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Provide Go- The- Extra- Mile Service

  

About this Course

This course covers knowledge and application skills required to equip service staff with the mindset to go the extra mile in providing excellent service. It involves demonstrating the qualities of a service professional, creating a positive customer experience by offering customized and personalised services that impress customers. It focuses on building strong organisational service excellence, innovative mind-sets, positive and progressive company culture, systems and processes that transforms the customer experience.

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