Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Training for Workplace Literacy (Writing)
Provider: KAPLAN PROFESSIONAL
Training for Workplace Numeracy
Leadership and People Management
Refer to attached
Customer Service
Participants will experience and learn to apply the 5S techniques: 1. SEIRI - Clear unnecessary items from work area 2. SEITON - Organise work area in an orderly manner 3. SEISO - Clean work area 4. SEIKETSU - Maintain work area cleanliness 5. SHITSUKE - Maintain self-discipline in work area
Participants will experience and learn to: 1. Bring the resources and processes together to achieve the organisational set goals using variety of process improvement methodologies. 2. Adopt a systematic approach in improving a process through process mapping, analyse the process and redesign the process.