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  • Manage Operations for Service Excellence (8+1)

    Customer Service   Workfare Training Support   Workforce Skills Qualifications

    This is a 2 credits unit. This is a supervisory level qualification in the stream requiring students to complete 1 of the Advanced Certificate competency units. This unit covers knowledge and application skills in the effective management of resources, along with the use of organisational guidelines to manage service operations...

    Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.

  • Manage Organisational Risks

    Human Resource Management   Employment and Recruitment   Workfare Training Support   Workforce Skills Qualifications

    This unit addresses the skills and knowledge required to develop a risk management strategy to support the continuity of an organisation’s operations or services. It covers developing the risk management plan, managing risks and evaluating risk management performance.

    1. Establish the risk management context

    2...

    Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.

  • Manage Partnerships for Service Excellence

    Customer Service   Workfare Training Support   Workforce Skills Qualifications

    Able to enhance their knowledge and skills to effectively handle diversity in the service environment...

    Provider: TRAINING VISION INSTITUTE PTE. LTD.

  • Manage Partnerships for Service Excellence

    Customer Service   Workfare Training Support   Workforce Skills Qualifications

    Refer to attached...

    Provider: KAPLAN PROFESSIONAL

  • Manage Payroll

    Human Resource Management   Employment and Recruitment   Workfare Training Support   Workforce Skills Qualifications

    This unit addresses the skills and knowledge required to manage payroll activities within an organisation. It covers determining the requirements of payroll systems, establishing policies and procedures to support payroll systems and supervising payroll activities.

    1...

    Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.

  • Manage Performance of Security Personnel.

    Workplace Safety and Health   Workfare Training Support   Workforce Skills Qualifications

    Manage Performance of Security Personnel Equips security personnel at managerial level with the knowledge and skills to assign work, monitor performance, review performance and follow-up on review....

    Provider: Security Industry Institute (SII)

  • Manage Pharmacovigilance Activities

    Pharmaceutical and Biotechnology   Workfare Training Support   Workforce Skills Qualifications

    The Objective is to provide the knowledge and skills to be able to interpret the practical aspects of the professional roles in clinical research and to apply this knowledge to enhance the trainee ability to improve their practice...

    Provider: CSM ACADEMY INTERNATIONAL PTE. LTD.

  • Manage Plant Documentation.

    Process and Product Engineering   Workfare Training Support   Workforce Skills Qualifications

    This unit of competency covers the development, establishment and evaluation of plant documentation in response to identified information requirements including the development of workplace documents for the introduction of new systems, processes, equipment and record keeping requirements. The unit competency applies to a wide range of plant documentation...

    Provider: PETROFAC TRAINING INSTITUTE PTE. LTD.

  • Manage Process Improvement

    Productivity & Innovation   Workfare Training Support   Workforce Skills Qualifications

    On completion of this unit, participants will acquire the knowledge and skills in bringing the resources and processes together to achieve the organisational set goals using variety of process improvement methodologies. It involves adopting a systematic approach in improving a process through process mapping, analyse the process and redesign the process....

    Provider: SSA CONSULTING GROUP PTE. LTD.

  • Manage Process Improvement

    Productivity & Innovation   Workfare Training Support   Workforce Skills Qualifications

    The purpose of this competency unit is to enable learners to acquire the knowledge and skills in bringing the resources and processes together to achieve the organisational set goals using variety of process improvement methodologies. It involves adopting a systematic approach in improving a process through process mapping, analyse the process and redesign the process...

    Provider: TRAINING VISION INSTITUTE PTE. LTD.

  • Manage Process Improvement (Generic and Sectoral) (2 days)

    Productivity & Innovation   Workfare Training Support   Workforce Skills Qualifications

    This module will equip learners to acquire knowledge and skills in bringing the resources and processes together to achieve the organizational set goals using a variety of process improvement methodologies. It involves adopting a systematic approach in improving a process through process mapping, analyze the process and redesign the process....

    Provider: CAPELLE ACADEMY PTE. LTD.

  • Manage Process Improvement (In-company contextualised)

    Productivity & Innovation   Workfare Training Support   Workforce Skills Qualifications

    Subject to company's training objectives....

    Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION

  • Manage Process Improvement (SC & SAP)

    Productivity & Innovation   Workfare Training Support   Workforce Skills Qualifications

    To provide PMEs with the essential skills,competencies and knowledge in the areas of business process improvement...

    Provider: Electronics Industries Training Centre

  • Manage Process Improvement (SC) AND (SAP)

    Productivity & Innovation   Workfare Training Support   Workforce Skills Qualifications

    This unit provides learners the essential knowledge and skills in bringing the resources and processes together to achieve the organisational set goals using variety of process improvement methodologies. It involves adopting a systematic approach in improving a process through process mapping, analyse the process and redesign the process...

    Provider: Service Quality Centre

  • Manage Process Improvement (SC) and (SAP)

    Productivity & Innovation   Workfare Training Support   Workforce Skills Qualifications

    Plan work improvement activities bullet Implement work improvement processes bullet Standardize improved work processes...

    Provider: Singapore Institute of Materials Management

  • Manage Process Plant Safety.

    Workplace Safety and Health   Workfare Training Support   Workforce Skills Qualifications

    This unit of competency covers the coordinated activities to direct and control an organisation with regards to process plant safety. It also covers the implementation and monitoring of safe work practices in a process plant, implementation of emergency procedures, and review procedures to improve health and safety in a process plant...

    Provider: PETROFAC TRAINING INSTITUTE PTE. LTD.

