Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
At the end of the programme, participants will be able to: Identify the global trends and changes impacting the workplace, undertake lifelong learning to adapt to changes for sustained employability in the new knowledge economy, and share knowledge and skills to enhance productivity and effectiveness in a diverse workplace.
Provider: EAGLE INFOTECH CONSULTANTS PTE LTD
Personal Development
On completion of the unit, the learner will be able to understand and apply self awareness techniques and Emotional Intelligence principles such as self confidence, flexibility, conscientiousness and initiative to manage self at the workplace
Education and Training
Provider: EDU TRAINING RESOURCES PTE. LTD.
To provide the PMEs with the essential competencies and knowledge in quality management
Provider: Electronics Industries Training Centre
Provider: FORTRESS INTELLIGENCE PTE. LTD.
Customer Service
COURSE OUTLINE FOR EI SKILLS FOR HANDLING DIFFICULT CUSTOMERS The Basics in Customer Service Developing strategies to increase your emotional intelligence skills to better manage and motivate yourself to be a better service provider Developing the 3Vs of communication to increase your effective communication with customers Working with Difficult Customers Situations
Provider: GIL CONSULTANCY PTE. LTD.
The Employment Act is the key legislation that governs the employer-employee relationship in Singapore. It spells out the basic terms & conditions of employment. Recent amendments have been proposed by the Government and the changes will come into force on 1st April 2014. An up-to-date knowledge of the Employment Act will ensure that your organisation complies with the Act. In hiring foreign, loc...
Provider: INFINITE ACADEMY PTE. LTD.
no record
Provider: Singapore Training & Development Association (STADA)
Supervise Teams at Work (SC/SAP)
Provider: SSA CONSULTING GROUP PTE. LTD.
TAKX Solutions conducts an array of GST workshops and seminars to equip and impart valuable GST knowledge to businesses and professionals. To date, more than 7,000 participants from over 3,500 organisations, large and small, have attended our workshops. We have also expanded our workshop offerings to include new modules on corporate tax, employee taxation (individual income tax), withholding tax, ...
Provider: TAKX SOLUTIONS PTE. LTD.
The course will address the skills and knowledge required to manage payroll activities within an organisation. It covers determining the requirements of payroll systems, establishing policies and procedures to support payroll systems and supervising payroll activities.
Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION
On completion of this unit, learner will be able to be able to identify and examine causes of performance deficiency and their impact on systems and resources, manage team dynamics in group discussion to identify root cause(s), and apply problem-solving tools and techniques to address performance deficiency
Provider: TMC ACADEMY PTE. LTD.
Lead a Customer Focused Organisation
Provider: TOURISM MANAGEMENT INSTITUTE OF SINGAPORE PTE LTD
On completion of the competency unit, the learner will have the knowledge and application skills in supervising staff. This includes: • Source suitable candidates • Interview Applicants • Select job candidate • Make job offer
See attached
Leadership and People Management
See Attached
see attached.
Domestic Cleaning
Provider: TRAINING MASTERS WORKFORCE INSTITUTE PTE LTD