2198 People Courses available
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Certificate in Supervisory Management
Human Resource Management Employment and Recruitment
This course focuses on supervisory management skills. It covers four main areas: · Framework for supervisor · Supervisory tools · Supervisory responsibilities · How you can improve your effectiveness as a supervisor There will be lots of case studies, discussions and self-assessment activit
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Encourage People
Leadership and People Management
This 2 day workshop addresses the skills and knowledge required by a team leader to work effectively in the area of developing team members skills. It covers identifying skill development needs, addressing skill needs and motivating employees to develop their skills.
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Encourage People in Mandarin
Leadership and People Management
This 2 day workshop addresses the skills and knowledge required by a team leader to work effectively in the area of developing team members skills. It covers identifying skill development needs, addressing skill needs and motivating employees to develop their skills.
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Implement Change
Leadership and People Management
This 2 day workshop addresses the skills and knowledge required to implement change processes within a workgroup. It covers identifying opportunities for innovation, implementation of changes to work practices and continious improvement processes.
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Implement Change in Mandarin
Leadership and People Management
This 2 day workshop addresses the skills and knowledge required to implement change processes within a workgroup. It covers identifying opportunities for innovation, implementation of changes to work practices and continious improvement processes.
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Lead Team
Leadership and People Management
This 2 day workshop addresses the skills and knowledge required to lead the implementation of vision at operational levels within an organisation. It covers facilitating the implementation of strategy, promoting compliance with corporate governance requirements and providing direction to others.
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Lead Team in Mandarin
Leadership and People Management
This 2 day workshop addresses the skills and knowledge required to lead the implementation of vision at operational levels within an organisation. It covers facilitating the implementation of strategy, promoting compliance with corporate governance requirements and providing direction to others.
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Manage Achievement of Results
Leadership and People Management
This 2.5 day workshop addresses the skills and knowledge to manage the achievement of results. It covers developing team plans, monitoring and rewarding team performance and monitoring the implementation of plans.
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Manage Achievement of Results in Mandarin
Leadership and People Management
This 2.5 day workshop addresses the skills and knowledge to manage the achievement of results. It covers developing team plans, monitoring and rewarding team performance and monitoring the implementation of plans.
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Manage Change
Leadership and People Management
This 2 day workshop addresses the skills and knowledge to manage the change processes when working with team leaders. It covers innovation, the implementation of change strategies and evaluating the impact of change.
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Manage Change in Mandarin
Leadership and People Management
This 2 day workshop addresses the skills and knowledge to manage the change processes when working with team leaders. It covers innovation, the implementation of change strategies and evaluating the impact of change.
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Support Achievement of Results
Leadership and People Management
This 2.5 day workshop addresses the skills and knowledge to achieve results within a limited area of responsibility. It covers interpreting and implementing plans, establishing performance contracts and monitoring team performance.
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Support Achievement of Results in Mandarin
Leadership and People Management
This 2.5 day workshop addresses the skills and knowledge to achieve results within a limited area of responsibility. It covers interpreting and implementing plans, establishing performance contracts and monitoring team performance.
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Cultivate Workplace Relationships
Leadership and People Management
This course allows managers to master the skills and knowledge required to cultivate harmonious and productive relationships in the workplace. Topics include building relationships, promoting diversity and managing conflict among his team members.
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Interact with Guests
no record
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Provide GEMS Service 1
This course aims to equip the participants to: • Prepare for extra mile service • Go beyond first impressions • Go the Extra Mile interactions
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Conduct Competency-Based Assessment CU6
no record
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Drafting & Vetting Employee Contract
Human Resource Management Employment and Recruitment
UTAP is a training benefit for NTUC members to defray their cost of training. As a NTUC / SHRI Plus! Member, you enjoy 50% course fee support, cap at $250 per year when you sign up for approved courses at SHRI.
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The Job of the Manager (JOMAN): Essential Managerial Techniques
Human Resource Management Employment and Recruitment
Learning Outcome Walk through a journey of self discovery, development and evaluation that influence your role as a manager Acquire broad essential skills and tools in people management to optimise individual/team performance and development in diverse and changing business environment Obtain insi
Provider: SINGAPORE INSTITUTE OF MANAGEMENT
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Develop New Products / Services
This programme covers the knowledge and application skills to develop new product or services to address customer needs and expectations. It covers the planning, development and implementation process of the newly developed product or service offering.
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Engage in Service Innovation Initiatives
This programme covers knowledge and application skills in understanding the importance of service innovation and the methods and opportunities that are available for a service staff to generate ideas that contribute to service innovation.
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ALIGN BUSINESS PROCESSES TO COMPLY WITH PERSONAL DATA PROTECTION ACT (PDPA)
This module aims to provide participants with the skills and knowledge to align their organisation’s business processes to comply with the Personal Data Protection Act (PDPA).
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Interact with Customers__
This course develops skills, knowledge and attitudes required by persons working under supervision to delivering service to customers.
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Demonstrate the Service Vision
This programme addresses knowledge and application skills in demonstrating the organisation’s service vision, and recognising the role that one plays in contributing to the service vision.
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The R.O.M. (The Role of Manager)
Human Resource Management Employment and Recruitment
At the end of the programme, you will be able to: 1. Identify the roles and responsibilities of a manager / supervisor 2. Identify various leadership styles and your leadership style 3. What leadership style you should be using in different situations 4. Identify the advantages of motivated staff an
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WSQ Develop and Manage Strategic Plan for a Digital Media Product
Human Resource Management Employment and Recruitment
This unit covers the outcomes required to develop and implement strategic plan for a digital media product. This includes developing a strategic plan to meet the needs of the client, audience or company, requirements gathering for each module, developing the systems design and the application for ea
Provider: SINGAPORE MEDIA ACADEMY PRIVATE LIMITED
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WSQ Manage Project Timeline
Human Resource Management Employment and Recruitment
The aim of this competency unit is to ensure that candidates understand the main techniques and processes associated with developing a schedule for an IT project. This involves understanding the activities required to ensure timely performance of the project: activity definition, activity sequencing
Provider: SINGAPORE MEDIA ACADEMY PRIVATE LIMITED