Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Customer Service
“Alone we can do so little; together we can do so much.”- Helen KellerHow could we build customer-focused teams where team members understand and believe that thinking, planning, decisions and actions are better done co-operatively and for the benefit the team and their customers?ObjectivesUpon completion of this workshop, participants will be able to;What it takes to build a customer-focused ...
Provider: Management Development Institute of Singapore (MDIS)
Customer expectation has changed over the years. In an age of increasing competiveness customers, are seen to be more demanding, more discerning and at times increasingly fastidious. In today’s environment, meeting the standards in delivering service to the new age customer is never enough.This training programme is aimed to drive service excellence from the top up to the bottom down. Organisati...
personal services
This dynamic interactive workshop will teach you how to maximise your potential and allow you to achieve peak performance in your career. You will also learn the ways to be a solution-focused employee with the potential to get things done one way or another. In this workshop you will discover the nine qualities that you can embrace and be more proactive in both your professional and personal ...
Education and Training
What is Initiative? It is doing the right thing without being told. It means doing the right thing to manage your work and your life. When you take initiatives to manage your work, you always go the extra mile and do more than what you are asked to do. You also add value to your work.You also need to take initiatives to manage your life – your time, your stress and changes in your life and work....
Business Management
Successful organisations understand that selling based on price may help to drive sales in the short-term, but can be detrimental to long-term sustainability. Business Value Selling is a highly participative 2-day training course that will equip participants with the tools required to effectively position and sell based on value.Learning Outcomes:Fundamentals: Understand the principles of selling,...
Provider: Marketing Institute of Singapore
Information and Communications
This 2-day Google AdWords Advanced Display course is a comprehensive course covering topics in display and video advertising, and leads to the Display Advanced exam (part of the requirements to obtain the official certification in AdWords).The Advanced Display course covers the strategies and tactics for display ads on Google Display Network (GDN), YouTube and mobile devices. At the end of this co...
Personal Development
At every wedding occasion, the bridal car plays an important transport role for the wedding couple. With some creativity and imagination, the designer can come up with many bold, unique ideas to make the blissful occasion even more memorable .This course aims to provide a basic platform for any wedding floral designer to learn and subsequently build on these basic to develop their personal creativ...
Provider: NOBLEMAN INSTITUTE OF FLORAL DESIGN PTE. LTD.
Floral Collagen Art is an artistic combination of natural material into two dimensional piece of art. You will learn how to select and treat the natural materials. Drawing, pasting, cutting, painting, coloring are some of the process you will experience in the classWhat you are going to learn:The technique of Floral Collagen ArtHow to choose colorCutting, painting, drying and drawingChoice of...
If your staff are having conversations with customers that turn off the customers with the way they express, this programme is for them!The Customer Friendly Language Programme is designed to provide participants with the skills set to engage customers even in the most awkward situation. Participants will gain confidence in handling difficult conversations with customers, and how to make the most ...
Provider: NEXT U PTE. LTD.
The course specifies the competencies required of an individual to develop a competency-based assessment. Primarily, people who require such competencies are those who would be involved in developing a competency-based assessment plan to gauge a worker’s job/task competency level against a set of prescribed standard. In relation to the Advanced Certificate in Training and Assessment (ACTA), this...
Healthcare,Others
Gain a head start on how dental specialists improve patients' lives in a major specialty institution and participate in a culture of inquiry in a local environment.This programme offers you opportunities to:Observe alongside Dental Officers or Specialists at diagnostic clinics to learn how theory is applied to practical use in a wide variety of real patient casesObserve surgical procedures at the ...
Provider: NATIONAL DENTAL CENTRE OF SINGAPORE PTE. LTD.
This course describes how to design and monitor high performance, highly available data solutions with SQL Server 2012/2014. This course focuses on creating plans and designs for database structure, storage, objects, and servers. Students will have the opportunity to practices hands-on skills and design tasks in a virtual lab environment and will learn about topics such as data compression, high a...
Provider: NETASSIST SERVICES PTE LTD
This three day course is designed for IT Professionals who want to upgrade their technical skills from Windows 7 to Windows 8. The course focuses on the new features and functionality in Windows 8 and related tools and cloud services that pertain to:•Installation and activation•Upgrades and migration•Local and remote administration including Group Policy, Windows Intune and Windows PowerShel...
Language Skills
About the course:This qualification is intended for candidates who have achieved a fundamental understanding of English in a business context and who have the ability to use the language in a practical way at a very basic level. The qualification consists of a mandatory reading and writing exam and optional speaking and listening examsCourse Duration36 Hours (12 lessons x 3 Hours)...
Provider: ABSOLUTE KINETICS CONSULTANCY PTE LTD
Workplace Safety and Health
About the course:By the end of the course, participants would be able to recognize common safety and health and hazards and take the necessary preventive measures to avoid injuries and diseases while working in tunnels.Legal Requirement:All workers must undergo a Safety Orientation Course (Tunneling) before they are allowed to work in tunnels.Entry Requirements:Participants must have attended and ...
Course Outline:This module enables candidates to use project management software to prepare project plans and monitor projects, including planning and managing time, costs, tasks, and resources.On completion of this module the candidate will be able to:•Understand the key concepts relating to managing projects•Use a project management application to create a new project and maintain an existin...
Human Resource Management
This unit addresses the skills and knowledge to develop an employer brand that clearly communicates an organisation’s identity and its differentiating Employee Value Proposition. This includes leading studies around employer branding, setting differentiators in employer branding, developing the Employee Value Proposition, communicating the employer brand consistently, and reviewing the effective...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Others
COURSE DESCRIPTIONLearn the necessary knowledge, skills and abilities to perform security screening duties using X-Ray machines at various locations and events. Participants will be trained to identify and handle threats encountered. They will also learn how to identify and interpret threatening and non-threatening images in a realistic training environment.This course provides practice in both th...
Provider: AETOS TRAINING ACADEMY PTE. LTD.
Personal Development,Productivity & Innovation
Course DescriptionThere are only 24 hours in a day.Do you sometimes wish you could create more hours in the day to accomplish your business and personal tasks? While it’s hard to make more time, there is a better way to manage our workday by being more effective. This program provides powerful tools you can use to prioritize activities, fight procrastination, and develop a time management system...
Provider: Apcot International Pte Ltd
Who should attend?The course would be appropriate for individuals assigned as Rigger and Signalman in the workplace.Entry Requirements:Must be over 18 years of age.Assumed Skills and Knowledge:Workplace literacy and numeracy level 2 or equivalent.At least 6 months relevant industrial experience.NOTE: Trainees are required to wear their safety boots for the practical Training and Test.Trainee...
Provider: ASIA SAFETY CONSULTANTS PTE. LTD.