Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Productivity & Innovation
The objective of this training on Failure Mode and Effect Analysis (FMEA) is to provide participants with the necessary skills and knowledge to perform and implement FMEA projects. It will enable them to determine and compute probability of occurrence, probability of detection, severity of failure and the risk priority number and to perform and complete both Design and Process Failure Mode and Eff...
Provider: GOLEMAN CONSULTING (INTERNATIONAL) PTE LTD
The objective of the training is to provide the participants with the necessary skills and knowledge to perform and implement problem-solving techniques in their workplaceThe 8-Discipline problem-solving methodology (also called “8-Step Plan” or TOPS - “Team Oriented Problem-Solving” is a structured procedure used to arrive at the root cause of a problem. The systematic approach substantia...
This course is designed to train ISO 14001 Environmental Management Systems auditors. Participants will be provided detailed insight into the concepts and requirements of ISO 14001 and its application in a business entity and the key issues while assessing the adequacy and efficiency of an Environmental Management System. The course is suitable for both Third Party and Internal Environmental Audit...
Information and Communications Productivity & Innovation
Course DescriptionYou can make people remember your message, enjoy your presentation, and make yourself more impressive by producing better results— if you learn the secrets of being an effective speaker..Just having the head knowledge is not enough. Can you convince through your presentations?Thousands have left ACES’ workshops, very pleased that they are now able to appear impressive and con...
Provider: ACES LEARNING HUB PTE. LTD.
Food and Beverages
Course Overview :Participant who are certify competent will be awarded a Statement of Attainment (SOA) from Singapore Workforce Development Agency (WDA)Course Aims : To equip food handlers with the knowledge and application skills to Follow Food & Beverage Safety and Hygiene Policies and Procedures. Course Objective : On completion of this unit, participants will have ...
Provider: GUILFORD TRAINING CENTRE PTE LTD
Transportation and Storage
Course DescriptionWe are licensed to conduct the Institute of Technical Educations Skills Certificate in Logistics Operations. The course is open to residents of Singapore only. On successful completion of the theory and practical examinations students are awarded the ITE Skills Certificate in Logistics operations. Eligibility18 Years of ageSecondary 2, or1 year working experienceModulesLogistic...
Provider: ADVANCE SUPPLY CHAIN TRAINING CENTRE PTE. LTD.
Course DescriptionA modular programme for middle managers with functional responsibilities in warehousing, transport, inventory or materials management. On successful completion of all the assessments and project students are awarded the CILT(UK) Level 5 Professional Diploma in Logistics and Transport.Duration: 144 Hours (Approximately 12 months)EligibilitySingapore Citizen, Permanent Resident or ...
COURSE OBJECTIVES/AIMSThe Diploma in Culinary Arts was written to address the need for skilled kitchen staff to work in restaurant kitchens. Kitchen careers are not popular among jobseekers as they are often thought of as lowly-paid jobs with long hours and poor prospects. In reality, they are rewarding jobs which not only require specialised skills but also creativity in the planning of nutritive...
Provider: AEC COLLEGE PTE. LTD.
COURSE OBJECTIVES/AIMSThe Diploma in Hospitality Management (Food and Beverage Operations) was designed to train and equip our students with the necessary skills and knowledge to join the F&B workforce. Emphasis is placed on:Teaching students to apply this knowledge and skills, andTeaching students to analyse how this knowledge and skills are applied in the industryMODULE DESCRIPTIONSBasic Restaur...
Tour and Travel Services Hotel & Accommodation
Program IntroductionSingapore has a high demand of Hospitality Management profession. The program covers areas in hotels management, travel & tourism, events management, customer service, retail management, and public relations. ASAS offers the opportunity for students to realize how Hospitality Management can play a huge contribution to the country’s economic growth locally and internationa...
Provider: ARIUM SCHOOL OF ARTS AND SCIENCES PTE. LTD.
COURSE SYNOPSISThis course covers learning in F&B workplaces for front liners to deliver total customer satisfaction which starts from thepreparation before receiving guests, up to the time guests leave the outlet. If properly executed, it will lead to higherreturn business Interaction with Guests is your moment to exemplify total customer satisfaction.Course outline:• Preparing to interact with...
Provider: ASCENDO CONSULTING PTE. LTD.
Wholesale and Retail Trade
SELL PRODUCTS AND SERVICES This module aims to provide the skills and knowledge to effectively apply product knowledge and communicate with customers to develop a positive rapport and determine customer requirements. This module also involves recommending products and services to meet customer requirements, overcoming objections, maximising additional sales opportunities and closing and processing...
Provider: Pharmaceutical Society of Singapore
At the end of the course, participants would be equipped with the knowledge and skills to supervise vessel berthing/unberthing operations
Provider: PSA CORPORATION LIMITED
1. Improvement in service level of members/guests. 2. Improve communication skills of staff to better connect with members when interacting with them. 3. Increase the communication level of service staff and management. 4. Improve comprehension skills of work and organisational-related documents.
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Hotel & Accommodation
Course ObjectivesTo equip trainees with in-depth skills and knowledge to excel in the hospitality industry. Trainees can learn comprehensive knowledge starting from methodologies on Budget Planning, Developing Marketing & Business Strategies to Human Resource & Guest Service operations management. Upon completion, trainees will be empowered to help set the standards to meet rising customer...
Provider: ASCOTT INTERNATIONAL MANAGEMENT (2001) PTE LTD
Course ObjectivesConstrained by time and resources and looking for a specific course to upgrade yourself? Ascott Centre for Excellence is aware of the training challenges you are facing. We are happy to offer all our WSQ Certificate in Hotel and Accommodation Services, WSQ Advanced Certificate in Hotel and Accommodation Services and WSQ Diploma in Tourism on a modular basis.Course Outline- Maintai...
Tour and Travel Services
Course ObjectivesConstrained by time and resources and looking for a specific course to upgrade yourself? Ascott Centre for Excellence is aware of the training challenges you are facing. We are happy to offer all our WSQ Certificate in Hotel and Accommodation Services, WSQ Advanced Certificate in Hotel and Accommodation Services and WSQ Diploma in Tourism on a modular basis.Course Outline- Apply l...
Course ObjectivesConstrained by time and resources and looking for a specific course to upgrade yourself? Ascott Centre for Excellence is aware of the training challenges you are facing. We are happy to offer all our WSQ Certificate in Hotel and Accommodation Services, WSQ Advanced Certificate in Hotel and Accommodation Services and WSQ Diploma in Tourism on a modular basis.Course Outline - P...
Course ObjectivesConstrained by time and resources and looking for a specific course to upgrade yourself? Ascott Centre for Excellence is aware of the training challenges you are facing. We are happy to offer all our WSQ Certificate in Hotel and Accommodation Services, WSQ Advanced Certificate in Hotel and Accommodation Services and WSQ Diploma in Tourism on a modular basis.Course Outline- Identif...
On completion of this unit, course participantswill have the knowledge and application skills instudying and serving wine and be able to applythem at the workplace.Competency Elements :• Describing basic factors affecting wine style, flavour, quality and price;• Applying basic techniques to taste, examine and evaluate wine;• Listing major international grape varieties and thei...