Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Domestic Cleaning
Provider: FOCUS LEARNING CENTRE PTE. LTD.
Provider: FOCUS TRAINING PTE. LTD.
Human Resource Management Employment and Recruitment
Provider: FOREST JOYS PTE. LTD.
Course Content Review WSH policy and risk management plan for deficiencies against the requirements of SS506 and risk management code of practice Apply hazard identification and risk assessment methodology to determine the controls necessary in reducing risks at source in accordance with requirements of SS506 and risk management code of practice Set WSH objectives and determine specific program(...
Provider: GREENSAFE INTERNATIONAL PTE. LTD.
Customer Service
This Competency Unit applies to the knowledge and skills required to support clients to meet their physical, emotional, psycho-social, cognitive and spiritual needs.
Provider: HMI INSTITUTE OF HEALTH SCIENCES PTE. LTD.
This unit addresses the skills and knowledge to develop and implement plans for employee communication. It includes identifying communication objectives, developing an employee communications plan, overseeing the development and execution of the plan, and evaluating the effectiveness of the communication plan. 1. Identify communication objectives that are aligned to organisation’s objective...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
This unit addresses the skills and knowledge to enable and empower managers and other nonhuman resource (HR) staff to provide HR services. It includes selecting appropriate training modes for and providing ongoing support to non-HR staff to perform and deliver HR services, in addition to evaluating the effectiveness of HR services to identify areas of improvement. 1. Select appropriate traini...
This unit addresses the skills and knowledge required to manage and analyse human resource (HR) information to support organisational strategic planning. It covers identifying relevant metrics, establishing systems and processes for analytics, developing policies and guidelines and performing statistical analysis for management insights. 1. Identify relevant metrics to measure the impact of HR st...
Leadership and People Management
Provider: IMPACT MANAGEMENT SEMINARS PTE LTD
Provider: IMPRESS TRAINING PTE. LTD.
Education and Training
design a learning experience
Provider: Institute for Adult Learning (IAL)
Facilitated Learning A specialisation that will certify your ability in delivering competency-based training programmes in a classroom-training environment and assessing a trainee¿s competency levels.
This unit helps you understand adult learners and their characteristics. It presents a range of key learning theories to help you explore your philosophical orientation towards learning and teaching. The process is further supported by a discussion of related issues including motivation, retention and learning styles.
This module introduces participants to the practice of reflection as a means of enhancing their expertise. The tools introduced include Reflective Journaling, Critical Friendships and Communities of Practice. The skills developed here will be used throughout the course.
You will learn in detail how to design and develop curriculum for adult learning. The focus of this module is to equip the participant with specialised skills on designing different types of curriculum besides being able to critique and evaluate training courseware.
You will learn how to plan, facilitate and evaluate activity-based learning. Central to the training will be to understand the process of planning and facilitating activity-based strategies including problem-based learning, case studies, role plays, games and simulations.
Chinese version - This unit provides a firm foundation for the rest of the programme. It builds up your knowledge of the Singapore Workforce Skills Qualifications (WSQ) system, a national platform for continuing education and training in Singapore. It specifies the competencies required of an individual to interpret the WSQ framework as well as the national competency standards. It enables you to ...
training and assessment