Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Education and Training
To equip participants with the fundamentals in English grammar to enable them to speak more fluently and write with greater accuracy. Offered from Levels 1 to 10, each level of the course is pitched at varying levels of complexity to suit the needs of course participants. The explanations and practice will guide participants on the essential features and structures of basi...
Provider: Institute of Technical Education
This module specifies the competencies that a worker needs to project professional image when interacting with customers. This covers the competencies to manage personal image through grooming and hygiene and how to conduct oneself appropriately through business etiquette.Programme OutlineMaintain Personal GroomingMaintain Personal Hygiene• Personal Grooming and Presentation• Looking Good• U...
Provider: LIGHTHOUSE GLOBAL TRAINING AND CONSULTANCY PTE. LTD.
Finance management
This Course provides candidates with a rigorous programme to be equipped with the knowledge and skills required to pass Foundations in Financial Management for the purpose of attaining the said qualification, which is globally recognized and relevant.Entry RequirementsMinimum 16 years oldIELTS 5.5 or a pass in GCE ‘O’ level English or its equivalentPreferably GCE ‘O’ level or equivalent&nb...
Provider: LEARNINGHUB GLOBAL INSTITUTE PTE. LTD.
Leadership and People Management
Continuous self-development is paramount for leaders as it ensures that they have the necessary skills to align and better develop superior teams.Program Highlights:Reduce communication breakdown amongst team membersRemoval of communication barriersCommunication Techniques and StylesImprove personal and team decision making processes to reduce errorSMART ObjectivesAnalytical methods to influence s...
Provider: LOYAL RELIANCE PTE. LTD.
This module aims to impart the necessary skills and knowledge for supervisors to plan and implement work improvement initiatives in the workplace and harness the benefits and productivity gains from the improved and more efficient work processes.Programme OutlineWhat is Supervise Work Improvement Processes?Plan work improvement activities• Goals and Objectives• Measuring objectives – SMART o...
Administration
What are the main problems with using Singlish at the workplace?Although Singlish can be fun and bonding, it presents its own set of problems. The user of Singlish may be perceived as unprofessional or incompetent. This may not be an accurate assessment, but people do judge us by the way we use English at the workplace.What do you gain from this two-day workshop?This workshop highlights the argume...
Provider: BEYONDWORDS TRAINING PTE. LTD.
Customer Service
Why is it important to manage emotions in customer service?Customer care is a delicate issue, and it is also an issue many customer care personnel must deal with under extremely trying circumstances and tight time frames.On the one hand, company policies must be adhered to, and on the other hand, customers demand service and information. As a customer care personnel, you will often find yourself c...
Accounting Banking & Finance
IntroductionThe London Chamber of Commerce and Industry LCCI International Qualifications are awarded by Pearson Education Ltd. An accredited Awarding Body providing vocational and professional qualification around the world. Pearson is accredited by the UK qualifications regulator, the Office of Qualifications and Examinations Regulation (Ofqual), and many regulatory bodies and Ministries of Educ...
Provider: BMC INTERNATIONAL COLLEGE PTE. LTD.
Accounting finance management
Bradford ExcellenceFor 50 years Bradford University School of Management has enjoyed an excellent reputation for the quality of its teaching. The School is consistently ranked amongst the top global business schools.Triple Crowned University (AACSB, AMBA, EQUIS). Amongst the top 1% in the world.Bradford School of Management is ranked 13th in the UK (Financial Times 2013)BSc (Hons) in A...
Provider: Management Development Institute of Singapore (MDIS)
Risk Management
The workshop is a foundation level risk management course which provide participants with a practical insight and macro understanding of market risks. And how the movement in market prices of foreign exchange, interest rate, commodity prices etc. affects corporate operations and ultimately, its bottom line profit. It should be especially useful for those in corporate finance, treasury and ris...
Advertising Sales & Marketing
Key account management and the development of key accounts are critical to an organisation’s success or failure. It is the larger order or longer-term contract that can smooth out cash flow and create significant profit potential. Multiple relationship management, networking and strategic planning are all crucial skills to maximise and maintain the potential of key accounts.This workshop provide...
This workshop is intended to help those in support positions to understand their roles and responsibilities in today’s modern office environment.They will learn new strategies in handling workload through enhancing organisational skills and prioritising the workload for positive results.Participants will explore ways to work effectively in a team, enhance critical communication skills, learn new...
In today’s business world, understanding the finance and accounting knowledge is no longer an option for Management and Executives. Indeed, organisation will be able to perform better and achieve superior results if all staff in the organisation is able to apply relevant finance and accounting tools in their jobs and functions.There is a growing trend to work in multi-disciplinary teams where kn...
Advertising Sales & Marketing marketing management
At the core of every business is the need to obtain, grow and retain customers. The marketing function has always been concerned with understanding and delivering value to that effect. Marketers have to constantly reinvent themselves to keep up with new technologies and changing customers’ expectations in the face of increased global competition. The strategic marketing workshop ...
The ability to present information succinctly and in a concise form is instrumental in this current dynamic business world of information. A report is essentially a sales document, if not presented or communicated correctly it can and will lose its intended message, thus possibly hindering or misleading decision-makers.The course is structured such that participants will learn to proofread and vet...
Sales & Marketing
This Diploma in Sales and Marketing Management (DSMM) is a professional marketing programme specially designed for those who wish to upgrade their knowledge and skills in sales and marketing, and to further their career. Previously known as DSM, it is widely recognised in Singapore as the professional sales or marketing manager's passport to a career in sales or marketing for over 20 years.The cha...
Provider: Marketing Institute of Singapore Training Centre
Business Management
The Advanced Diploma in Business Management is a professional business management programme specially designed for those who wish to upgrade their knowledge and skills in a wider context of the business environment and to advance their career goal.Programme ObjectiveThe Advanced Diploma in Business Management programme aims to provide students with a managerial orientation towards business managem...
Legal
Almost daily we make contracts. Ignorance is not a privilege. It is a misfortune. Managers, company directors, executives and businessmen need to clearly understand contract law. Now it is even more important to understand how contracts can be made electronically through the email and the world wide web over the internet. Get a thorough understanding of the principles of contract law through this ...
Provider: Marketing Institute of Singapore
Personal Development
Do you use charts and figures to persuade and communicate effectively? A picture tells a thousand words – effective marketers, managers, leaders and communicators need to make use of charts and figures to convince, persuade and sell more effectively and powerfully. This interactive one-day course will equip you with practical techniques and knowledge on charts and figures to increase the impact ...