Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Provider: KAPLAN PROFESSIONAL
Leadership and People Management
Customer Service
Refer to attached
Community and Social Services
Course ObjectivesThis course will help participants:Identify and understand stressors and stress signalsManage stress and build resilienceHelp others cope more effectively with their stress and achieve balance and success in their livesDevelop an understanding of how the four basic personality styles deal with stressUse the strengths of your personality to overcome stressAdminister the Stres...
Provider: ACADEMY OF HUMAN DEVELOPMENT PTE LTD
Course ObjectivesThis 2-day workshop helps the participant to use Solution-Focused Brief Therapy when working with client with family violence issues. Course ContentsAssumptions of SFBT and their relevance to the work with this clientele groupRelationship between SFBT and Social ConstructionismFactors influencing changeImportance of language in working with this clientele groupRelevance of em...
Human Resource Management
Managing and harnessing the talent and industry of employees has become the cornerstone to achieving an organisation's business goals. This starts with understanding the rights and obligations of the organisation as well as the employees under Singapore's legal framework. Whether it be dealing with individual contracts or as a group through the representation of trade unions, it is pivotal that ma...
Provider: HRSINGAPORE PTE. LTD.
Course DescriptionSolution-Focused Brief Therapy (SFBT) is an approach in counselling, psychotherapy and social work that aims to help clients to generate solutions. Its ideas have also been used in clinical supervision, coaching, education and management. It is an approach that is client-centred, strength-based, goal-focused, contextual and usually brief. Course ObjectivesThis 2-day wo...
An employment contract is the cornerstone that governs the relationship between an employer and an employee. Sometimes known as Employment Agreement, Contract of Service or Appointment Letter, this is a contractual agreement between an employer and employee that specifies the terms and conditions of employment. Being a legal document, an employment contract must comply with...
An employee handbook is a compilation of the policies, procedures, working conditions, and behavioral expectations that guide employee actions in a company. Employee handbooks generally also include information about the company, employee compensation and benefits, and additional terms and conditions of employment. Another integral content in any handbook is the cod...
Research shows that organizations today must work hard to create a meaningful, humanistic work environment to drive engagement, performance, and a magnetic attraction in the market. Companies with effectively engaged employees outperform competitions consistently across industries and geography and tend to get back on their feet faster after poor economic conditions subside...
Programme ObjectivesThis programme equips team leaders, supervisors and managers with the leadership skill and knowledge to model personal effectiveness as a team leader. It covers effective communication, leadership in decision making and developing and maintaining professional competence.Programme OutlineAdapt Communication Style to Suit Work Context- Adapt communication style to suit work conte...
Provider: ACES LEARNING HUB PTE. LTD.
Course CommunicationWant to learn easy-to-use yet powerful techniques on how to communicate clearly, timely and completely? And to be able to communicate with colleagues of different Nationalities, across different cultures, and with people from different levels in the organization?Come join us in this highly-interactive and practical workshop! You will definitely be able to apply the skills and t...
Course DescriptionFor many managers, more than 50% of your daily time is spent in meetings. If not managed properly, your meetings become situation s where minutes are taken, hours are wasted! Come to this highly-interactive, best practices shared programme. Be equipped with a ‘Toolkit’ of skills that ensure communication success – look professional, sound confident, appear organised, and ma...
Education and Training
Enhancing children’s creativity and confidence with music educationThe Music Factory Preschoolers Program was designed for little musicians by a team of dedicated music educators and specialists, with three levels for children of various ages.LEVEL 1 (4yrs): Let’s Rock!Designed for nursery children and above, this foundation level teaches them the basics of music. By the en...
Provider: MUSIC FACTORY ACADEMY PTE. LTD.
At work, you may find expression of certain emotions can adversely affect your relationships with others. One such difficult emotion is anger. While anger is natural and healthy, it can become a serious problem if not managed well.When anger is frequent or overwhelming, it hinders work performance significantly. Also as Managers and Executives, we may be called upon to deal with angry colleagues. ...
Provider: Management Development Institute of Singapore (MDIS)
Personal Development
This workshop focuses on how to transform your world for breakthrough performance and sustained personal success. You do not have to live with what you have or your current circumstance and environment.You Can Change Your World and only YOU can! There is a model for breakthrough thinking and principles which highly successfully and rich people abide by.These concepts are widely adopted and as...