Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Learning Objectives The purpose of the programme is to: Provide participants with a comprehensive overview of the exhibition industry Raise the standards of professionalism, service quality and operations of the exhibition industry Expose participants to the fundamental exhibition concepts and techniques Enhance understanding of various components and entities involved in the industry Acquire know...
Provider: Singapore Association of Convention & Exhibition Organizers & Suppliers (SACEOS)
The key objectives of the programme are as follows: Understand the importance of cross cultural competence in a changing world Understand the general implications of diversity in the Singapore context Demonstrate using proven theories and studies on how organizations could adapt to cultural changes and excel in globalisation strategies Develop effective communication and relationship skills betwe...
Provider: Singapore Human Resources Institute (SHRI)
After this one day workshop, participants should be able to: Describe the principles and objectives of Fair Employment Practices (FEP) Highlight the types of potential breaches of FEP Illustrate best practices of FEP in the various HR functions Explain the grievance handling process for employees to channel their grievances against unfair treatment, harassment etc. Describe the roles and responsi...
Managing a multi-generational workforce presents several potential advantages and opportunities for individuals and organisations. A multi-generational workforce refers to the presence of different generations within an organisation. Employers in Singapore may find themselves managing employees in their teens to those close to retirement age. Furthermore, the challenge of effectively managing a mu...
In this increasingly complex environment, reliance on product or technology attributes may only provide short-term and first-mover advantages, as they can be easily replicated. To thrive in the long-term, organisations must constantly innovate, evolve and transform. Two of the most critical factors that determine an organisation’s future in this environment are the quality of its human capital a...
Provide service standards that exceed customer expectations! Gain the competitive edge by moving from “service quality” to “service excellence”. Instil a business culture geared towards service excellence to drive your business bottom line. Upgrade the service levels of your organisation to international standards.
Build better rapport and gain the trust of your colleagues Discover the basic competencies critical to solid work relationships Develop flexible actions, thoughts and feelings to better handle any situation Avoid mistakes and conflicts that may result from wrong interpretation or ineffective communication Learn how to use direct and indirect messages accurately Build your self-esteem as you discov...
SISV QS Division, together with a team of experienced practitioners and academics in the relevant field, is pleased to conduct a certificate course in Contract Administration. The course is designed and structured to cover key aspects of contract administration and how these are and should be addressed within the SIA and PSSCOC contractual framework. It will be of relevance to all stakeholders in...
Provider: SINGAPORE INSTITUTE OF SURVEYORS AND VALUERS
Participants of this course will gain the knowledge and skills for fulfilling the role of a coordinator and supervisor in accordance with the WDA- WSH level B competency-based training programme. Upon completion of this course, learners will: Able to recognise common hazards at workplace Able to participate in WSH risk assessment Able to recognise WSH risk control measures Able to recognise the ...
Provider: Singapore Institution of Safety Officers (SISO)
At the end of the programme, you will be able to: 1. Identify the roles and responsibilities of a manager / supervisor 2. Identify various leadership styles and your leadership style 3. What leadership style you should be using in different situations 4. Identify the advantages of motivated staff and learn to develop motivation in others 5. Understand the importance of coaching to the management o...
Provider: SINGAPORE MANAGEMENT CONSULTING ASSOCIATES
Verify the expectations of a Risk Management Champion - Confirm the details with the relevant person in accordance with organisational Workplace Safety and Health (WSH) Policy Form a Risk Management Team - Based on organisational WSH policy and in compliance with WSH (Risk Management) Regulations requirements Establish Hazard identification methodology - To help the workplace identify WSH hazard...
Provider: SMF CENTRE FOR CORPORATE LEARNING PTE. LTD.
To equipping individuals with knowledge, understanding and skills for success in a range of administrative, management and business; To providing specialist routes of study which relate to individual professions within the business world in which learners are working or intend to seek employment; To enabling progression to an undergraduate degree or further professional qualification in business...
Provider: TEG INTERNATIONAL COLLEGE PTE. LTD.
BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: feel more confident when negotiating positively influence the outcomes of your negotiations achieve win-win outcomes in negotiations LEARNING OBJECTIVES: Apply a systematic approach to preparing for a negotiation Learn how to avoid common negotiating mistakes Practice putting your views across in non-confrontational ways
Provider: The British Council
BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: influence colleagues around you to get the results you want better use the key communication skills involved in influencing others build persuasive arguments LEARNING OBJECTIVES: Explore the principles which underpin persuasion Practise the communication skills needed to influence others Understand the steps involved in influencing others
Course Title:DEVELOP A RISK MANAGEMENT IMPLEMENTATION PLAN (bizSAFE LEVEL 2)About the course:SDF and Absentee payroll is available.Please be informed that full course fee is payable to service provider and applicants are required to apply and claim SDF directly from WDA.We will issue invoice for full course fee.Please refer to below website for information on funding amount and more.http://www.ski...
Provider: ABSOLUTE KINETICS CONSULTANCY PTE LTD
An efficient Compensation and Benefits management system is necessary for every company to attract, motivate and retain employees. Yet companies are often challenged to maintain a compensation system that balances internal equity with external competitiveness and is also aligned to the total strategic intent of the organisation.ObjectivesAt the end of this two-day workshop, participants will be ab...
Provider: HRSINGAPORE PTE. LTD.
Address the skills and knowledge required to ensure that human resource services are aligned with business needs. It covers the between human resouce initiatives and how these align to business strategy.1. Review organisation’s strategies and business plans2. Review internal and external factors that may impact on people management/human capital services3. Ensure people management/human capital ...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
This unit addresses the skills and knowledge required to create and develop a succession strategy and process within an organisation. It covers understanding the organisation's strategic, people and capability needs and the identification of critical organisation roles.1. Develop a succession management strategy 2. Identify critical organisational roles and feeder positions 3. Manage suc...
This unit addresses the skills and knowledge toreview organisational learning requirements anddesign approaches to address learning needs. Itincludes developing organisational learningroadmap, selecting appropriate methods to meetlearning needs, determining the appropriatelearning interventions, evaluating learninginterventions and refining learning interventionsso that they meet organisational an...
This unit addresses the knowledge and skills to develop and implement an in-house competency framework. It includes identifying the objectives and scope, conducting research, developing, validating, implementing and reviewing the competency framework. 1. Identify objectives and scope of competency framework to be developed in alignment with organisational needs and objectives2. Conduct resear...