staff development, and finally explores the types of reward or recognition you can use to increase staff motivation and satisfac...
This 1 day course aims to provide learners with the fundamental knowledge and application skills in processing payments successfully. They will learn how to process various types of transactions efficiently and with minimum downtime.This course will benefit F&B service staff who are serving at the front of house as well as F&B managers (so that they can train their service staff better).Co...
Programme Overview Eastern and Western ServiceLearn the fundamentals and progress to advanced skills and knowledge of food and beverage service through theory, practical workshops and apprenticeship in professional food and beverage service establishments.Study and WorkTerm 1 comprises full day classroom learning and hands-on practicum in At-Sunrice. There is no allowance in term 1.Term 2 onw...
Provider: AT-SUNRICE GLOBALCHEF ACADEMY PTE. LTD.
Programme Overview This WSQ Certificate programme is intended for adults seeking fundamental knowledge and skills in pastry and bakery and wish to apply their learning to the workplace. It presents basic pastry and bakery principles while emphasizing the importance of meeting the needs and, whenever possible, exceeding the expectations of customers. The objectives of the WS...
Programme OverviewA Singapore Workforce Development Agency (WDA) accredited programme that aims to provide knowledge, skills and techniques in making basic breads. Participants will receive a Statement of Attainment (SOA) in WSQ Prepare Basic Breads upon programme completion. Suitable for:a. Anyone who loves bread and making bread.b. Those who want to kick-start a career as F&B profession...
Hotel & Accommodation
Programme OverviewIt is a Singapore Workforce Development Agency (WDA) accredited program, upon completion of which, participants will receive a Statement of Attainment (SOA) in WSQ Follow Food and Beverage Safety and Hygiene Policies and Procedures. It will also lead to knowledge and skills in maintaining safety and hygiene when handling, cooking and storing food and beverages.The objectives of ...
Programme OverviewLearn how to reconstitute beverage mixes and prepare fancy mocktails and other nonalcoholic beverages.It is a Singapore Workforce Development Agency (WDA) program, on completion of which, participants have the knowledge and application skills in preparing non-alcoholic beverages and be able to apply them to the workplace.The objectives of the programme are as follow:Set up and pr...