Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Workplace Safety and Health
To equip participants with the necessary knowledge and application skills in maintaining safe and secure working environment and be able to apply them to the workplace
Provider: EDUQUEST INTERNATIONAL INSTITUTE PTE. LTD.
Leadership and People Management
This unit addresses the skills and knowledge required to work effectively as a team leader to develop team members skills. It covers identifying skill development needs, addressing skill needs and motivating employees to develop their skills.
Provider: MENDAKI SOCIAL ENTERPRISE NETWORK SINGAPORE PTE. LTD.
This unit addresses the skills and knowledge required to support and lead a team.It covers conducting team planning activities, demonstrating organisation values and building support and commitment within the team.
This course will address the skills and knowledge required by assistant managers, supervisors and team leaders to achieve business result by leading and managing the team effectively. This workshop will cover the framework for mapping business goals into clear team plans. It also covers key concepts and practical techniques of work allocation, performance management and risk management.
Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION
This course will offer your assistant managers, supervisors and team leaders the know-how and the aptitude to conceptualize relevant and enduring initiatives to help bring your business towards continuous success by identifying & addressing skill development needs and motivating employee independence and development.
See Attached.
Provider: TOURISM MANAGEMENT INSTITUTE OF SINGAPORE PTE LTD
See attached
Customer Service
Upon completion of the course, participants will be able to: Establish and maintain relationships with clients Assess clients needs Identify and select services to meet clients needs Evaluate matched services to meet clients needs
Provider: National Council of Social Service
What to will you learn? * Identify opportunities for innovation and work practices improvement * Develop change strategies * Implement changes to facilities work practices * Maintain control during the change * Participate in continuous improvement processes
Provider: FMS ASSOCIATES ASIA PTE. LTD.
Provider: Institute of Systems Science, NUS
Human Resource Management Employment and Recruitment
Information and Communications
Personal Development
Why is the main challenge in working with your boss?Your working relationship with your boss could be the most important one at the workplace. If this relationship is weak or negative, it could lead to dissatisfaction, frustration, stress, and below-expectation performance. The main challenge in building and maintaining this relationship is understanding the boss' leadership and working style...
Provider: BEYONDWORDS TRAINING PTE. LTD.
Provider: KAPLAN PROFESSIONAL
Leadership and People Management,Education and Training
As the main representatives of your business, it is essential for your service staff to possess the essential skills and knowledge to respond to tricky situations. Applying the appropriate communication techniques would assist staff in overcoming service challenges. Program Highlights:Pleasing your Clients – The Key to Service ExcellenceDrive sales morphing your customers into loyal advocatesImp...
Provider: LOYAL RELIANCE PTE. LTD.