Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
After this one day workshop, participants should be able to: Describe the principles and objectives of Fair Employment Practices (FEP) Highlight the types of potential breaches of FEP Illustrate best practices of FEP in the various HR functions Explain the grievance handling process for employees to channel their grievances against unfair treatment, harassment etc. Describe the roles and responsi...
Provider: Singapore Human Resources Institute (SHRI)
Productivity & Innovation
This 1.5 day course is designed to equip participants with the knowledge to innovate while at work. They will learn how to look for opportunities to innovate, to generate fresh new ideas, and to evaluate and implement these ideas that will transform the customer experience. Participants will also learn to cultivate an innovative mind-set and how to apply new skills and behaviours back in the workp...
Provider: Singapore Chinese Chamber Institute of Business
Food and Beverages
This is an Operations level core unit of 1 credit. On completion of this unit,participants will have the knowledge and application skills in maintaining food & beverage production environment and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
Hotel & Accommodation
This is an Operations level core unit of 3 credits. On completion of this unit, participants will have the knowledge and application skills in handling guest arrival and be able to apply them to the workplace.
This is an Operations level core unit of 2 credits. On completion of this unit, the learner will have knowledge and application skills in promoting tourism and be able to apply them to the workplace.
This is a Managerial level unit of 1 credit. On completion of this unit, participants will have the knowledge and application skills in Manage Loss Prevention and be able to apply to the workplace.
This is an Operations level core unit of 2 credits. On completion of this unit,participants will have the knowledge and application skills in maintaining the quality control procedures and be able to apply them to the workplace.
Research & Product Development
On completion of this unit, the learner will have knowledge and application skills in seeking sponsorship and being able to apply them to the workplace.
Tour and Travel Services
This is an Operations level core unit of 4 credits.On completion of this unit,participants will have the knowledge and application skills in maintaining guest/resident accounts and be able to apply them to the workplace.
This is an Operations level core unit of 3 credits. On completion of this unit, participants will have the knowledge and application skills in providing visitor information and be able to apply them to the workplace.
Wholesale and Retail Trade
This is an Operations level unit of 2 credits. On completion of this unit, participants will have the knowledge and application skills in Sell Products and Services and be able to apply to the workplace.
Customer Service
This is an Operations level core unit of 2 credits. On completion of this unit, participants will have the knowledge and application skills in interacting with guests and be able to apply them to the workplace.
Leadership and People Management,Education and Training
The supervisors play an important role in the organisation. In the current competitive business environment, supervisors are under pressure to maintain the momentum and make a difference in their work. This will be possible only when the supervisors possess the right skills. This two-day workshop is designed to provide the participants with techniques and skills to enhance their effectiveness as s...
Provider: Management Development Institute of Singapore (MDIS)
Workplace Safety and Health
*NOTE: It is COMPULSORY for trainees to wear safety boots during the practical assessment.The aim of the course is to provide participants with the requisite WAH knowledge and management tools/processes to supervise and manage work at height activities, so that they are carried out properly and safely.COURSE OBJECTIVESAt the end of the course, course participants will be able to:Identify, explain ...
Provider: KBA TRAINING CENTRE PTE. LTD.
construction,Workplace Safety and Health
This two-day course introduces site supervisors to their legal responsibilities regarding health, safety, welfare and environmental issues. This course is endorsed by the United Kingdom Contractors Group (UKCG) as the standard training for all supervisors working on UKCG sites.WHO SHOULD ATTEND?This course is for first line managers/team leaders or supervisor or those who have, or are about to acq...
Course DescriptionWork Environment Specific First Aid is provided to various industries locally and regionally. Aris bespoke training programs are developed to meet the demands and requirements of specific work environments. Aris has diverse fields of trainers with many years of experience managing industrials specific incidents and crisis. Our specialists are involved in customizing and developin...
Provider: ARIS INTEGRATED MEDICAL PTE. LTD.
Benefits of attending this highly interactive 1-day program: Read a simple incident quickly and stop it from developing into a big-time crisis Perform emergency procedures such as CPR in a realistic simulated exercise Improve coordination and time gaps between crisis management and emergency response Overcome panic during sudden encounter with massive crowds and how to optimize time and manpower ...
Provider: SINGAPORE FIRST AID TRAINING CENTRE PTE. LTD.
Course Delivery: PART 1: ONLINE Learn through interactive lessons, video presentations and progressively-staged quizzes. You will be given 24/7 access to the online lessons and materials, so that you can eLearn whenever it is convenient for you and at your own pace. Students are given up to 60 days to complete the Part 1 online and you will need to complete Part 1 Theory exam first before be abl...
Through this course, participants will: Acquire a working knowledge of the relevant theories, human resource and organizational development, practices on change management, compensation management and industrial relations Gain stronger analytical and thinking skills by integrating theory with practical issues and experience Develop skills to forge labour-management relations and bi-partite partne...
Provider: ONG TENG CHEONG LABOUR LEADERSHIP INSTITUTE