Business Process Reengineering (BPR) for Competitive Advantage


About this Course

The American Production and Inventory Control Society (APICS) define a business process as: “A set of logically related tasks or activities performed to achieve a defined business outcome”.

Every business has unique processes, needs and as the business grows, these business processes must evolve with the demands of the new business environment. Many existing processes have been designed within the confines of individual functions and do not make use of modern technology for information processing.

This workshop addresses the managerial and operational challenges of maintaining relevancy of the company business processes with the changing environments. Business processes that are antiquated need to be redesigned to enable businesses to operate more effectively, efficiently and profitably.


  • Upon completion of this workshop, participants will be able to;
  • Understand and apply fundamental principles of business process reengineering
  • Learn principles and tools of the business process improvement
  • Understand the relationship between IT and Business Process Reengineering
  • Learn two process modelling tools

Target Audience

Managerial and Non-Managerial employees with the responsibility for delivering business results


Two days


  • Business Process Reengineering and Key Concepts
  • Systems Concepts – The Whole is Greater Than The Sum of its Parts
  • Process Modelling Tools 1
  • Process Modelling Tools 2
  • Business Process Reengineering (BPR) Framework
  • Mapping The As-Is Process
  • Mapping The To-Be Process
  • Change Management


The workshop is delivered through a series of conceptual lectures, group works and case study.

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