About this Course

Programme Overview 

Eastern and Western Service

Learn the fundamentals and progress to advanced skills and knowledge of food and beverage service through theory, practical workshops and apprenticeship in professional food and beverage service establishments.

Study and Work

Term 1 comprises full day classroom learning and hands-on practicum in At-Sunrice. There is no allowance in term 1.

Term 2 onwards is a 1-week classroom learning (study) and 2-weeks apprenticeship (work) rotation with a monthly allowance of S$800 and an additional S$600 from Singapore Workforce Development Agency (WDA) for Singapore Citizens and Permanent Residents (SPRs). Students train at food and beverage service establishments during the apprenticeship.

Programme Content

Term 1

• Interact With and Serve Food & Beverage Guests
  
• Prepare Non-alcoholic Beverages
  
• Maintain Food and Beverage Service Environment
  
• Prepare and Serve Coffee and Tea
  
• Follow Food and Beverage Safety and Hygiene Policies and Procedures
  
• Prepare for Service (Mise En Place)
  
• Provide Counter/ Take-Away Service
  
• Receive and Store Products 
  
• Maintain Safe and Secure Working Environment
  
• Prepare Meat, Poultry, Fish and Seafood
  
• Demonstrate Basic Moist Heat Cooking Methods
  
• Demonstrate Basic Dry Heat Cooking Methods
  
• Prepare Basic Western Stocks and Soups
  
• Prepare Western Foundation Sauces
  
• Demonstrate Advanced Dry Heat Cooking Techniques
  

Term 2

• Coordinate Food and Beverage Service
  
• Provide Essentials of Dining Room Service
  
• Provide Specialty Coffee Service
  
• Provide Specialty Tea Service
  
• Provide Hot Beverage Service
  

Term 3

• Supervise Staff
  
• Maintain Inventories
  
• Supervise Bar Service
  
• Prepare Alcoholic Drinks for Service
  
• Study Spirits
  
• Study Wine and Spirits
  

Term 4

• Provide Advanced Dining Room Service
  
• Manage Food and Beverage Operations
  
• Develop and Implement Budget
  
• Administer Purchasing and Receiving Procedures
  
• Manage Training
  
• Manage Cost and Quality Controls 
  

Term 5

• Hire Staff
  
• Appraise/ Evaluate Staff
  
• Handle Terminations, Dismissals and Resignations
  
• Manage Catering
  
• Manage Service Improvements
  
• Develop and Customise Service Offerings
  
• Provide Advanced Buffet and Special Functions Operations
  
• Design Restaurant Concepts
  

Important to Note

Enrolment is subject to availability and incomplete application will not be processed.

The programme is conducted in english and proficiency in the language is a requirement. Please see admissions criteria.

Programme contents and all prices are subject to change.

Singaporeans who successfully attain a WSQ Diploma for the first time after 1 March 2011 will be eligible for a CQA of S$1,000 in cash.

Funding

1) WDA Programme Fee Funding

Enjoy up to 70% WDA programme fee funding for all Singapore Citizens and SPRs who are eligible for our WSQ Diploma programmes.

2) Workfare Training Support (WTS) Scheme - 95% Programme Fee Funding Eligible for:

• All employed Singaporeans who are eligible for our WSQ Diploma programmes
  
• 35 years old and above
  
• Monthly income of not more than S$1,900 
  

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