Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Customer Service
Able to enhance their knowledge and skills to effectively handle diversity in the service environment
Provider: TRAINING VISION INSTITUTE PTE. LTD.
refer to attached
Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION
see attached
Provider: WOW! ACADEMY PTE. LTD.
Provider: EAGLE INFOTECH CONSULTANTS PTE LTD
Provider: EBEN CONSULTANTS (FAR EAST) PTE LTD
Provider: EDUQUEST INTERNATIONAL INSTITUTE PTE. LTD.
Provider: IMPACT MANAGEMENT SEMINARS PTE LTD
The Diploma in Business Practice (Customer Relationship & Service Management) aims to provide participants with a broad-based business education and the specialized skills and knowledge in customer relationship and service management. The individual module certificate allows the participants to build up their skills and knowledge in different aspects of business operations. It enables the part...
Provider: Nanyang Polytechnic
Deliver Service Excellence.
Provider: TOURISM MANAGEMENT INSTITUTE OF SINGAPORE PTE LTD
Provider: UP CONSULTANTS
In this seminar, participants learn to accept, adapt and flourish in change. This requires one to take ownership and be proactive in managing changes at work.Outline:Reasons and benefits of changeThe forces and phases of changeOvercome obstacles to change4As Technique to successful change...
Provider: HRM SKILLS PTE. LTD.
This unit covers knowledge and application skills to build customer confidence in the organisation and to develop customer relationships that build customer loyalty. It also involves the know-how of handling service opportunities and escalated service challenges.
Provider: NTUC LEARNINGHUB PTE. LTD.
This course covers the skills and knowledge to equip service professionals with the right grooming and professional image required for building confidence and projecting a positive image. It also involves equipping them with a positive and customer-oriented mindset to impress and wow their customers in their day-to-day engagement.
After completion of training, trainees will have the knowledge and skills required in handling clients enquiries and requests
The programme provides the learner with the key foundations of what builds customer confidence in the service industry in alignment to Singapores Customer Service Index components, starting first with understanding trust from the customers perspective. On completion of the course, the learner will have knowledge and application skills to build customer confidence in their organization, develop...
Provider: ROHEI CORPORATION PTE. LTD.