Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Leadership and People Management
Provider: RAFFLES SKILLS LAB INTERNATIONAL TRAINING CENTRE PTE. LTD.
Human Resource Management Employment and Recruitment
As Singapore positions itself as a human capital hub to manage operations and human capital for companies operating in the region, the need for professionals who are competent in managing cross-border human capital in a multicultural environment is important. The Diploma in Business Practice (International Human Resources Management) will equip you with the essential competencies to support the Hu...
Provider: REPUBLIC POLYTECHNIC
The WSQ Personal Branding for Managerial Success program provides the tools for individuals to leverage on traditional and new media tools to develop personal branding and professional image through the conduct of market research, networking and presentation to achieve personal career goals.
Provider: ROHEI CORPORATION PTE. LTD.
This unit covers identifying presentation objectives and formats, gathering and analysing necessary information, developing presentation and presentation collaterals, presenting information in appropriate formats, as well as evaluating presentations.
Provider: SFIC INSTITUTE PTE. LTD.
Education and Training
To equip participants with basic Chinese proficiency skills needed in their workplace
Provider: SGP INTERNATIONAL MANAGEMENT ACADEMY (S) PTE. LTD.
no record
Provider: SINGAPORE CENTRE FOR CHINESE LANGUAGE LIMITED
Customer Service
This unit covers knowledge and application skills to leverage on available organisational resources when engaging with customers over various platforms. It also includes portraying professional etiquette and escalating feedback received over various platforms.
Provider: Singapore Chinese Chamber Institute of Business
Provider: Singapore Institute of Materials Management
This programme covers knowledge and application skills to build customer confidence in the organization and to develop customer relationships that build customer loyalty. It also involves the know-how of handling service opportunities and escalated service challenges.
Provider: Singapore Institute Of Retail Studies (SIRS)
This course aims to provide foundational training in the fundamental concepts and methods of statistics and data mining to working adults, whose jobs require analysing and understanding data. Semester Two PDC 2 Certificate in Applied Data Analysis Module 3 - Applied Statistics Module 4 - Regression Analysis
Provider: Singapore Polytechnic
Covers knowledge and skills required in maintaning good personal grooming and hygiene standards, proper interactions with customers and provide quality service delivery
Provider: TRAINING MASTERS WORKFORCE INSTITUTE PTE LTD
Cover knowledge and skills required in planning to meet internal and external customer requirements, ensuring the delivery of quality service and monitoring and reviewing customer services
This is an Operations level core unit of 2 credits. On completion of this unit, participants will have the knowledge and application skills in interacting with guests and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
Course Objectives: On successful completion of this unit the participant the knowledge and skills to assemble arrangements using floral, plant and other materials supported in floral foam. The unit covers assembling basic design forms, which may include circular (posy) bowls, symmetrical triangle, asymmetrical triangle and horizontal arrangements in various traditional, formal or informal styles,...
Provider: TROPIFAME FLORAL DESIGN SCHOOL PTE. LTD.
This Competency Unit enables an individual to acquire the skills and knowledge to Research Current Trends to Bridge Service Gaps and Implement New Services. This Competency Unit, together with other elective units, is tailored to provide the skills and knowledge outcomes required by the Community and Social Services sector.
Provider: TSAO FOUNDATION
Provider: UPTREND COLLEGE PTE. LTD.
Attractions
This is a Supervisory level qualification requiring students to complete 10 Competency Units (4 Core units and 6 Elective units) and attain at least 21 credits. Students will gain knowledge and become competent in skills from a broad range of highly-developed supervisory skills specific to the Attractions industry.
On successful completion of this course, the participants will have the knowledge and application skills to comply with workplace safety & health policies & procedures. The course covers the competencies required to address floristry industry & florist assistant’s workplace safety & health issues.