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  • Cloud and Datacenter Monitoring With System Center Operations Manager

    Information and Communications  

    This course equips students with the skills they require to deploy and configure System Center 2012 R2 Operations Manager. Using hands-on labs, students learn the following:

    • How to architect and implement a System Center 2012 R2 Operations Manager Management Group.
    • Provider: NETASSIST SERVICES PTE LTD

  • Co-ordinate Catering

    Food and Beverages   Workfare Training Support   Workforce Skills Qualifications

    Co-ordinate Catering...

    Provider: Institute of Technical Education

  • Co-ordinate Food and Beverage Service

    Food and Beverages   Workfare Training Support   Workforce Skills Qualifications

    Co-ordinate Food and Beverage Service...

    Provider: Institute of Technical Education

  • Co-ordinate Site Layout & Look

    Tour and Travel Services   Workfare Training Support   Workforce Skills Qualifications

    See attached....

    Provider: TOURISM MANAGEMENT INSTITUTE OF SINGAPORE PTE LTD

  • Coach Service Teams and Individuals

    Human Resource Management   Employment and Recruitment   Workfare Training Support   Workforce Skills Qualifications

    Provider: Pharmaceutical Society of Singapore

  • Coach Service Teams and Individuals

    Wholesale and Retail Trade   Workfare Training Support   Workforce Skills Qualifications

    The Service Excellence WSQ Supervisory modules provide the participants with skills and knowledge to lead and coach service team with confidence; and improve relationships with customers by applying effective communication techniques and understanding the types of service behaviours that truly make an exceptional difference to the customers...

    Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.

  • Coach Service Teams and Individuals

    Customer Service   Workfare Training Support   Workforce Skills Qualifications

    Provide service standards that exceed customer expectations! Gain the competitive edge by moving from “service quality” to “service excellence”. Instil a business culture geared towards service excellence to drive your business bottom line. Upgrade the service levels of your organisation to international standards....

    Provider: Singapore Human Resources Institute (SHRI)

  • Coach Service Teams and Individuals (SC & SAP)

    Hotel & Accommodation   Workfare Training Support   Workforce Skills Qualifications

    NA...

    Provider: ASCOTT INTERNATIONAL MANAGEMENT (2001) PTE LTD

  • Coach Service Teams and Individuals (SC/SAP)

    Human Resource Management   Employment and Recruitment   Workfare Training Support   Workforce Skills Qualifications

    Provide service standards that exceed customer expectations! Gain the competitive edge by moving from “service quality” to “service excellence”. Instil a business culture geared towards service excellence to drive your business bottom line. Upgrade the service levels of your organisation to international standards....

    Provider: Singapore Human Resources Institute (SHRI)

  • Coach for Service Performance

    Personal Development   Workfare Training Support   Workforce Skills Qualifications

    This is a hands-on course where participants will be equipped on how to coach individuals through application of coaching techniques and by leveraging off a coaching methodology to build the team. The learner will practice how to listen deeply and ask questions with insight to better understand the real issues that challenge workplace effectiveness and serving customers and clients...

    Provider: ROHEI CORPORATION PTE. LTD.

  • Coach for Service Performance

    Healthcare   Workfare Training Support   Workforce Skills Qualifications

    COACH FOR SERVICE PERFORMANCE The healthcare sector is a dynamic one – with service performance being a key contributor to service quality. Service delivery is dependent on the service staff interacting with the patient and his family. As a service leader, coaching is an essential skill. This module focuses on the skills and knowledge to coach individuals for service performance...

    Provider: Pharmaceutical Society of Singapore

  • Coach for Service Performance

    Customer Service   Workfare Training Support   Workforce Skills Qualifications

    This unit addresses the skills and knowledge to coach individuals for service performance. It involves identifying the coaching needs of individuals, and preparing and delivering a coaching plan. It also includes the use of coaching techniques to close service gaps and monitor the progress of individuals for improvements in service performance. Course Content 1...

    Provider: MENDAKI SOCIAL ENTERPRISE NETWORK SINGAPORE PTE. LTD.

  • Coach for Service Performance

    Hotel & Accommodation   Workfare Training Support   Workforce Skills Qualifications

    This is a 2 credits unit. This is a supervisory level qualification in the stream requiring students to complete 1 of the Advanced Certificate competency units. This unit addresses the skills and knowledge to coach individuals for service performance. It involves identifying the coaching needs of individuals, and preparing and delivering a coaching plan...

    Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.

  • Coach for Service Performance

    Customer Service   Workfare Training Support   Workforce Skills Qualifications

    see attached...

    Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION

  • Coach for Service Performance

    Customer Service   Workfare Training Support   Workforce Skills Qualifications

    Refer to attached....

