About this Course

This unit provides learners the essential knowledge and skills in bringing the resources and processes together to achieve the organisational set goals using variety of process improvement methodologies. It involves adopting a systematic approach in improving a process through process mapping, analyse the process and redesign the process. This unit provides learners the opportunity to apply, demonstrate and practise the knowledge and skills learnt on managing process improvement at the workplace through classroom and practical sessions. The mode of assessment for this unit includes written test, and mini-project or work assignment.

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