Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Personal Development
This “Develop Personal Effectiveness at Operations Level” module aims to prepare learners will be able to apply knowledge and life skills such as establishing personal goals and relating them to team goals, managing time effectively, maintain work-life balance, managing stress as well as personal finances, to be effective at the workplace.COURSE OUTLINE1. Personal and Team GoalsTypes of motiva...
Leadership and People Management
We are in the business of building relationships! People are not necessarily difficult to deal with. They only seem difficult because we lack the skills of an appropriate communication style. It is imperative that we are equipped with the essential skills to handle different groups of people at the workplace. You will learn the appropriate communication styles that will help avoid ineffective...
This challenge in this present world is best captured with the acronyms VUCAD, representing Volatility, Uncertainty, Complexity, Ambiguity and Deception. Our success in this VUCAD world depends on whether we can cope with such changes. The western linear mindset tells us to try to predict better on one hand and to stay agile and flexible on the other. A better way is found in the ancient Chinese C...
The Kirkpatrick Model comprises the foremost evaluation methodology in the world. In this program, you will learn directly from the Kirkpatricks the true and correct methodology and apply it to an actual program to maximize business results. This course is limited to 30 or fewer participants to ensure you receive personalized attention and the opportunity to participate.During this progr...
Globalization has resulted in changes about not just where but also how we conduct our business activities. Fast pace, complexity, interconnectedness, interdependence, more diversity, more uncertainty and less clarity are today's reality.This 2-days workshop is an introductory program that is designed around the Global Competency Model which was developed based on research and decades of internati...
Innovation Management,marketing management
This 21st century globally connected world of diversities driven by technology provide great opportunities for innovations and yet at the same time obsolete many existing products, business rules and best practices. Our common understanding about innovation does not lead us to breakthrough success in this new world. Innovation is more than just new products or even new services. It is not about ju...
Building on Strengths and Empowering People for SuccessA positive revolution is quietly spreading through the world of organizational and personal change. Across the globe coaches, leaders, managers and consultants are discovering the positive power of the Solution Focused Approach.Applying a strengths-based perspective using "The Solution Focused" approach offers a powerful yet subtle way to posi...
“All conflict is about difference; whether the difference is race religion, or nationality…” -- John HumeThe main reason we need to have diversity departments, programs and trainings is that we often find it difficult to deal with differences. While diversity enriches our lives in many ways, it also makes interactions more complex and at times rather challenging. We live in a globalized worl...
Workplace Safety and Health,Risk Management
On completion of this unit, learners will acquire the knowledge and skills to be a WSHMS program lead for the organization in preparing a WSHMS implementation plan to meet the requirements of SS506 and risk management code of practice and for recognition of bizSAFE level 4 by Workplace Safety and Health Council. It entails reviewing the current WSH policy, risk management plan, and WSH programmes....
This 21st century is characterized by change of great magnitude, speed, frequency and of diversities and complexities. In this two-day workshop, you will learn the answers to handle such big changes from Ancient Chinese Classics and Philosophies. The rapid rise and success of Chinese Corporations have, to a great extend, due to the long term influence of the Chinese Philosophies and their val...
Illuminating Strengths and Propelling Change through Solution FocusedThe world has changed. Approaches to leadership that served well in the past do not address the challenges of the 21st century. We have crossed a threshold to a new era: one that demands a radical shift in leadership strategies and practices. To meet this challenge, leadership now must respond to new trends currently defining the...
Emotional resilience refers to one’s ability to adapt to stressful situations or crises. Emotionally resilient executives are better equipped to cope and adapt to adversity without lasting difficulties. Yes, Emotional Resilient can be trained, it is a subject of interest for many organizational psychologists who identified that this is one of the most critical skills set successful managers and ...
The advancement of technology has connected the world of diversities across social strata, races, ages, cultures and nations creating a new world characterized by the acronym VUCAD representing Volatility, Uncertainty, Complexity, Ambiguity and Deception. How can we cope in such a world? To find the answers, the speaker has studied into the ancient wisdom of the Chinese and fused it with the ...
A Lumina Spark Workshop is a highly interactive and interesting experience in which learners explore who they are using the highly individualised Portrait. A one-day Lumina Spark Workshop would be conducted following the completion of the online assessment. The questionnaire takes about 20 minutes to complete, and each participant receives a detailed individualised Portrait during the Worksho...