Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
This unit addresses the skills and knowledge required to implement manpower planning processes within organisations. It covers the development, support and monitoring of manpower planning processes.1. Develop processes for implementing manpower planning strategy2. Align manpower planning activities with people management/human capital programmes3. Monitor and review manpower planning processes Lea...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
This unit addresses the skills and knowledge required to identify talent requirements and work with managers and employees to facilitate their progression to more senior positions. It covers the use of talent management tools and practices and the monitoring of talent management processes.1. Identify talent gaps within the organisation2. Facilitate the use of talent management tools and processes3...
This unit addresses the knowledge and application skills required to translate global and/or regional human resource (HR) strategies, policies, and processes into a local context. It covers engaging with various HR leaders, collaborating with and engaging key stakeholders across various locations, developing local HR strategies, policies and processes which align with wider organisational objectiv...
This unit addresses the skills and knowledge required to manage payroll activities within an organisation. It covers determining the requirements of payroll systems, establishing policies and procedures to support payroll systems and supervising payroll activities.1. Determine organisational payroll management requirements2. Establish policies and procedures for payroll management3. Supervise payr...
This unit addresses the skills and knowledge required to operate an organisation’s people management/human capital information systems. It covers receiving and entering data, generating reports and reporting on issues.1. Input data into people management/human capital information systems2. Produce reports from people management/human capital information systems3. Report on systems issues t...
This unit addresses the skills and knowledge required to process payroll. It covers collating data, as well as calculating and preparing payments.1. Collate payroll data2. Calculate payroll 3. Process payroll paymentsLearning Outcomes1. Collate payroll dataObtain relevant information to perform payroll calculationCheck payments and deductions to ensure accuracy and completenessEnter informati...
Conflicts may arise in the workplace from time to time and it is important for the management and employees to address conflicts, resolve disputes and restore peace and productivity in the workplace.1. Analyse labour policies2. Apply to the organisation's grievances procedure3. Learn appropriate communication techniques to establish positive outcomesLearning Outcomes1. Prepare to Address Grie...
This unit addresses the skills and knowledge required to provide support to organisational events. It covers the planning, implementation and closeout of a range of events and activities.1. Participate in event planning and set up2. Conduct promotional activities3. Follow up with post event activitiesLearning Outcomes1. Participate in event planning and setupIdentify costs and resource requirement...
Human Resource Management
This unit addresses the skills and knowledge required to work with organisation members to create and review job profiles as part of manpower planning activities. It covers models, methods and the link between job design and manpower planning activities.1. Create job descriptions2. Review job design processesLearning Outcomes1. Create job descriptionsConsult stakeholders to clarify manpower planni...