About this Course
On successful completion of this unit, the participant will have the knowledge and skills to develop and maintain professional image that aligns to and support store image and customer service standards Introduction This course aims to assist operational and service staff in the delivery of retail service excellence. It helps to develop the knowledge and skills for maintaining a professional image that aligns to and support store image and increase customer service standards. Course Objectives 1. Maintain personal grooming 2. Maintain personal hygiene 3. Apply retail etiquette in dealing with customers
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Course Info
- Course Provider SFIC INSTITUTE PTE. LTD.
- Course Category Business
- Course Price $25
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