Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
This Competency Unit enables an individual to acquire the skills and knowledge to Undertake Management of Volunteers. This Competency Unit, together with other elective units, is tailored to provide the skills and knowledge outcomes required by the Community and Social Services sector.
Provider: TSAO FOUNDATION
Provider: UPTREND COLLEGE PTE. LTD.
Use tools and assistive technology to enhance client outcomes and work performance.
Provider: BOX HILL INSTITUTE SINGAPORE PTE. LTD.
Security and Investigation
Provider: CERTIS CISCO SECURITY PTE. LTD.
Course SynopsisThis competency unit gives a context to the process of negotiation and presents advice for effective and ethical negotiationCourse Outline1 ) Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.• Negotiation defined• Why negotiate?• Negotiation Planning and Preparation process• Negotiation objectives• Context ...
Provider: AUSTON INSTITUTE OF MANAGEMENT PTE. LTD.
ASPRI-Institute of Process Industry is offering the Certified Process Industry Supervisor Course (CPISC) to train and develop effective supervisors for the Process Industry. This course imparts a blend of supervisory skills and technical knowledge, comprising Supervisory Skills and Plant Equipment Fundamentals.Supervisory SkillsRoles and responsibilities of an effective supervisorBasic principles ...
Provider: Institute of Process Industry (IPI) - A Division of ASPRI
Education and Training
Length : 16 hoursDelivery Method : Instructor-led (classroom)Aims• To demonstrate the ability to use a presentation application on a personal computer• To demonstrate some of the more advanced features using PowerPointAt Course CompletionAfter completing the guide the user will be able to:Create and add slides of various kinds to a presentationChange colour schemes and background effectsUse cl...
Provider: AVANTUS TRAINING PRIVATE LIMITED
Domestic Cleaning
Learning objectives:Identify roles, responsibilities and development opportunities in cleaning industryFollow basic environmentally friendly cleaning practicesAdhere to basic preventive maintenance cleaning practices...
Provider: INTEGRATED TRAINING CONSULTANTS PTE. LTD.
Leaning Objectives:
Personal Development
OverviewResilience is the ability to withstand or recover from difficult situations. It includes our capacity to make the best of things, cope with stress and rise to the occasion. In today’s Fast paced environment, Emotional Resilience is a critical mental state that we need to be equipped to face the challenges and changes around us clearly, calmly and confidently. Emotional Resilience plays a...
Provider: AVENTIS SCHOOL OF MANAGEMENT PTE. LTD.
Course DescriptionA joint initiative by BCM Institute and the Singapore Workforce Development Agency (WDA). This is the second workshop in a three part series WSQ BCM workshops. Participants who complete the three part series will be able to achieve a Business Continuity Certified Planner (BCCP) certification*.The workshop covers applying facilitation techniques to support the development of organ...
Provider: BCMI PTE. LTD.
Customer Service
Provider: Service Quality Centre
This course will help you to: Recognise the importance of Service Innovation Generate potential Service Innovation Ideas Evaluate potential Service Innovation ideas Present mock up of Service Innovation Ideas
This unit covers knowledge and application skills in the delivery of service excellence by utilising organisational service operations resources. It involves the use of effective teamwork to perform service operations in accordance with organisation’s guidelines and escalating service performance issues.
Our focus for the little 2 to 4 year olds is language in action with stories, music, props and characters. With specially selected collection of literature, we enable young children to develop their use of language in a stimulating yet natural setting. Children are encouraged and motivated to develop inquiry-based learning as independence is nurtured in a fun and friendly environment created by ou...
Provider: JULIA GABRIEL CENTRE PTE. LTD.
This workshop provides a practical toolkit for executives and managers to draft employment contracts, HR policies and procedures that are suited for today's business environment. Participants will learn by going through the process of understanding the difference between legal entitlements and privileges; deciding what should be covered/excluded in employment contracts; and the steps in developing...
Provider: KC ACADEMY PTE. LTD.
Provider: Institute of Technical Education