    Provider: KAPLAN PROFESSIONAL

  • Coach for Service Performance

    Customer Service   Workfare Training Support   Workforce Skills Qualifications

    The “Coach for Service Performance” module addresses the skills and knowledge to coach individuals for service performance. It involves identifying the coaching needs of individuals, and preparing and delivering a coaching plan. Learners will also gain experience through learning and practising the use of coaching techniques to close service gaps, as well as learning how to mon...

    Provider: TRAINING VISION INSTITUTE PTE. LTD.

  • Coaching & Mentoring for Improving Performance & Potential

    Business Management  

    Provider: TRAINING TEAM INTERNATIONAL PTE LTD

  • Coaching For High Performance

    Customer Service  

    In this seminar, participants learn what it takes to conduct personalised and effective coaching discussions that would guide, encourage and support the growth of people.

    Outline:

    • What is Coaching and its benefits
    • Provider: HRM SKILLS PTE. LTD.

  • Coaching Skills

    Education and Training   Workfare Training Support  

    Provider: Institute of Technical Education

  • Coaching for Peak Performance

    Education and Training  

    “Every successful sportsman has good coaches behind them. Similarly, every employee needs good coaches to inspire them to develop their full potential at work!" A good supervisor/manager is able to coach and motivate their staff to achieve personal excellence and satisfaction at work...

    Provider: EON CONSULTING & TRAINING PTE. LTD.

  • Coaching for Performance

    Human Resource Management   Employment and Recruitment  

    Coaching skill is essential for roles that require to lead people in an organization as it is one of the most effective methods of developing workers to be motivated, to learn, and adapt to changes. Coaching offers win-win partnerships in the workplace as both the coach and the employee learn and develop in this coaching relationship...

    Provider: Singapore Human Resources Institute (SHRI)

  • Coaching for Performance Improvement

    Human Resource Management   Employment and Recruitment  

    Introduction Teams are the force that drives most organisations. Whether it is a functional team, a team of managers, or a project team, people get most done when they work together effectively. Have you seen hostility, conflicting goals, and unclear expectations within your teams? These are symptoms of an unhealthy team...

    Provider: Management Development Institute of Singapore (MDIS)

  • Coaching to Enhance Performance

    Human Resource Management   Employment and Recruitment  

    Provider: UP CONSULTANTS

  • Coaching, Counselling and Mentoring

    Human Resource Management   Employment and Recruitment  

    This insightful workshop explores the core skills and attitudes needed by managers to provide support for growth and performance. It defines the requirements of a person-centred approach to building a learning team. This is a hands-on course which uses role play, case studies, discussion and interactive tasks to practise all three core skills...

    Provider: The British Council

  • Code Blue Drill Facilitator Course

    Healthcare  

    Provider: PARKWAY COLLEGE OF NURSING & ALLIED HEALTH PTE. LTD.

  • Collate and Present Workplace Infomation from a Knowledge Management System (Part of Business Management for Supervisors)

    Others   Workfare Training Support   Workforce Skills Qualifications

    This course covers identifying information sources to collect and analyse information as well as reporting and presenting information to relevant stakeholders....

    Provider: KAPLAN PROFESSIONAL

  • Collective Bargaining, Negotiation and Industrial Action

    Human Resource Management   Employment and Recruitment  

    Through this course participants will: Acquire knowledge on the practices and procedures of collective bargaining and the processes involved Understand the key issues of union representation for executives and management prerogatives in industrial relations Know the employer’s rights and obligations and see how a collective agreement is prepared and registered with the Industrial...

    Provider: ONG TENG CHEONG LABOUR LEADERSHIP INSTITUTE

  • Color Co-ordination Course

    Personal Development  

    Colors in any forms of art play an important role in achieving the overall effect of the creator. Hence, NSFD has uniquely introduced a course on color co-ordination for the floristry world. It will be based on the color wheel and derive different color theme that can be generated from it...

    Provider: NOBLEMAN INSTITUTE OF FLORAL DESIGN PTE. LTD.

  • Comité International d'Esthétique et de Cosmétologie (CIDESCO) International Diploma in Beauty Therapy

    Personal Services  

    The CIBTAC Diploma in Beauty Therapy Treatment will provide all of the skills required to enable the Candidates to achieve a broad based knowledge and qualification to be utilized in the beauty industry. Whilst working towards this qualification the Candidate will also be provided an opportunity to develop wider skills in communication, Client care, retail and consultation....

    Provider: AESTHETICS INTERNATIONAL ACADEMY PTE. LTD.

  • Commercial All Risks and Theft Insurance

    Insurance   Workfare Training Support  

    Key Learning Outcomes

    By the end of the programme, participants will be able to:

    • Describe the coverage of typical Commercial All Risks & Theft Insurance policies
    • Provider: Insurance and Financial Practitioners Association of Singapore (IFPAS)

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Course Comparison

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