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Deliver Service Excellence
1. Apply Organisational Service Values and Systems 2. Contribute to Service Team Effectiveness 3. Follow-up post sales/service support 4 . Utilise and update a customer database...
Provider: KAPLAN PROFESSIONAL
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Deliver Service Excellence
This WSQ Service Excellence module aims to impart knowledge and skills to enable employees to apply organisational service values and systems to provide excellent customer service, give follow-up post / sales service support as well as to utilise and update a customer database when working individually and in service teams...
Provider: LIGHTHOUSE GLOBAL TRAINING AND CONSULTANCY PTE. LTD.
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Deliver Service Excellence (QAC)
Provide service standards that exceed customer expectations! Gain the competitive edge by moving from “service quality” to “service excellence”. Instil a business culture geared towards service excellence to drive your business bottom line. Upgrade the service levels of your organisation to international standards....
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Deliver Service Excellence (SC/SAP)
no record...
Provider: SGP INTERNATIONAL MANAGEMENT ACADEMY (S) PTE. LTD.
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Deliver Tours
See Attached...
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Deliver Tours
This is an Operations level core unit of 4 credits. On completion of this unit, the learner will have knowledge and application skills in delivering tours and be able to apply them to the workplace....
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Deliver Tours (20+2)
This is an Operations level core unit of 4 credits. On completion of this unit, the learner will have knowledge and application skills in delivering tours and be able to apply them to the workplace....
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Delivering Microsoft Dynamics Solutions With Sure Step
Information and Communications
The two day course is an advanced training workshop that focuses on the Project Management area of Microsoft Dynamics Sure Step. Students assume the role of a Project Manager as they complete a case study involving the implementation of one of the Microsoft Dynamics products at Tailspin Toys, a fictitious customer account...
Provider: NETASSIST SERVICES PTE LTD
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Delivering Powerful and Persuasive Presentations
Information and Communications
Provider: Service Quality Centre
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Demolition Course for Renovation Contractors
Renovation works that involve demolition are considered hazardous operations. They require the knowledge and skills to read and understand floor layouts, elevations, sectional plans as well as details of the proposed demolition works. Careful planning is required for carrying out these demolition works so as to ensure that none of the load bearing structures are damaged during the ...
Provider: Building and Construction Authority
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Demolition Safety Course
COURSE OBJECTIVE This course aims to provide trainees with knowledge on commonly used methods and techniques of controlled demolition for both conventional and special structure with emphasis on safety planning and procedure. ...
Provider: Building and Construction Authority
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Demonstrate Basic Dry Heat Cooking Methods
On completion of this unit, the learner will have knowledge and application skills in demonstrate basic moist heat cooking methods and be able to apply them to the workplace....
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Demonstrate Basic Dry Heat Cooking Methods
On completion of this program, trainees will have the knowledge and skills to demonstrate basic dry heat cooking methods at their work place. These methods are commonly used in food stall operation....
Provider: PROJECT DIGNITY PTE. LTD.
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Demonstrate Basic Moist Heat Cooking Methods
On completion of this unit, the learner will have knowledge and application skills in demonstrate basic moist heat cooking methods and be able to apply them to the workplace...
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Demonstrate Basic Moist Heat Cooking Methods
On completion of this program, trainees will have the knowledge and skills to demonstrate basic moist heat cooking methods at their work place....
Provider: PROJECT DIGNITY PTE. LTD.
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Demonstrate First Aid / CPR Skills 1
Demonstrate First Aid / CPR Skills...
Provider: Centre For Urban Greenery And Ecology
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Demonstrate First Aid/ Cardiopulmonary Resuscitation (CPR) Skills
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Provider: CSM ACADEMY INTERNATIONAL PTE. LTD.
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Demonstrate First Aid/Cardiopulmonary Resuscitation (CPR) Skills
The WSQ Demonstrate First Aid/CPR Skills Course comprises of an in-depth approach to performing critical emergency interventions while equipping participants with the practical and theoretical skills to perform effective CPR on victims. This is a competency-based training course specifically designed to prepare trainees in several industries like tourism and social services...
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Demonstrate Initiative & Enterprising Behaviors (Contextualised)
The learner will be able to demonstrate innovation and initiative to initiate and sustain continuous improvement at the workplace while identifying, evaluating and managing risks asscoiated with innovating and taking initiative at an individual level....
Provider: TRAINING VISION INSTITUTE PTE. LTD.
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Demonstrate Initiative & Enterprising Behaviors (In-companycontextualisation)
Upon completion of this module, participants will be able to demonstrate innovation and initiative to initiate and sustain continuous improvement at the workplace while identifying, evaluating and managing risks associated with innovating and taking initiative at an individual level....
Provider: SSA CONSULTING GROUP PTE. LTD.
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Demonstrate Initiative & Enterprising Behaviours
Upon completion of this module, participants will be able to demonstrate innovation and initiative to initiate and sustain continuous improvement at the workplace while identifying, evaluating and managing risks associated with innovating and taking initiative at an individual level....
Provider: SSA CONSULTING GROUP PTE. LTD.
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Demonstrate Initiative & Enterprising Behaviours - Operation Level
This module focuses on the development of critical skills such as resourcefulness, adaptability and flexibility, all of which are needed for any company to have innovative results. The two terms ’initiative’ and ’enterprise’ suggest the focus of the module. ‘Initiative’ calls for employees to take responsibility to surface ideas and improvements...
Provider: E-SQUARE COMMUNICATION & MANAGEMENT TRAINING CONSULTANCY
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Demonstrate Initiative and Enterprising Behaviours
On completion of this unit, the learner will be able to demonstrate innovation and initiative to initiate and sustain continuous improvement at the workplace while identifying, evaluating and managing risks associated with innovating and taking initiative at an individual level....
Provider: TRAINING VISION INSTITUTE PTE. LTD.
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Demonstrate Initiative and Enterprising Behaviours
On completion of this unit, you will be able to demonstrate innovation and initiative to initiate and sustain continuous improvement at the workplace while identifying, evaluating and managing risks associated with innovating and taking initiative at an individual level....
Provider: Service Quality Centre
