Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
On completion of this unit, the learner will have the knowledge and application skills in administering purchasing and receiving procedures and be able to apply them to the workplace. This includes: • implementing purchasing procedures • implementing receiving procedures • establishing inventory control systems
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
Tour and Travel Services
This is an Operations level core unit of 3 credits.On completion of this unit,participants will have the knowledge and application skills in handling guest departures and be able to apply them to the workplace.
This is an Operations level core unit of 4 credits. On completion of this unit, participants will have the knowledge and application skills in providing concierge services and be able to apply them to the workplace.
This is an Operations level core unit of 3 credits. On completion of this unit, participants will have the knowledge and application skills in providing visitor information and be able to apply them to the workplace.
This is an Operations level core unit of 4 credits. On completion of this unit, the learner will have knowledge and application skills in delivering tours and be able to apply them to the workplace.
Process and Product Engineering
This unit of competency covers the development, establishment and evaluation of plant documentation in response to identified information requirements including the development of workplace documents for the introduction of new systems, processes, equipment and record keeping requirements. The unit competency applies to a wide range of plant documentation. Typically the employee would investigate ...
Provider: PETROFAC TRAINING INSTITUTE PTE. LTD.
Customer Service
This is an Operations level core unit of 2 credits. On completion of this unit, the learner will have knowledge and application skills in Implementing Operations for Service Excellence and be able to apply them to the workplace.
This is Part 2 of NATAS PTL programme and learners will be able to apply skills and knowledge in coordinating regional tour and apply to the workplace.
Provider: TOURISM MANAGEMENT INSTITUTE OF SINGAPORE PTE LTD
This is an Operations level core unit of 2 credits. On completion of this unit, participants will have the knowledge and application skills in interacting with guests and be able to apply them to the workplace.
Workplace Safety and Health
This course is designed to assist supervisors understand the fundamentals of height safety and applying work techniques that is reasonably practicable to ensure their safety when working at height. Comprising of both the theoretical and practical aspects, the 1.5 day course will bring supervisors through a wide range of topics. These range from Fall Protection System to Equipments to Risk Asses...
Provider: QMT INDUSTRIAL & SAFETY PTE LTD
Participants will experience and learn to: 1. Analyse information gathered from the news media to determine relevant trends and issues that would affect work team 2. Analyse the implications of global competitiveness on ones job and team 3. Identify the competencies required in current job for self and team 4. Identify gaps in competencies, determine training and development needs and select res...
Provider: KAPLAN PROFESSIONAL
Productivity & Innovation
Wholesale and Retail Trade
Participants to have the skills and knowledge in Perform Point of Sale Operations and transfer learning to the workplace
Provider: CARRIE ACADEMY INTERNATIONAL PTE. LTD.
This is an Operations level core unit of 2 credits. On completion of this unit, the learner will have the knowledge and application skills in providing customer services and be able to apply them to the workplace.
Hotel & Accommodation
This is an Operations level core unit of 2 credits. On completion of this unit, the learner will have knowledge and application skills in acquire travel industry knowledge and be able to apply them to the workplace.
This is an Operations level core unit of 3 credits. On completion of this unit, the learner will have knowledge and application skills in provide outbound travel packages and be able to apply them to the workplace.
This is an Operations level core unit of 2 credits. On completion of this unit, participants will have the knowledge and application skills in Service Other Public Areas & Back of House and be able to apply them to the workplace.
Leadership and People Management
This course is developed for and in consultation with the Select Group. This is a management level competency requiring trainees to complete the modules required in relation to their job roles. Trainees will develop the knowledge and skills and be able to apply these at the workplace. The participants are experienced senior Select personnel.
This is an Operations level core unit of 3 credits.On completion of this unit,participants will have the knowledge and application skills in handling guest arrival and be able to apply them to the workplace.
This is an Operations level unit of 4 credits.On completion of this unit,participants will have the knowledge application skills in servicing guest rooms and be able to apply them to the workplace.