Business Leadership Excellence - Self Management in Leadership

  

About this Course

Continuous self-development is paramount for leaders as it ensures that they have the necessary skills to align with and better develop superior teams. 

Program Highlights:

Reduce communication breakdown amongst team members:

  • Removal of communication barriers
  • Communication Techniques and Styles

Improve personal and team decision making processes to reduce error

  • SMART Objectives
  • Analytical methods to influence strategies

Commit themselves and strive for self development

  • Situational Leadership Model
  • Self-assessment with Individual Development Plan

Duration

2 days

Who Should Attend

Call Centre Supervisors, Crew/Section/Team Leaders, Asst. Store Managers, Supervisors, Service Team Leaders

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