Business Leadership Excellence - Organizational Group Excellence

About this Course

A conducive work environment and good synergy between team members greatly contributes to the development of a company. Program Highlights:

Build effective team units for work improvements

Essential communication techniques
Organization Code of Conduct

Work ethics to improve effective team communications

Understand the importance of workforce diversity and how to manage it
Characteristics of a diversified workforce

Common barriers to achieve workplace diversity

Effective conflict management and resolution
Types of conflict resolution strategies and how to implement it

Duration

2 days

Who Should Attend

Call Centre Supervisors, Crew/Section/Team Leaders, Asst. Store Managers, Supervisors, Service Team Leaders

Rate this course:

Comments

Course Rating

/5 from users

Course Enquiry

Course Info

Course Provider LOYAL RELIANCE PTE. LTD.
Course Category Business
Course Price n/a

Similar Courses Provided By Other Providers

Education - Graduate Certificate of Career Development

Education and Training

This course is designed for those who want to work in career education, career guidance and career counselling.The Career Industry Council of Australia (CICA) has endorsed the Graduate Certificate of Career Development delivered by James Cook University as meeting the Professional Standards for Australian Career Development Practitioners.This course can also be completed in conjunction with the Ma...

Provider: JAMES COOK AUSTRALIA INSTITUTE OF HIGHER LEARNING PTE. LTD.

Select to compare
Preparatory Course for ACCA Examination (Association of Chartered Certified Accountants)

Education and Training

FUNDAMENTALSKnowledgeF1 Accountant in BusinessF2 Management AccountingF3 Financial AccountingSkillsF4 Corporate & Business LawF5 Performance ManagementF6 Taxation F7 Financial ReportingF8 Audit and Assurance F9 Financial ManagementPROFESSIONAL EssentialsP1 Professional AccountantP2 Corporate ReportingP3 Business AnalysisOptions (any two)P4 Advanced Financial Management P5 A...

Provider: JE EDUCATIONAL COLLEGE PTE. LTD.

Select to compare
Initiative and Enterprise (Operations)

Education and Training

This module at operations level aims to develop in learners the competencies to demonstrate innovative and enterprising behaviours in the course of their work that will help to improve individual and team performance.Programme OutlineShow Initiative to Improve Performance• What is an Initiative Action?• Initiative Attributes• Sho...

Provider: LIGHTHOUSE GLOBAL TRAINING AND CONSULTANCY PTE. LTD.

Select to compare
Management and Leadership Series - Leadership and Management Techniques

Education and Training

Framework on techniques and concepts on leadership and management, with case studies to ENHANCE learners’ confidence in their new rolesDesigned for professionals taking on management role and new managers, this course will equip learners with the knowledge, skills and competencies on effective leadership and management.Techniques that will be cover includes people management, current leadership ...

Provider: LONDON SCHOOL OF BUSINESS & FINANCE PTE. LTD.

Select to compare
Service Excellence Series - Unlock the Psychology of Service Excellence

Education and Training service Management

In a highly competitive retail environment, great service can make or break a business. And great service do not happen by chance but by putting in place plans and initiatives to ensure that the organisation continues to meet and exceed consumer’s ever-increasing expectations.OBJECTIVEUnderstanding Emotional Triggers & its impact on Svc Excellence BehaviorUnderstanding the Science of Consumer Be...

Provider: LONDON SCHOOL OF BUSINESS & FINANCE PTE. LTD.

Select to compare