Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Education and Training Personal Development
Contemporary research and experience tell us that senior leadership increasingly recognise the need for improved communication and coaching in their leadership rungs.This is due to either the lack of requisite skills to coach effectively or the perception by employees of their supervisory staff as being overly controlling. The Performance Coaching Workshop addresses this by equipping leaders with ...
Provider: Management Development Institute of Singapore (MDIS)
Information and Communications
Excel has become very much more than just a simple spreadsheet. Although its roots are still in number management, today Excel’s uses cover a wide gamut from simple data entry to complicated financial models and analysis.ObjectivesUpon completion of this workshop, participants will be able to;This course adds on to the participants’ knowledge of Microsoft Excel.Formulae form an integral part o...
Sales & Marketing
This Diploma in Sales and Marketing Management (DSMM) is a professional marketing programme specially designed for those who wish to upgrade their knowledge and skills in sales and marketing, and to further their career. Previously known as DSM, it is widely recognised in Singapore as the professional sales or marketing manager's passport to a career in sales or marketing for over 20 years.The cha...
Provider: Marketing Institute of Singapore Training Centre
Business Management
The Advanced Diploma in Business Management is a professional business management programme specially designed for those who wish to upgrade their knowledge and skills in a wider context of the business environment and to advance their career goal.Programme ObjectiveThe Advanced Diploma in Business Management programme aims to provide students with a managerial orientation towards business managem...
PowerPoint is becoming more than just a presentation aide. With audiences demanding more than just pretty visuals to look at, the PowerPoint presentation has become more than just an adjunct to the speaker more often than not it shares centre stage with the speaker.ObjectivesUpon completion of this workshop, participants will be able to;The course aims to take PowerPoint users beyond the basics.Pa...
The corporate world is divided into two eras namely Before PowerPoint (BP) and After PowerPoint (AP). Indeed, it is hard to imagine life in the world of corporate speechmaking today without the visuals supplied by PowerPoint.ObjectivesUpon completion of this workshop, participants will be able to;This course forms an excellent formal introduction to Microsoft PowerPoint.Participants will lea...
Microsoft Word has become the quintessential word processing program now. A foundation stone in the Microsoft Office Suite, Microsoft Word is now the de facto standard in document processing.ObjectivesUpon completion of this workshop, participants will be able to;Participants will learn to use Microsoft Word to create efficient documents and properly formattedParticipants will gain confidence in u...
Legal
Almost daily we make contracts. Ignorance is not a privilege. It is a misfortune. Managers, company directors, executives and businessmen need to clearly understand contract law. Now it is even more important to understand how contracts can be made electronically through the email and the world wide web over the internet. Get a thorough understanding of the principles of contract law through this ...
Provider: Marketing Institute of Singapore
Personal Development
Businesses today are experiencing revolutionary strides which have resulted in new methods of exceeding the expectations of stakeholders. How can we constantly evaluate the transformation and continue to re-engineer the processes to meet these increasing demands?Critical thinking clarifies goals, examines assumptions, discerns hidden values, evaluates evidence, accomplishes actions, and assesses c...
Do you use charts and figures to persuade and communicate effectively? A picture tells a thousand words – effective marketers, managers, leaders and communicators need to make use of charts and figures to convince, persuade and sell more effectively and powerfully. This interactive one-day course will equip you with practical techniques and knowledge on charts and figures to increase the impact ...
Sales & Marketing Customer Service
Many people find it difficult to carry on a business conversation or undertake "small talk", but if you do it right, the payoff can be big. The late Mark McCormack, founder and chairman of International Management Group (now IMG) once said, "All things being equal, people will buy from a friend. All things being not quite so equal, people will still buy from a friend". So the first step to startin...
Business Management Customer Service
Competition is everywhere and companies have spent great efforts in using effective customer acquisition and retention programmes, ranging from loyalty reward to subscription-based membership programmes, for winning customer loyalty and commitment. It is imperative for organisations to continue retaining the most valued customers and acquiring new ones for business sustainability.An effective cust...
Sales & Marketing marketing management
Do you or your team encounter difficulty in getting approval for your marketing campaigns? Has it occurred to you that whilst your idea sells, you may have under-estimated the financial hurdles which are blocking that approval? Or are there frequent instances where your company is unable to grow the business because marketing proposals fail to get endorsement from the finance team? This could be b...
Advertising Sales & Marketing
This course will equip salespeople with the necessary knowledge and competencies to sell effectively in a highly competitive market where products and services are highly commoditised and differentiating them becomes increasingly difficult. Salespeople who especially supply products which are non-strategic to their B2B customers face very tough challenges. Selling features and benefits no longer w...
Successful businesses plan to align meaningful marketing strategies to address to the changing marketing conditions. They adopt appropriate marketing strategies to maximize opportunities and hence increase greater customer value that enhance brand positioning and business sustainability.This workshop uses a practical and team/peer-based approach. Through workplace scenarios, it takes participants ...
Legal Human Resource Management
The law of landlord and tenancy is always changing and evolving. Despite having a tenancy agreements, there are always disputes arising between the parties.During this one day course, participants will be taught the various skills on how tenancy agreement will be secured, inlcuding techniques on how to draft and vet a tenancy agreement. The course will consist of practical discussion, case s...
Workplace Safety and Health
OBJECTIVE This course will enable participants to appreciate the safe work practices and recognise hazards in excavation work.
Provider: Building and Construction Authority
Building and Construction
OBJECTIVE At the end of the course, the participant should be familiar with:- the safety hazards in the construction industry; and the preventive measures for safe work.