  • Manage Process Resources Planning.

    Process and Product Engineering   Workfare Training Support   Workforce Skills Qualifications

    This unit of competency covers management of human and physical resources in accordance with planned business strategies. It includes analyzing resource requirements, developing resource plans, allocating resources, and reviewing and reporting on resource usage to meet business objectives....

    Provider: PETROFAC TRAINING INSTITUTE PTE. LTD.

  • Manage Product Safety In Textile and Fashion Industry

    Fashion   Workfare Training Support   Workforce Skills Qualifications

    Determine the raw material and finished product fulfills the binding ruling of the importing regulations of the destined country. Select appropriate tests requirements for selected material and product to be tested. Submit testing to approved laboratory in according to the Product safety regulations of the destined country...

    Provider: TEXTILE AND FASHION INDUSTRY TRAINING CENTRE PTE LTD

  • Manage Programme Delivery

    Tour and Travel Services   Workfare Training Support   Workforce Skills Qualifications

    See Attached....

    Provider: TOURISM MANAGEMENT INSTITUTE OF SINGAPORE PTE LTD

  • Manage Programmes and Activities to Enhance Stakeholder Relationships (Part of Business Management for Managers)

    Others   Workfare Training Support   Workforce Skills Qualifications

    Assess organisation¿s relationship with stakeholders to understand rationale and focus of stakeholder relationship enhancing programs and activities. ¿ Identify and evaluate role in stakeholder relationship enhancing programs and activities to support organisational strategies...

    Provider: KAPLAN PROFESSIONAL

  • Manage Programmes and Activities to Enhance Stakeholder Relationships (Part of Business Management for Managers) (Blended)

    Others   Workfare Training Support   Workforce Skills Qualifications

    • Assess organisation’s relationship with stakeholders to understand rationale and focus of stakeholder relationship enhancing programs and activities. • Identify and evaluate role in stakeholder relationship enhancing programs and activities to support organisational strategies...

    Provider: KAPLAN PROFESSIONAL

  • Manage Programmes and Activities to Enhance Stakeholder Relationships (Single Module only;not part of BM for Managers) (Blended)

    Human Resource Management   Employment and Recruitment   Workfare Training Support   Workforce Skills Qualifications

    Provider: KAPLAN PROFESSIONAL

  • Manage Project Team (Part of Business Management for Managers)

    Others   Workfare Training Support   Workforce Skills Qualifications

    1. Communicate information to team members in accordance with organisational and project requirements. 2. Implement training and development for project team to meet project specifications. 3. Monitor and evaluate team performance in accordance with performance measures. 4. Monitor and manage team dynamic to ensure smooth executing of project....

    Provider: KAPLAN PROFESSIONAL

  • Manage Projects

    Human Resource Management   Employment and Recruitment   Workfare Training Support   Workforce Skills Qualifications

    This unit addresses the skills and knowledge required to manage projects and can be applied to all types of projects.  It covers defining the project’s scope, developing a project plan, managing the project and implementing finalisation activities.  

    1. Define project scope

    2...

    Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.

  • Manage Promotional Activities

    Wholesale and Retail Trade   Workfare Training Support   Workforce Skills Qualifications

    The WSQ Diploma in Retail Management, developed within a national standard framework, equips participants with skills to become a specialist in the retail industry. COURSE OBJECTIVES Competencies at this level enable participants to demonstrate critical retail knowledge and apply a wide range of capabilities for decision-making in a dynamic environment....

    Provider: Ngee Ann Polytechnic

  • Manage Promotional Activities.

    Wholesale and Retail Trade   Workfare Training Support   Workforce Skills Qualifications

    This course addresses the skills and knowledge needed for the establishment and management of promotional activities designed to assist businesses in providing service to their end customers....

    Provider: Singapore Institute Of Retail Studies (SIRS)

  • Manage Quality Customer Service

    Customer Service   Workfare Training Support  

    The modules provide the skills, knowledge and practice in developing the learners with relevant management skills to manage a business and employees effectively and efficiently. The Certifiable Management Modules listed are delivered by SDH Corporate Academy (SDHCA) under close supervision, guidance and mentoring from Holmesglen Institute of TAFE [HIT] in compliance with the Austra...

    Provider: SDH CORPORATE ACADEMY PTE. LTD.

  • Manage Quality System and Processes

    Productivity & Innovation   Workfare Training Support   Workforce Skills Qualifications

    On completion of this unit, participants will be familiar with the national and/or international standards on quality management and quality services adopted by organisations. Acquire the knowledge and skills in managing customer expectations, monitoring the cost of quality and assuring work processes are performing in an acceptable manner using statistical techniques...

    Provider: SSA CONSULTING GROUP PTE. LTD.

  • Manage Quality System and Processes

    Productivity & Innovation   Workfare Training Support   Workforce Skills Qualifications

    On completion of this unit, learners will be familiar with the national and/or international standards on quality management and quality services adopted by organisations. Acquire the knowledge and skills in managing customer expectations, monitoring the cost of quality and assuring work processes are performing in an acceptable manner using statistical techniques...

    Provider: TRAINING VISION INSTITUTE PTE. LTD.

  • Manage Quality System and Processes

    Productivity & Innovation   Workfare Training Support   Workforce Skills Qualifications

    Aims to provide PMEs with key managerial skills, competencies and knowledge in the areas of project management, quality management, business process improvement, and people management....

    Provider: Institute of Process Industry (IPI) - A Division of ASPRI

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