Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Leadership and People Management
Everyone works with other people, be it within one’s own team, with other colleagues in different functional groups, with partner organisations and businesses, with contractors and clients. Design Thinking is emerging as an essential 21st century leadership skill because the ability to motivate and influence others to improve outcomes through providing better service, improved products, wo...
Provider: Marketing Institute of Singapore
Leadership is a function of our personal capabilities – courage, taking responsibility, being proactive, inspiring and involving others. Leaders can be found in many guises and different walks of life.Project managers who help their "clients" (be they internal or external) define the vision and business case of a project go out of their way to deliver the best possible benefits by inspiring and ...
This 2 day workshop addresses the skills and knowledge required by a team leader to work effectively in the area of developing team members skills. It covers identifying skill development needs, addressing skill needs and motivating employees to develop their skills.
Provider: Singapore Chinese Chamber Institute of Business
This 2.5 day workshop addresses the skills and knowledge to manage the achievement of results. It covers developing team plans, monitoring and rewarding team performance and monitoring the implementation of plans.
This course allows managers to master the skills and knowledge required to cultivate harmonious and productive relationships in the workplace. Topics include building relationships, promoting diversity and managing conflict among his team members.
The workings of a team are like an orchestra. Each player has different skills – playing a trumpet, drum or clarinet, etc. The leader has to lead all members to play to the same tune. This course empowers supervisors, assistant managers and team leaders with the skills to engage, support and lead their teams to ‘play to the same tune’ to achieve objectives and implement business plans.
Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION
Customer Service
Provider: Institute of Systems Science, NUS
Human Resource Management Employment and Recruitment
Information and Communications
This course covers knowledge and application skills required to equip service staff with the mindset to go the extra mile in providing excellent service. It involves demonstrating the qualities of a service professional, creating a positive customer experience by offering customized and personalised services that impress customers. It focuses on building strong organisational service excellence...
Provider: EDUQUEST INTERNATIONAL INSTITUTE PTE. LTD.
Food and Beverages
On completion of this unit, the learner will have knowledge and application skills in maintaining inventories and be able to apply them to the workplace.
To equip participants with knowledge and application skills to supervise staff
Train and qualify learners to have the knowledge and application skills in Prepare and Serve Coffee & Tea
To equip participants with knowledge and application skills to co-ordinate catering
Hotel & Accommodation
The WSQ Kitchen Crew Programme is a 7 days course that prepares candidates for jobs in the culinary scene. During this course participants will learn about the basic culinary skills and follow a safe and hygienic working practice of a kitchen crew. They will be train in various hands-on activities in simulated kitchen setup.
Productivity & Innovation
Participants will be able to plan daily work to meet quality system requirements as well as maintain and improve work quality
Wholesale and Retail Trade
Provider: GS1 SINGAPORE LIMITED