Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
This module on Problem Solving & Decision Making goes beyond the usual scope of outlining a problem, finding its cause, generating and evaluating alternatives as well. Participants will practice and acquire creative thinking tools and learn how to think out of the box. It also incorporates the critical step of taking responsibility and action for the ideas and problem analysis.Course Brie...
Provider: E-SQUARE COMMUNICATION & MANAGEMENT TRAINING CONSULTANCY
This unit addresses the skills and knowledge required to lead the development, implementation and review of manpower planning strategies. It covers identifying, aligning and evaluating effectiveness of manpower planning in the organisation.1. Identify manpower planning requirements 2. Facilitate the alignment of manpower planning activities with people management/human capital strategies ...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
This module covers the various methods of conducting a training needs assessment to develop a training programme that addresses the performance gaps for different levels of staff (i.e. rank and file to managerial). It also highlights the parameters of drafting a comprehensive training plan, as well as the guidelines and steps to evaluating the programme for enhanced effectiveness.With a comprehens...
Provider: IFI ACADEMY PTE. LTD.
The course aims to provide participants with: A thorough and deep understanding of the hospitality and MICE industries, their main stakeholders, operating models as well as contribution to tourism. Knowledge and understanding of the key management processes and procedures involved in the different hotel operating departments such as rooms division, sales & marketing and F&B. A good grasp of attrac...
Provider: Nanyang Polytechnic
This course addresses the skills and knowledge required to promote harmonious tripartite relations in the Singapore industrial relations system. It covers how to lead collective bargaining processes. Course Objectives Review legislative requirements and guidelines regarding labour-management relations, industrial practices and compliance requirements appropriate to the organization context. Esta...
Provider: ONG TENG CHEONG LABOUR LEADERSHIP INSTITUTE
Course SynopsisThis unit covers a careful exploration of technique between your position and the other person’s position, with the goal of finding a mutually acceptable compromise that gives you both as much of what you want as possible. Learning Skills that enable you to identify, prepare, evaluate to achieve the organization objective.Course OutlineIdentify negotiation outcomes in commercial s...
Provider: AUSTON INSTITUTE OF MANAGEMENT PTE. LTD.
Course Description A joint initiative by BCM Institute and the Singapore Workforce Development Agency (WDA). This is the first in a three part series WSQ BCM workshops. Participants who complete the three part series will be able to achieve a Business Continuity Certified Planner (BCCP) certification*.The workshop covers assessing the inter-dependencies that can affect a business unit, ...
Provider: BCMI PTE. LTD.
IntroductionThe Pearson London Chamber of Commerce and Industry (LCCI) International Qualifications are recognized by universities, governments and professional bodies such as the Association of Chartered Certified Accountants (ACCA) and the Chartered Institute of Marketing (CIM), giving you the opportunity to study further.The qualifications are offered at different levels so you can start at the...
Provider: BCS INTERNATIONAL COLLEGE PTE. LTD.
Provider: Service Quality Centre
On completion of this unit, learners will have the skills and knowledge in applying strategies, methods and tools used to implement a reengineering project
STRUCTURE AND CONTENTThe diploma programme consists of 8 subjects and may be completed in 8 months.Introduction to ManagementIntroduction to Mass CommunicationMarketing PrinciplesResearch ProjectAdvertising and Public RelationsJournalism and EthicsSocial and New MediaRadio Production and Broadcasting (By Singapore Media Academy)*DELIVERY AND ASSESSMENT METHODSDelivery MethodThe curriculum is taugh...
Provider: KAPLAN HIGHER EDUCATION INSTITUTE PTE. LTD.
At work, we frequently need to influence the behaviour of others and decision-making as well as participate in formal negotiations. Whether upwards or sideways within your organisation, or with customers, vendors and business partners, there will be times when you want people to see things from your perspective. You want to win people round without causing conflict or disagreement. &nb...
Provider: KC ACADEMY PTE. LTD.
Provider: Institute of Technical Education
Conduct Orientation and Training..
The Employment Act is the basic Labour Law governing employment relations in Singapore. It provides the basic Terms and Conditions of employment. It also spells out the rights and obligations of employers and employees. More importantly, it imposes labour discipline on the employees and provides avenues for employers to deny them statutory benefits in the event of breach of discipline.It is import...
Provider: Management Development Institute of Singapore (MDIS)
Companies are increasingly turning to Project Management to help them ride the many challenges confronting them. They see the benefits of relying on Project Management to help them navigate their way forward, in particular when they need to get groups in their organisations to work collaboratively. The overall goal of this programme is to provide participants with a comprehensive method...
The workplace is filled with different personalities, requiring varying interaction methods for harmonious cooperation. Appreciating persuasive abilities at work will allow the participants to better integrate and relate with each other, raising organisation productivity.This course equips the participants with the strategies, means and know-how of persuading people at work for improved outc...
Influence plays a large part of our lives, be it to influence others or be influenced.In this workshop, participants will learn about the different laws of influence and how it can help you be an effective influencer.ObjectivesUpon completion of this workshop, participants will be able to;Why the art of influence is important in an Asian contextThe Six Laws of InfluenceApplying the various laws at...