About this Course

Address the skills and knowledge required to ensure that human resource services are aligned with business needs. It covers the between human resouce initiatives and how these align to business strategy.

1. Review organisation’s strategies and business plans

2. Review internal and external factors that may impact on people management/human capital services

3. Ensure people management/human capital activities and services support the business

Learning Outcomes

1. Review organisation's strategies and business plans

• Identify HR trends that may impact organisational performance
• Review organisation’s strategic and business plans to identify areas impacting human resource activities, services and programmes
• Communicate with stakeholders to clarify their needs relating to HR activities, services and programmes

2. Review internal and external factors that may impact HR services

• Review data and reports to document past performance of HR activities, services and programmes
• Facilitate involvement of stakeholders to review HR service effectiveness and clarify future expectations and requirements
• Document outcomes of review activities to clarify future directions of HR services and validate priorities with stakeholders

3. Ensure HR activities and services support the business

• Agree on required changes and explain to key stakeholders how changes will assist in achieving strategic and business goals
• Implement or initiate identified changes to support the organisation's strategic and business goals
• Establish performance indicators and measures for the effectiveness of HR activities, services and programmes designed to support the organisation's strategic and business goals

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