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WSQ Establish Relationships for Customer Confidence
This unit covers knowledge and application skills to build customer confidence in the organisation and to develop customer relationships that build customer loyalty. It also involves the know-how of handling service opportunities and escalated service challenges....
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Establish Relationships for Customer Confidence
This module covers knowledge and application skills to build customer confidence in the organization and to develop customer relationships that build customer loyalty. It also involves the know-how of handling service opportunities and escalated service challenges. ...
Provider: EAGLE INFOTECH CONSULTANTS PTE LTD
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WSQ Establish Relationships for Customer Confidence
Customer confidence stems from every relationship with the service provider. This aims to equip individuals in a supervisory role to develop knowledge in the organisation's products and service offerings that will enable them to build rapport with customers...
Provider: NEXT U PTE. LTD.
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WSQ Establish Relationships for Customer Confidence powered by Disney Institute
This unit covers knowledge and application skills to build customer confidence in the organisation and to develop customer relationships that build customer loyalty. It also involves the know-how of handling service opportunities and escalated service challenges....
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Extreme Innovator
Positioned at the interface between provider and user, service delivery teams play a critical role in informing and delivering service innovation: They are the principal means through which an organisation can learn what users think, how needs are changing, and what can be done better They are ultimately responsible for how the service is delivered, ensuring opportunities...
Provider: Institute of Systems Science, NUS
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WSQ FOOD HYGIENE - Follow Food and Beverage Safety and Hygiene Policies and Procedures
Provider: ASCENDO CONSULTING PTE. LTD.
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WSQ Facilitate Effective Communication and Engagement at the Workplace
Information and Communications
At the end of the programme, participants will be able to: Facilitate work team activities and improve team performance by promoting ownership and commitment among team members to work goals and targets set, Maintaining positive relationships among team members with diverse backgrounds and Providing support and opportunities for individual and team contributions. ...
Provider: EAGLE INFOTECH CONSULTANTS PTE LTD
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WSQ Facilitate Effective Work Teams
At the end of the programme, participants will be able to: Facilitate work team activities and improve team performance by promoting ownership and commitment among team members to work goals and targets set, Maintaining positive relationships among team members with diverse backgrounds and Providing support and opportunities for individual and team contributions. ...
Provider: EAGLE INFOTECH CONSULTANTS PTE LTD
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WSQ Follow Food and Beverage Hygiene and Safety Policies and Procedures
Programme Outline
- Practise good personal hygiene
- Use safe ingredients
- Handle food safely
- Store food safely
- Provider: SHATEC INSTITUTES PTE. LTD.
- Practise good personal hygiene
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WSQ Follow Good Food Labelling Practices
This course provides the knowledge on the general labelling requirements in all pre-packaged food products for sale in Singapore. The knowledge and skills acquired from this course will serve as a basis for the effective development of food labelling to ensure fair competition and that the agreed minimum information is provided...
Provider: Singapore Polytechnic
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WSQ Follow Good Manufacturing Practices.
Process and Product Engineering
To obtain basic knowledge and skills to follow standard operating procedures and contamination control procedure, report and record abnormalities when carrying our their tasks in manufacturing environment or process industry....
Provider: Singapore Polytechnic
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WSQ Food Handler Programme (With 4 SOAs)
The WSQ Food Handlers Programme is an 8 days course that prepares candidates for jobs in the kitchen/food stall operations. During this course participants will learn about the basic culinary skills, interact with guests, maintain displays and follow a safe and hygienic working practice in a food preparation environment...
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WSQ Foster Initiative and Enterprise in Teams
At the end of the programme, participants will be able to: Identify areas for continuous improvement and apply strategies to facilitate, motivate and sustain initiative and innovation in the team while also being able to identify, evaluate and measure risks associated with innovation and taking initiative at a team level. ...
Provider: EAGLE INFOTECH CONSULTANTS PTE LTD
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WSQ Foster Service Innovation
This unit covers knowledge and application skills in promoting the service innovation culture in the organisation. It involves leading a team to generate service innovation ideas, facilitating its implementation and evaluating the success of implemented service innovation ideas....
