Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Food and Beverages
COURSE SYNOPSISThis course covers learning in F&B workplaces for front liners to deliver total customer satisfaction which starts from thepreparation before receiving guests, up to the time guests leave the outlet. If properly executed, it will lead to higherreturn business Interaction with Guests is your moment to exemplify total customer satisfaction.Course outline:• Preparing to interact with...
Provider: ASCENDO CONSULTING PTE. LTD.
COURSE OBJECTIVES• Check set-up of outlet• Replenish service items• Clean and set-up service stations• Set tablesThe course will be conducted in English.ADMISSION CRITERIA• Able to read and write simple English• No other pre-requisitesDURATION• 16 hours (9am to 6 pm over 2 days)ASSESSMENTParticipants will be awarded a Statement of Attainment by WDA upon passing an oral/written examin...
Productivity & Innovation
Course Objectives This intensive one day course outlines the environmental legal requirements and related standards and codes of practice in Singapore. It aims to equip participants with a knowledge and understanding of the legislative framework and current environmental legislation.
Provider: EQS ASIA PTE LTD
Workplace Safety and Health
Course DescriptionApart from the fact that it is a legal requirement under Fire Safety Regulations that fire safety training is to be provided to all employees, it has also been proved time and time again that a well trained workforce not only reduces the risk of fire, but in the event of one, responds quickly and effectively to minimise the damage.What will this course cover?(Theory)Introduction ...
Provider: ADVANCE SAFE CONSULTANTS PTE. LTD.
The CIEH Level 3 Award in Fire Safety Risk Assessment and Control helps candidates consolidate and develop their existing knowledge of workplace fire safety. Candidates gain a thorough understanding of the formal fire risk assessment process for non-complex, low or normal risk premises that do not contain high risk associated with the work or building features.WHO NEEDS THIS QUALIFICATIONS?This qu...
Provider: KBA TRAINING CENTRE PTE. LTD.
Legal
The participants acquire an introduction to the "EASA Aviation Legislation", the structure of rules, the role of the International Civil Aviation Organisation (ICAO), the European Aviation Safety Agency (EASA) and the national authorities. The course gives an introduction to the Basic Regulation (Commission Regulation (EC) No 216/2008) and provides basic knowledge about the Implementing Rules (Co...
Provider: Lufthansa Technical Training GmbH Singapore Branch
Customer Service
COURSE OBJECTIVES• Maintaining professional appearance and attitude• Providing quality service• Addressing concernsThe course will be conducted in English.ADMISSION CRITERIA• Able to speak, read and write simple English (ESS WPLN Level 4)• No other pre-requisitesDURATION• 16 hours (9am to 6 pm over 2 days)ASSESSMENTParticipants will be awarded a Statement of Attainment by WDA upon pass...
Building and Construction
About the course:At the end of the course, participants should be able to erect and dismantle metal scaffolds in accordance with the legislative guideline and statutory requirement.Entry Requirements:Participants are require to wear their safety boots for the practical sessions.Only the trainees who are obtaining 75% Attendance for theory lessons and 100% Attendance for practical lessons will be a...
Provider: ABSOLUTE KINETICS CONSULTANCY PTE LTD
Information and Communications
COURSE DESCRIPTIONThis unit covers the knowledge and skills in planning and writing a technical report to meet its objectives, audience andcontext. It includes analysing of data and presenting useful information in a concise and coherent manner that leads toconclusions aligned with the report objectives.Key Industries:Chemical, Process, Pharmaceutical, Manufacturing, Healthcare, Marine, Constructi...
The Internal Audit Training course is conducted for management staff and staff who are directly involved in the implementation, maintenance and auditing of a food safety system and/or quality management system. The training program includes an overview and enhanced understanding of the standard requirements of the particular system(s) and will equip participants with the essential and effect...
Provider: A&A CONSULTING AND SERVICES LLP
COURSE OBJECTIVETo provide participants with knowledge on their WSH responsibilities, characteristics and hazards in confined spaces, safety precautions for working in confined spaces and emergency response procedures.FOR WHOMWorkers who are required to enter into or work in confined spaces, and Workers who are required to carry out duties as Confined Space Attendants under the WSH (Confined Space...
Provider: Association of Singapore Marine Industries
This module on Health & Workplace Safety addresses the key skills an employee would need in the critical areas of personal health & hygiene and workplace safety.It also incorporates the company’s own policies and procedures into the learning so that the participant can play an effective contributory role in the company’s health and safety environment.From knowing critical information such as h...
Provider: E-SQUARE COMMUNICATION & MANAGEMENT TRAINING CONSULTANCY
About the course:Signalman Course is aimed at providing participants with the necessary knowledge and skills to ensure a safe and proper slinging and control maneuver for lifting of materials and equipment.Legal Requirement:Any person operating a crane shall not hoist any load unless he has received a clear signal from a signalman No person shall be appointed as a signalman unless he has successfu...
The Client Worksite Representative acts as the 'eyes and ears' of the client with regards to safety, planning, system and procedural assurance, day to day operations, contractual requirements, for what maybe both onshore preparation and offshore operations of a project. This course has been developed to enable delegates to understand their roles and responsibilities as outlined by industry guidanc...
Human Resource Management Employment and Recruitment Workplace Safety and Health
About the course:30 SDU points applicableSDF and Absentee payroll is available.Please be informed that full course fee is payable to service provider and applicants are required to apply and claim SDF directly from WDA.We will issue invoice for full course fee.Please refer to below website for information on funding amount and more.http://www.skillsconnect.gov.sg/web/guest/homeSDF course code : CR...
Human Resource Management Employment and Recruitment
COURSE DESCRIPTION On completion of this unit, learners will acquire the knowledge and skills to be a RM Team Leader/Risk Management Champion for the organisation by managing the risk management process at workplace. It involves developing a practical risk management implementation plan to identify specific actions to be taken, by whom and time for their completion. It also entails formation of ri...
COURSE OBJECTIVES• Clean, Wipe and Reset Tables• Maintain Floors and Carpets• Monitor Food Service Areas• Perform Closing DutiesThe course will be conducted in English.ADMISSION CRITERIA• Able to speak, read and write simple English (ESS WPLN Level 4)• No other pre-requisitesDURATION• 16 hours (9am to 6 pm over 2 days)ASSESSMENTParticipants will be awarded a Statement of Attainment b...
The purpose of this competency unit is to enable learner to have the knowledge and skills to Comply with workplace safety and health policies and procedures.
Provider: ST ELECTRONICS (E-SERVICES) PTE. LTD.
An introduction for anyone involved in the development, implementation and management of a QMS based on ISO 9001:2008, this training course has been designed to help your organization demonstrate commitment to quality and customer satisfaction, as well as continuously improving your quality management systems (QMS). Its objective is to provide participants with an overview of the purpose and requi...
Provider: SGS INTERNATIONAL CERTIFICATION SERVICES SINGAPORE PTE LTD