Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Tour and Travel Services
This is Part 1 of NATAS PTL and learners will be able to achieve the knowledge and application skills to prepare for tour and apply them to the workplace.
Provider: TOURISM MANAGEMENT INSTITUTE OF SINGAPORE PTE LTD
Customer Service
This is an Operations level core unit of 2 credits. On completion of this unit, participants will have the knowledge and application skills in interacting with guests and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
construction Workplace Safety and Health
This one day course will reinforce and update your knowledge and understanding and is suitable for staff with management or supervisory responsibilities.Meets the basic environmental knowledge that the sub-contract chain are required to prove to major contractors.Learn via classroom-based tutorials and case studies.COURSE PROGRAMMEYou’ll understand how each of the following issues affects work o...
Provider: KBA TRAINING CENTRE PTE. LTD.
Education and Training
The WSQ Diploma in Adult and Continuing Education (DACE) is a programme under Singapore Workforce Skills Qualifications System (WSQ) Training and Adult Education framework. It is relevant to practising adult educators, and is a qualification requirement for Curriculum Developers of WSQ Approved Training Organisations (WSQ ATOs). DACE covers common training-related topics like assessment, curriculu...
Provider: Institute for Adult Learning (IAL)
Food and Beverages
This is an Operations level core unit of 2 credits. On completion of this unit, participants will have the knowledge and application skills in preparing mise en place and be able to apply them to the workplace.
Hotel & Accommodation
This is an Operations level core unit of 4 credits. On completion of this unit, the learner will have knowledge and application skills in delivering tours and be able to apply them to the workplace.
This is an Operations level core unit of 4 credits. On completion of this unit, participants will have the knowledge and application skills in providing reservation services and be able to apply them to the workplace.
This is an Operations level core unit of 3 credits. On completion of this unit, participants will have the knowledge and application skills in providing visitor information and be able to apply them to the workplace.
On completion of this unit, the learner will have knowledge and application skills in establishing a human resource management plan and be able to apply them to the workplace. This includes: • developing human resource plan • monitoring human resource plan • rewarding and recognising staff
Advertising Sales & Marketing
On completion of this unit, the learner will have knowledge and application skills in developing marketing strategies and be able to apply them to the workplace.
This is an Operations level core unit of 2 credits. On completion of this unit, the learner will have knowledge and application skills in Implementing Operations for Service Excellence and be able to apply them to the workplace.
Workplace Safety and Health
This course is for those in a Project / Site Management staff who need to understand their role in site management.COURSE PROGRAMMEThe Health and Safety at Work ActConstruction Design and Management (CDM) Regulations 2007Risk assessments/method statementsRecent changes in accepted working practicesBehavioural safetyManagement of occupational healthElectricityExcavationsWorking at heightScaffolding...
The CAWC (Man-Lock) is a mandatory five-days training course for individuals who are assigned to work in compressed air (CA) environment. It covers the WSH Act and subsidiary legislation applicable to compressed air works; compressed air illness (decompression illnesses and Dysbaric Osteonecrosis) and Barotrauma; hyperbaric physics; chamber operations; control measures for CAW and oxygen first aid...
This course specifies the competencies required for training and certification of divers for commercial diving operations using Self Contained Underwater Breathing Apparatus (SCUBA). The course outlines the competency and training requirements for Level 1 commercial diver qualification: Commercial SCUBA Diver (No decompression; maximum depth 30m) and describe the competency requirements to train c...
On completion of this unit, learners will have the knowledge and application skills to carry out hazard identification and risk assessment, comply with the safety and health management system, co-ordinate a permit-to-work system, and carry out safety inspections and investigations.Who should attend this Course?The job role(s) / occupations that this unit would be relevant to may include the follow...
Provider: GREENSAFE INTERNATIONAL PTE. LTD.
Human Resource Management
With the current business landscape facing problems such as an aging workforce and young workers having different expectations in the workplace, this program will educate and stimulate positive interaction among your people across generations. It will also dramatically reduce workplace conflict and provide managers and supervisors with strategies for dealing with recruiting, retaining, and motivat...
Provider: IMPRESS TRAINING PTE. LTD.
Duration: 24 hours (incl. 3 assessment hours)Attendance: 75%Graded Assessment: Written Questioning, Written Assessment and / or Practical AssessmentCertification: Statement of Attainment (SOA) by Workforce Development Agency (WDA)Course Medium: EnglishCourse OverviewThis unit covers the basic principles of noise and vibration monitoring. It also provides fundamental knowledge and skills in noise a...
Provider: AVANTA GLOBAL PTE. LTD.
Leadership and People Management
People management can be the most difficult part of any manager’s job. With your employees as the biggest assets, their performance largely determines the success of your company. Workplace disputes are common phenomenon and it can be detrimental to the company if negative conflicts are unresolved. Program Highlights:Improve workplace relationships among team members:Inagurate excellen...
Provider: LOYAL RELIANCE PTE. LTD.
Human Resource Management Employment and Recruitment
The key objectives of the programme are as follows: Understand the importance of cross cultural competence in a changing world Understand the general implications of diversity in the Singapore context Demonstrate using proven theories and studies on how organizations could adapt to cultural changes and excel in globalisation strategies Develop effective communication and relationship skills betwe...
Provider: Singapore Human Resources Institute (SHRI)