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Foster Service Innovation
This programme will equip learners with the knowledge to be a promoter of service innovation culture and develop skills to lead and facilitate service innovation efforts within their organisations. They will learn to prepare and lead their team to participate in service innovation processes and evaluate the success of the implemented service innovation ideas and facilitate these...
Provider: NEXT U PTE. LTD.
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WSQ Foster Service Innovation powered by Disney Institute
This unit covers knowledge and application skills in promoting the service innovation culture in the organisation. It involves leading a team to generate service innovation ideas, facilitating its implementation and evaluating the success of implemented service innovation ideas....
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Foster Team Adaptability
At the end of the programme, participants will be able to: Analyse employability issues in the global context, promote personal and professional growth in a team and use strategies to adapt team members to the changing conditions and diversity at the workplace for greater productivity and effectiveness...
Provider: EAGLE INFOTECH CONSULTANTS PTE LTD
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WSQ Fundamentals of Broadcast Journalism
Broadcasting Publishing and Media
This course provides a basic/complete foundation in the subject area for those wishing to pursue a career in broadcast journalism....
Provider: SINGAPORE MEDIA ACADEMY PRIVATE LIMITED
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WSQ Fundamentals of Broadcast Journalism (Chinese)
Broadcasting Publishing and Media
This course provides a basic/complete foundation in the subject area for those wishing to pursue a career in broadcast journalism....
Provider: SINGAPORE MEDIA ACADEMY PRIVATE LIMITED
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WSQ Generate Effective Technical Report Writing
Process and Product Engineering
Provider: ASIA EDGE PTE. LTD.
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WSQ Generic Manufacturing Skills - Apply 5S Techniques
This course aims to provide people currently working in or wishing to enter the manufacturing industry with the skills and knowledge required to perform their jobs effectively.
This course is developed to enable an individual to acquire the skills and knowledge in practicing 5S techniques...
Provider:
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WSQ Generic Manufacturing Skills - Apply Quality Systems
This course aims to provide people currently working in or wishing to enter the manufacturing industry with the skills and knowledge required to perform their jobs effectively.
This course is developed to enable an individual to acquire the skills and knowledge in practising quality systems in manufacturing at work...
Provider:
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WSQ Generic Manufacturing Skills - Apply Teamwork in the Workplace
This course aims to provide people currently working in or wishing to enter the manufacturing environment with the skills and knowledge required to apply teamwork in their work environment.
This includes participating in team establishment, participating in developing team culture, communicating with team members as well as assisting to improve team performance...
Provider:
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WSQ Generic Manufacturing Skills - Apply WSH Policy
This course aims to provide people currently working in or wishing to enter the manufacturing industry with the skills and knowledge required to perform their jobs effectively.
This course is developed to enable an individual to acquire the skills and knowledge in practising WSH in manufacturing at work...
Provider:
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WSQ Generic Manufacturing Skills - Operate Basic Measuring Devices
This course aims to provide people currently working in or wishing to enter the manufacturing industry with the skills and knowledge required to perform their jobs effectively.
This course is developed to enable an individual to acquire the skills and knowledge in using measuring devices in manufacturing at work...
Provider:
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WSQ Generic Manufacturing Skills - Operate Electrical Measuring Devices
This course aims to equip participants with the knowledge and skills of handling the electrical measurement devices for different types operation in performing the tasks. Individuals and their organizations will be able to benefits from the good practices and the required standards learned in this module.
COURSE OUTLINE
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WSQ Generic Manufacturing Skills - Use Basic Hand Tools and Equipment
This course aims to equip participants with the knowledge and skills of handling the basic hand tools and equipment for different types operation in performing the tasks.
Individuals and their organizations will be able to benefits from the good practices and the required standards learned in this module...
Provider:
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WSQ Generic Manufacturing Skills - Use Hand Tools
This course aims to provide people currently working in or wishing to enter the manufacturing industry with the skills and knowledge required to perform their jobs effectively.
This course is developed to enable an individual to acquire the skills and knowledge in using hand tools in manufacturing at work...
Provider:
