LOYAL RELIANCE PTE. LTD.

About LOYAL RELIANCE PTE. LTD.

Loyal Reliance specializes in providing holistic and market-moving corporate solutions to a wide spectrum of matured industries and business start-ups. Our services include Business Financing, Business Advisory Projects and multi-disciplined Corporate Training. With the increase in demand for more customer centric consultation and advisory, we have our expanded our range of services to suit our customers expectation. In our daily business dealings, our customers growth and success continuously inspires us to do better. With the proper infrastructure, right business networks established and the drive led by our management, Loyal Reliance is primed to achieve its vision of being the premier business consultancy firm in Asia.

Provider Summary

Areas of Training Education and Training Leadership and People Management Leadership and People Management,Education and Training Customer Service Risk Management Workplace Safety and Health

17 Available Courses from LOYAL RELIANCE PTE. LTD.

Business Service Excellence - Diversity and Inclusivity in Service

Leadership and People Management,Education and Training

Drive organizational success today with diversity! Learn how to better manage diversity in Singapore’s service environment today with the necessary skills and knowledge. Empower service teams by strengthening team relationships, promoting inclusiveness and how to cope with issues that may implicate service delivery Program Highlights:Expand your client base through a diversi...

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Business Service Excellence - Build Customer Trust Through Service

Leadership and People Management,Education and Training

Establishing good relationships with your customers is the first step towards business success! Pick up practical skills and knowledge to instill confidence in your clients and learn how to better establish relationships through customer loyalty programs. Program Highlights:Drive sales by meeting the demands of your clientsGenerating increased sales with excellent product know...

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Business Service Excellence - Effectively Address Service Objections

Leadership and People Management,Education and Training

As the main representatives of your business, it is essential for your service staff to possess the essential skills and knowledge to respond to tricky situations. Applying the appropriate communication techniques would assist staff in overcoming service challenges. Program Highlights:Pleasing your Clients – The Key to Service ExcellenceDrive sales morphing your customers into lo...

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Risk Management Implementation Training (RMIT)

Risk Management

What is Risk Management Implementation Training (RMIT)?RMIT is Loyal Reliance’s proprietary Training Program designed to help Business identify, evaluate and manage Workplace Risks.Why RMIT?To Comply with Workplace Safety & Health (WSH) ActTo safeguard Your People, Property and BusinessTo Protect against Lawsuits and Monetary FinesWho Should AttendTop Management, such as owne...

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Service Excellence Competency Framework (WSQ) - Contribute to customer service over various platforms - Level 1

Customer Service Education and Training

Client engagement is vital to the growth of any organisations. Learn how to leverage on the available organisational resources to strengthen client relationships. This program also emphasizes on professional etiquette and tension resolving techniques. Program Highlights:Engage clients across the various platformsTypes of customer engagement platforms and its featuresIllustration o...

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Leadership And People Management (WSQ) - Develop Self - Level 3

Leadership and People Management

Being adaptive and keeping pace with workplace demands are essential for successful leaders today. However, core skills such as good communication, decision making and professional self-development are vital and will further enhance their leadership’s capabilities. Program Highlights:Improve workplace relationships among team members:Customising communications style for...

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Business Leadership Excellence - Self Management in Leadership

Education and Training

Continuous self-development is paramount for leaders as it ensures that they have the necessary skills to align with and better develop superior teams. Program Highlights:Reduce communication breakdown amongst team members:Removal of communication barriersCommunication Techniques and StylesImprove personal and team decision making processes to reduce errorSMART ObjectivesAnaly...

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Business Leadership Excellence - Organizational Group Excellence

Education and Training

A conducive work environment and good synergy between team members greatly contributes to the development of a company. Program Highlights:Build effective team units for work improvementsEssential communication techniquesOrganization Code of ConductWork ethics to improve effective team communicationsUnderstand the importance of workforce diversity and how to manage itCharacteristic...

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Leadership and People Management (WSQ) - Build Team Relationships - Level 3

Leadership and People Management

People management can be the most difficult part of any manager’s job. With your employees as the biggest assets, their performance largely determines the success of your company. Workplace disputes are common phenomenon and it can be detrimental to the company if negative conflicts are unresolved. Program Highlights:Improve workplace relationships among team members:In...

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Leadership And People Management (WSQ) - Cultivate Workplace Relationships - Level 4

Leadership and People Management

A conducive work environment and good synergy between team members greatly contributes to the development of a company. Program Highlights:Build effective team units for work improvementsEssential communication techniquesOrganization Code of ConductWork ethics to improve effective team communicationsUnderstand the importance of workforce diversity and how to manage itCharacter...

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Leadership And People Management (WSQ) - Manage Self - Level 4

Leadership and People Management

Continuous self-development is paramount for leaders as it ensures that they have the necessary skills to align and better develop superior teams.Program Highlights:Reduce communication breakdown amongst team membersRemoval of communication barriersCommunication Techniques and StylesImprove personal and team decision making processes to reduce errorSMART ObjectivesAnalytical method...

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Service Excellence Competency Framework (WSQ) - Respond to Service Challenges - Level 1

Education and Training

As the main representatives of your business, it is essential for your service staff to possess the essential skills and knowledge to respond to tricky situations.Applying the appropriate communication techniques would assist staff in overcoming service challenges. Program Highlights:Identify potential causes of a problematic situation, which may lead to unsatisfied customersUnders...

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Service Excellence Competency Framework (WSQ) - Engage in Service Innovation Initiatives - Level 1

Education and Training

Enhance the knowledge and improve the skills of staff in areas of Service Innovation. Understand the concepts behind Service Innovation and leverage on it to enhance customer experience. Program Highlights:Methods to leverage on Service Innovation concepts within the organizationSignificance and impact of Service InnovationFactors to improve customer experienceInitiate prospec...

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Service Excellence Competency Framework (WSQ) - Manage a diverse service environment - Level 3

Customer Service Education and Training

Drive organizational success today with diversity! Learn to manage diversity in Singapore’s service environment today with the necessary skills and knowledge. Learn how to empower service teams by strengthening team relationships, promoting inclusiveness and how to cope with issues that may implicate service delivery. Program Highlights:Cultivate and foster an inclusive and...

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Service Excellence Competency Framework (WSQ) - Establish Relationship for Customer Confidence - Level 3

Customer Service Education and Training

Start building good relationships with your customers today! Pick up practical skills and knowledge to instill confidence in your clients and learn how to better establish relationships through customer loyalty programs. Program Highlights:Learn the importance of product knowledge and understanding customer profile- Learn the importance of product knowledge and understanding c...

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bizSAFE 1- Workshop for Company CEO / Top Management

Workplace Safety and Health Education and Training

Embark on the bizSAFE journey to promote Workplace Safety & Health (WSH) through the recognition of your safety efforts. This program is crafted specifically for business leaders to take their first step towards demonstrating their commitment towards WSH! Through this program, leaders can pick up tips on:Provide understanding of the WSH Act and its subsidiary legislations...

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bizSAFE Level 2 - Develop a Risk Management Implementation Plan

Risk Management

Ensuring that each worker returns home safely after a hard day of work is the inherent responsibility of each employer and employers should do their utmost to fulfill this responsibility. Learn how you can mitigate the risks at work and ensure the safety of your employees! Through this program, leaders can pick up tips on:Develop a risk assessment planEstablish techniques to i...

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