Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Customer Service
1. Develop a Service Mindset Learn how to develop a positive mindset towards service 2. Intensive Experiential Leaning Gain better understanding of the work of service professionals through a fun workshop 3. Employment Relevance Benefit from real-life service applications and the experiences of service awardwinners 4. Recognised Qualifications Pass the rigorous tests and acquire nationally recogni...
Provider: Service Quality Centre
Human Resource Management Employment and Recruitment
On completion of this unit, the learner will be able to lead workplace communication by evaluating and identifying gaps and barriers in workplace communication, developing and communicating plans to implement communication strategies and mechanisms. It also enables the learner to assess a negotiation situation, develop strategies for and conduct negotiation to achieve organisational goals and win-...
Productivity & Innovation
On completion of this unit, the learner will to apply Systems Thinking to assess problems, formulate and implement solutions to address organisational issues typically encountered by one assuming a managerial role.
The competency unit, “Contribute Towards A Learning Organisation”, is one of the managerial units under the Personal Management and Development (PMD) Skills competency category. The PMD Skills competency category aims to develop personal mastery competence to stay resilient and adaptive in trying times while keeping relevant and aligned with organisational goals. On completion of this unit, le...
Environmental Cleaning health
*Best Practice Workshop: Utilizing Steam & Other Sterilization MethodologiesThis is a 2-day course with interactive presentation sessions, followed by short quizzes and multiple choice questions on topics covered. This course is conducted by an experienced and highly motivated trainer.Topics Covered:Introduction to “Microbial Hazards” and ‘Targets Set’Sterilization EfficiencySter...
Provider: JFAM SYNERGY (PTE.) LIMITED
The sum of the contributions made by every member of an organisation will impact the results of an organisation. Individual peformances need to be managed to ensure that an organisation achieves optimal productivity from its employees in the face of increased and challenging competitiveness in the marketplace.Managers, supervisors and those who have direct line responsibility over others often gra...
Provider: KC ACADEMY PTE. LTD.
Legal Human Resource Management
It is essential for business owners, managers and HR practitioners to understand the legal implications in employing foreign workers and be compliant with the Employment of Foreign Manpower Act and relevant laws and regulations.This workshop will help HR practitioners:Understand key changes to the foreign manpower policies, Employment of Foreign Manpower Act, Foreign Manpower Regulations and their...
Workplace Safety and Health
The NEBOSH International Technical Certificate in Oil and Gas Operational Safety has been developed to meet the growing requirements for formal training and certification. The course is a professional qualification that allows individuals to gain a good grounding in the operational safety requirements in the oil and gas environment and satisfy employers that they have formal training and certifica...
Provider: KBA TRAINING CENTRE PTE. LTD.
Engineering
On completion of this unit, learner will have the knowledge and application skills on STEP 7 functions like comparison, memory, arithmetic, conversion, and jump functions; write a PLC program with analogue values and know how to use real numbers. Learner is also able to connect different analogue sensors to analogue modules and knows the basics of PROFIBUS systems.
Provider: Institute of Technical Education
This Competency Standard stipulates the skills and knowledge required in diffusion bonding process for the manufacture of aerospace components. It covers batch verification, furnace setup, pre-loading setup of component, process monitoring, loading/unloading of components and final conformance check. The standard also stipulates the application, demonstration and practising skills to monitor and...
This Competency Standard stipulates the skills and knowledge required in performing non-destructive testing for the manufacturing of aerospace components. It covers non-destructive testing using ultrasonic, dye penetrant and X-ray methods. This standard also states the opportunity for application, demonstration and practising the skills to perform Ultrasonic and Dye penetrant test.
Audit/Risk Management Workplace Safety and Health
The Risk Management Course (equivalent to bizSAFE Level 2) is designed for participants to understand the fundamentals of hazard identification, risk assessment and managing risks at the workplace by applying risk management principles.Participants will learn how to form a Risk Management (RM) team, the roles and responsibilities of line functions in Risk Management, hazard identification methods,...
Provider: LEARNERS HUB PTE. LTD.
Customer Service Education and Training
Start building good relationships with your customers today! Pick up practical skills and knowledge to instill confidence in your clients and learn how to better establish relationships through customer loyalty programs. Program Highlights:Learn the importance of product knowledge and understanding customer profile- Learn the importance of product knowledge and understanding customer profileK...
Provider: LOYAL RELIANCE PTE. LTD.
Leadership and People Management
In today’s environment fraught with uncertainty that tests our business’ resilience, organizations require strong leaders to weather the storm. Leaders when provided with the right competencies and skills can create high performance teams, passionate individuals and achieve stellar business results.Leaders need more than good ideas about management behavior, they need ...
Provider: ODE Consulting
Learning Outcomes:At the end of the course, learners certified competent will be able to:Communicate with individuals and people from diverse groupsCommunicate to build effective working relationshipApply workplace negotiation and conflict resolution skillsCourse Outline:Course IntroductionAn Overview of Transactional AnalysisLife Scripts – Understanding temperament, character and personalityLif...
Provider: BERNE TA CENTER PTE. LTD.
Accounting Banking & Finance
IntroductionThe London Chamber of Commerce and Industry LCCI International Qualifications are awarded by Pearson Education Ltd. An accredited Awarding Body providing vocational and professional qualification around the world. Pearson is accredited by the UK qualifications regulator, the Office of Qualifications and Examinations Regulation (Ofqual), and many regulatory bodies and Ministries of Educ...
Provider: BMC INTERNATIONAL COLLEGE PTE. LTD.
Administration Personal Development
Why is it important to manage your time and stress effectively?You play many roles in today's workplace - fulfill your job responsibilities, support the manager and team, and maintain working relationships.Managing time effectively to fit in all these roles can be a challenge to you. On top of that, you have to maintain the right attitude and poise while facing these challenges.Very often, poor ti...
Provider: BEYONDWORDS TRAINING PTE. LTD.
Why is it important to handle workplace anger and conflict effectively?The workplace can provoke anger and conflict, as you work with people with different values, beliefs, objectives, priorities and behaviours.Anger, whether it is your own or someone else's, can work for or against you. You need to know when anger can be beneficial, and when it starts to become unhealthy and destructive.Conflict,...
Personal Services
Treatments for the purposes of shampooing and conditioning the hair and scalp, colouring and lighten hair, perming and neutralise hair and cutting women’s hair.The main aim of the ITEC Level 2 Diploma in Hairdressing is to enable candidates to gain the necessary practical and theoretical skills in order to provide Hairdressing services.Course ObjectivesThe ITEC Level 2 Diploma in Hairdressing co...
Provider: MIRROR D' INTERNATIONAL COLLEGE PTE. LTD.
Business Management
The American Production and Inventory Control Society (APICS) define a business process as: “A set of logically related tasks or activities performed to achieve a defined business outcome”.Every business has unique processes, needs and as the business grows, these business processes must evolve with the demands of the new business environment. Many existing processes have been designed within ...
Provider: Management Development Institute of Singapore (MDIS)