Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Engineering
This programme provides an avenue for participants who want to formalise their experiences and understanding in the field of Engineering. It also reinforces participants' foundation in mathematics and physics and enhance their problem solving skills and techniques through lectures and tutorials.Course CurriculumEngineering Mathematics IThis module provides students with essential and fundamental...
Provider: Management Development Institute of Singapore (MDIS)
Tour and Travel Services hospitality management tourism management
This programme is designed for individuals who aspire to begin a career in the field of travel, tourism and hospitality management or would like to assume greater responsibilities in one of the many ancillary service industries but lack the professional training and wish to have their skills formally recognised. Participants will acquire an integrated knowledge of the best industry practices and t...
Business Management
The American Production and Inventory Control Society (APICS) define a business process as: “A set of logically related tasks or activities performed to achieve a defined business outcome”.Every business has unique processes, needs and as the business grows, these business processes must evolve with the demands of the new business environment. Many existing processes have been designed within ...
Information and Communications
This programme will equip students with fundamental knowledge and professional skills in information technology to prepare them for work and further studies in several areas of interest related to IT. Students will learn about software programming, computing and information systems, database structures and technologies for web and computer networks. Course CurriculumComputing SystemsData...
Customer Service
Knowing how your customers make decision is one of the most valuable skill you must have if you want to excel your organisation or business. It will also give the participants much more confidence and higher sales productivity.This intensive training course therefore seeks to equipped the participants this deep knowledge of understanding your customers’ decision making process as well as inculca...
Advertising Sales & Marketing
The ability to sell professionally has been a much sought-after and essential skill in the modern organisations and the commercial world. This is especially so in the context of professional organisations where it utilises its salespeople to reach out to prospective buyers.People-to-people interaction is thus a vital factor to fulfill the organisation’s objectives; however, difficulties may occu...
Human Resource Management Employment and Recruitment
This two-day workshop introduces our participants to creative development and the skills of copywriting. The broad based workshop covers advertising and sales writing across a variety of media which includes television, print, radio and digital. Participants can expect to raise their standards of writing and be more aware of how to make a strong and effective communication.ObjectivesUpon completio...
Advertising Sales & Marketing event management
The two-day workshop is designed to help participants to understand and apply the Principles of Effective Planning, coordinating and implementing events. Participants will learn how to weave in key messages when planning and implementing events.This interactive workshop will also provide useful tips on how to make events newsworthy and how to apply the four Cs of Effective Event Management i.e. cl...
Leadership and People Management
This programme is ideal for any team leader or manager who has already attended a team leadership programme in the past would like to brush up / refresh their skills and knowledge.This two-day highly interactive workshop will offer you the opportunity to fine tune your leadership skills and find out how teams change, develop and how you can keep them on track. It will explore what it takes to move...
Education and Training
A company’s dependability and professionalism is often assessed from its written communication. Therefore, it is essential that anyone who is required to communicate in writing or handle written documents be trained to deal systematically with the written word.ObjectivesUpon completion of this workshop, participants will be able to;Plan and organise their documentExpress ideas to suit the audien...
How can I present without feeling nervous? What should I do when my mind goes blank? What if my visual aids don't work? How can I improve my presentation skills? All these questions and more will be answered at this interesting, fun-filled and knowledge-rich workshop.Be prepared to be videotaped as you learn tips and tricks to become a more dynamic and confident speaker and presenter!ObjectivesUpo...
Problem solving is a major challenge for any organisation. This programme has been specially designed to lead participants to appraise, examine and diagnose systematically a problem situation, its root causes, and to generate actions utilising analytical tools.ObjectivesUpon completion of this workshop, participants will be able to;To solve problems and prevent recurrence of those problems by look...
The corporate world is divided into two eras, Before PowerPoint (BP) and After PowerPoint (AP). Indeed, it is hard to imagine life in the world of corporate speechmaking today without the visuals supplied by PowerPoint.ObjectivesUpon completion of this workshop, participants will be able to;This course forms an excellent formal introduction to Microsoft PowerPointParticipants will leave the course...
Microsoft Word has become the quintessential word processing program now. A foundation stone in the Microsoft Office Suite, Word is now the de facto standard in document processing.ObjectivesUpon completion of this workshop, participants will be able to;Participants will learn to use Word to create efficient documents and properly formattedParticipants will learn to be comfortable in using these f...
How many of us can really claim to exploit the power of Microsoft Office? Able to turn a Microsoft Word outline into a Microsoft PowerPoint presentation with just one click?How about merging your address database in Microsoft Access with your Microsoft Word documents, creating dozens of personalised letters and envelopes effortlessly? How does having your Excel data and its chart update synergisti...
marketing management
A savvy marketer leverages on each and every piece of material that goes out to his/her customers. Communications could be in the form of a print ad, poster, brochure, catalogue, DM or even a personal letter or e-mail blast. An effective marketing collateral includes not just an attention-grabbing visual but highly persuasive copy that puts the customer in the right frame of mind to purchase that ...
Provider: Marketing Institute of Singapore
Sales & Marketing Customer Service marketing management
Findings show that services impact customers more directly than products do. The dissatisfaction experiences from some aspects of customer services are the reasons for customers to switch their service providers. To remain service-centric, organisations need to understand the nature and unique characteristics of services when managing service quality, productivity and personnel. Organisations have...
Sales & Marketing
The Certificate in Sales and Marketing is a basic marketing qualification specially designed for those who are in the sales and marketing field and who wish to upgrade their knowledge and skills for further career advancement. It is also ideal for those without formal marketing training but who wish to pursue a career in sales and marketing.Programme ObjectiveThe Certificate in Sales and Marketing...
Provider: Marketing Institute of Singapore Training Centre
Legal
This 2-day course explores the legalities of contract and contractual obligations from the perspectives of a contract manager. This overview and understanding of the operations of Contract Law will therefore better enable persons employed in the role of contract managers to fulfill their responsibilities in an effective way.*Participants should preferably have completed the following 2 courses:Con...
MICE & Events event management
Build Your Career in the Exciting World of Events!Singapore is a world leader in the creation and production of innovative, vibrant celebratory events. Additionally, it plays host to hundreds of international sporting and business events each year. As its events industry grows and develops, so does the opportunities for people trained in the management of these many and varied corporate and public...