Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Leadership and People Management
Provider: KAPLAN PROFESSIONAL
Productivity & Innovation
Human Resource Management Employment and Recruitment
Others
This course covers identifying information sources to collect and analyse information as well as reporting and presenting information to relevant stakeholders.
Workplace Safety and Health
Syllabus▸ The Principles of Resuscitation▸ Adult One-Man CPR▸ Infant One-Man CPR ▸ Adult Foreign Body Airway Obstruction (FBAO) ▸ Infant Foreign Body Airway Obstruction (FBAO) ▸ The Recovery position RequirementsParticipants are required to fulfill the following criteria before a First Aid Certificate is awarded. ▸ Attain 100% attendance in order to sit for t...
Provider: MHI TRAINING MASTER
Assist in the evacuation of premises Covers the skills and knowledge required to demonstrate correct usage of portable fire extinguishers and fire hose reels, assist in the evacuation of premises and the application of rescue and evacuation techniques.
Provider: Security Industry Institute (SII)
Legal
no record
Provider: Singapore Institute Of Retail Studies (SIRS)
This unit addresses the skills and knowledge to enable and empower managers and other nonhuman resource (HR) staff to provide HR services. It includes selecting appropriate training modes for and providing ongoing support to non-HR staff to perform and deliver HR services, in addition to evaluating the effectiveness of HR services to identify areas of improvement. 1. Select appropriate traini...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Handle counter-terrorism activities Covers the skills and knowledge required to be aware of terrorist risks and threats, identify suspicious activities through behavioural profiling, handle situations involving suspicious persons, objects, vehicles and powders and respond to bomb threats and handle the after-incident response.
Perform Monitoring and Reporting Duties at Central Command Centre This unit equips security personnel with the knowledge and skills to take over duty, monitor status of field personnel, manage situations and hand over duty. This includes exercising the skills and knowledge in management of multi-sites, acting as a resource co-ordinator at the central command centre for all agency sites.
Conduct Security Screening of Person and Bag This is a mandatory unit for all security staff whose duty includes conducting security screening of person and bag with the use of both hand held and walk through metal detectors. This unit provides the skills and knowledge required in the preparation prior to the conduct of security screening; conduct and perform security screening of a person with t...
Business Management
Introduction This course covers identifying, assessing and managing customer expectations, setting customer service standards and resolving issues, as well as maintaining and improving customer relationships. Course Objectives/Outline 1. To allow all customers to have a consistent customer experience 2. To have benchmarks that can be used to monitor and improve service standards 3. To communicate ...
Provider: SFIC INSTITUTE PTE. LTD.
Manufacturing
Manage Performance of Security Personnel Equips security personnel at managerial level with the knowledge and skills to assign work, monitor performance, review performance and follow-up on review.
Minimise retail theft and loss Covers the skills and knowledge required to gather and evaluate information to detect offenses and suspects, respond to identify a suspect and take action to deal with the theft.
Provide guard and patrol services Covers basic security skills and knowledge required to be deployed as security officer and includes performing static guard duty, handling telephone call and lost-and-found properties, patrolling premises and making incident reports.
Apply Security Practices
A training programme designed to improve on the competencies in using basic and fundamental macthematics skills to identify, locate, act upon, interpret or communicate a problem etc.
Provider: SSA CONSULTING GROUP PTE. LTD.
This course covers the principles of design thinking to achieve innovation. The skills include using design thinking principles and applying appropriate techniques of each stage of the design thinking process, to develop innovation that meets user needs, wants and desires.