Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Information and Communications Education and Training
Effective team communication is essential to achieving business goals and to enhance personal interactions. You communicate with others in your work team everyday on many levels.However, you may not always take time to analyse how your natural ways of thinking and interacting affect others. Understanding, appreciating and accommodating individual differences in communication style can enhance your...
Provider: Management Development Institute of Singapore (MDIS)
Legal
The Employment Act is the key legislation that governs employer and employee relationship in Singapore. It forms the basis for employee and employer’s working terms and conditions and rights and obligations of employment.The Ministry of Manpower (MOM) has announced changes to the Employment Act Singapore (EA) which will ensure better protection for Professionals, Managers and Executives (PM...
Provider: HR LAW ACADEMY PTE. LTD.
Human Resource Management Employment and Recruitment
Food and Beverages
COURSE OBJECTIVES/AIMSThe Diploma in Culinary Arts was written to address the need for skilled kitchen staff to work in restaurant kitchens. Kitchen careers are not popular among jobseekers as they are often thought of as lowly-paid jobs with long hours and poor prospects. In reality, they are rewarding jobs which not only require specialised skills but also creativity in the planning of nutritive...
Provider: AEC COLLEGE PTE. LTD.
Over the years, the role of human resource has changed markedly. HR professionals need to be good communicators, strong in leadership skills, be aware of the latest changes pertaining to legislation around employment, a good head for strategic thinking and be a HR business partner.This 8-day competency-based HR certification program covers the Human Resource Strategies and qualifies participants a...
Provider: HRSINGAPORE PTE. LTD.
Personal Services
Course ObjectivesAt the end of the training programme, the student will be able to explain service etiquette:Projecting a professional imageMeeting pleasantriesAttending to customersParting pleasantriesPre-Requisite(s)Local course participants must possess any one of the following entry requirements in order to be eligible for Nitec Examinations.Complete GCE ‘N’ level or are holding a Nitec ce...
Provider: 1939 ART ACADEMY PRIVATE LIMITED
The objective of the Certificate in Culinary Skills is to develop student knowledge in the field of culinary arts with strong emphasis on practical skills and requisite knowledge and understanding in the operational level of hot kitchen environment.Objectives and Expected OutcomesAt the end of the programme, the students will have acquired:Fundamental skills in Culinary Arts and ...
Provider: ICAS TRAINING AND EDUCATION COLLEGE (ICASTEC) PTE. LTD.
As reported in the Straits Times dated 4 May 2014, companies faced with manpower crunch are offering bonuses, medical benefits and even supermarket vouchers to attract and retain part workers. Also, as stated in the media, part-timers work less than 35 hours a week and are entitled to rest days, overtime pay and pro-rated leave. Question is can part-timers work overtime, hence, work more than 35 h...
COURSE OBJECTIVES/AIMSThe Diploma in Hospitality Management (Food and Beverage Operations) was designed to train and equip our students with the necessary skills and knowledge to join the F&B workforce. Emphasis is placed on:Teaching students to apply this knowledge and skills, andTeaching students to analyse how this knowledge and skills are applied in the industryMODULE DESCRIPTIONSBasic Restaur...
The objective of the Diploma in Food & Beverage and Catering Management is to develop student knowledge in the field of food and beverage services and catering management with strong emphasis on practical skills and requisite knowledge and understanding in the junior to mid-level managerial roles in the Food and Beverage and Catering Management context.Objectives and Expected Outco...
The objective of the Advanced Diploma in Restaurant and Catering Management is to develop student knowledge in the field of restaurant and catering management with strong emphasis on advanced practical skills and requisite knowledge and understanding in the mid-level to senior management of operation in the Restaurant and Catering Management context.Objectives and Expected Outcom...
The objective of the Certificate in Food & Beverage and Catering Operation is to develop student knowledge in the field of food and beverage services and catering with strong emphasis on practical skills and requisite knowledge and understanding in the operational level in the Food and Beverage Service and Catering Operations.Objectives and Expected OutcomesAt the end of the programme, the...
The objective of the Certificate in Patisserie is to develop student knowledge in the field of patisserie with strong emphasis on practical skills and requisite knowledge and understanding in the operational level in the pastry kitchen environment.Objectives and Expected OutcomesAt the end of the programme, the students will have acquired:Fundamental skills in pastry and baking o...
This unit addresses the skills and knowledge required to manage budgets and finances within a people management/human capital environment. It covers budget creation, monitoring and the reporting of outcomes.1. Create budgets for people management/human capital functions2. Monitor and control activities against financial plans3. Report on outcomes of budgets and financial plansModule Design1. Creat...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
This unit addresses the skills and knowledge required to develop and implement an organisation’s international compensation programme. It covers aligning the programme to organisation and country specific requirements and measuring its effectiveness1. Develop processes for the delivery of an international compensation programme2. Facilitate the implementation of the international compensation pr...
This unit addresses the skills and knowledge required to implement employment, retention and re-employment strategies for an ageing workforce. It covers assessing requirements for older employees and how these can be implemented to support employment, retention and employment of this demographic.1. Implement work design strategies for older employees2. Implement employment strategies for older emp...
This unit addresses the skills and knowledge required to enhance organisational effectiveness. It covers identifying aspects of organisation performance for inclusion in the programme, the development of systems and processes to support the evaluation of areas for improvement, and the development of improvement strategies. 1. Identify systems for evaluating organisational effectiveness...
This unit addresses the skills and knowledge required to measure organisational climate. It covers conducting assessments and surveys and benchmarking against other best practices.1. Prepare for organisational climate assessment2. Implement organisation climate assessment3. Analyse and interpret assessment resultsLearning Outcomes1. Prepare for organizational climate assessmentReview organisationa...
Productivity & Innovation
This unit addresses the skills and knowledge required to promote innovative work practices in the delivery of people management/human capital services. It covers the identification of opportunities for innovation and processes for its promotion and implementation.1. Identify opportunities to enhance people management/human capital service delivery2. Lead people management/human capital team’s co...
This unit addresses the skills and knowledge required to provide information about people management/human capital services.It covers clarifying information required by internal and external customers and retrieving people management/human capital information.1. Receive people management/human capital information request 2. Access people management/human capital information3. Provide request...