Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Sales & Marketing
Do you want to deliver strong sales and marketing stories that cut through the clutter and resonate? Do you ever feel your sales message is the same as your competitors - except that in your version, your product is always better? This Story Selling course will help you to craft that killer message and deliver your pitch in a way that WOWs your customers every time, and puts you in a Category...
Provider: Marketing Institute of Singapore
tourism management
This programme is designed to provide students with the critical knowledge and technical skills required to manage MICE and events, travel and tour operationsProgramme OutlineMICE and EventsWSQ Comply with Legal RequirementsWSQ Conduct Situational AnalysisWSQ Conduct Orientation and Training2WSQ Co-ordinate Site Services2WSQ Co-ordinate Support Services2WSQ Define MICE & Events Industry2WSQ De...
Provider: SHATEC INSTITUTES PTE. LTD.
Customer Service
Overview- Changing the way organisations behave to improve the customer experience they deliver is one of industry’s toughest challenges. This course is crammed with practical advice to help you improve the customer experience in your organisation.Benefits to you and your company - Your organisation will be able to apply proven techniques that will sharpen brand strategy, streamline se...
Provider: IMPRESS TRAINING PTE. LTD.
Accounting Banking & Finance
Module 6 brings together each of the first five modules in the construction of an effective financial plan. Candidates are expected to be able to identify and resolve various financial planning issues, as well as apply planning techniques to specific client situations through case studies.
Provider: KAPITALMINDS PTE. LTD.
Module 4 covers the important world of finance and investments. The implications of market theory are applied to the understanding of different investments, asset allocation, and their performance evaluation.
Productivity & Innovation
Course DescriptionYou are competent at work. You put in a lot of effort and have done a lot for the Company.But you missed that promotion,that upgrading!Your Boss does not seem to appreciate your effort nor see the value of your contributions!Want to learn how to impress the Boss with effective work so s/he can see the value of your contributions?We want you to enjoy career success after our works...
Provider: ACES LEARNING HUB PTE. LTD.
Hotel & Accommodation
NA
Provider: ASCOTT INTERNATIONAL MANAGEMENT (2001) PTE LTD
Tour and Travel Services
Learner will have the knowledge and application skills in maintaining guest/resident accounts and be able to apply them to the workplace
Learner will have the knowledge and application skills in providing reservation services and be able to apply them to the workplace.
To equip the learner to be able to identify and examine causes of performance deficiency and their impact on systems and resources, manage team dynamics in group discussion to identify root cause(s), and apply problem-solving tools and techniques to address performance deficiency
Provider: CAPELLE ACADEMY PTE. LTD.
To equip learners with skills required to manage workplace diversity through understanding different functions & diversity, & creating a positive work environment for diverse work teams to leverage on diverse experiences to maximize efficiency & synergy towards a common goal. It also includes managing a diverse work team by establishing an effective communications system, and employing effective s...
On completion of this unit, learner will be able to approach, understand and apply the lean transformation process systematically. This will cover the following competencies: ¿ Identify the principles of lean ¿ Understand the lean culture ¿ Analyze processes and determine potential areas of improvement using the Value Stream Mapping tool ¿ Improve process stability and efficiencies ¿ Understa...
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Broadcasting Publishing and Media
This unit covers implementing a marketing plan for a film/television production. The skills include generating a detailed publicity campaign, which pitches and positions the film or production for the media and, in turn, for the public at large; liaising with promotional partners, theatre owners, studio executives, members of the film¿s cast and crew, opinion makers, critics and film; contacting ...
Provider: SINGAPORE MEDIA ACADEMY PRIVATE LIMITED
Food and Beverages
Module Objectives & Content: Upon completion of the module participants will be able to: ? Understand the elements required to produce basic short crust pastry. ? List and describe the functionality of ingredients used in making short crust pastry. ? Calculate short crust pastry recipe using Bakers Percentage and ratio and proportion. ? Describe the ingredient pre - conditioning requirements for...
Provider: CEREALTECH SCHOOL OF BAKING TECHNOLOGY PTE. LTD.
Business Management
Introduction This course covers identifying and evaluating potential sales opportunities and communicating benefits and features of the organisation’s products / services as well as pursuing leads. Course Objectives/Outline 1. Recognise opportunities that can be converted into potential sales leads 2. Evaluate opportunities to determine alignment to organisational growth strategy 3. Communicate ...
Provider: SFIC INSTITUTE PTE. LTD.
Wholesale and Retail Trade
On successful completion of this unit, the participant will have the knowledge and skills to develop and maintain professional image that aligns to and support store image and customer service standards Introduction This course aims to assist operational and service staff in the delivery of retail service excellence. It helps to develop the knowledge and skills for maintaining a professional imag...
This training develops the skills needed to assess and report on the conformance and effective implementation of processes, and to contribute to the continual improvement of a quality management system based on the ISO 9001:2008 standard. On completion of this training course you will be able to: Describe the role of internal audit in the maintenance and improvement of management systems Explain...
Provider: SGS INTERNATIONAL CERTIFICATION SERVICES SINGAPORE PTE LTD
Language Skills
The Business Mandarin Programme targets to assist working professionals acquire the necessary Chinese proficiency skills to handle business situations. This would include composing business emails, understanding information in Chinese, handling Chinese-speaking clients/counterparts or conducting meetings and presentations in Chinese with ease and confidence.
Provider: Singapore Chinese Chamber Institute of Business