Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Provider: FOCUS TRAINING PTE. LTD.
Accounting Banking & Finance
Certificate in Financial Planning Module Synopsis Financial Markets & Services This module provides students with an overview of the role of the financial markets, its players and the instruments on the economy and the status of Singapore as a financial centre. The module will also examine the relationship between the various financial markets and its students with emphasis given to current eve...
Provider: Ngee Ann Polytechnic
Customer Service
Individual will be able to successfully perform the following: 1. Recognise triggers in the service environment that may lead to potential service challenges 2. Use service recovery procedures to respond to service challenges in accordance with organisation guidelines 3. Escalate unresolved service challenges in accordance with the organisation’s guidelines
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Productivity & Innovation
1. Improvement in service level to members/guests 2. Increase in staff’s confidence level when communicating with members/guests 3. Increase in level of communication level between staff, coworkers and management
Food and Beverages
Module Objectives & Content: Upon completion of the module participants will be able to: ? Upon completion of the module participants will be able to: ? Understand the elements required to produce yeast raised pastries, Danish & Croissant. ? List and describe the functionality of ingredients used in making laminated yeast raised pastries. ? Calculate yeast raised pastry recipe using Bakers Perce...
Provider: CEREALTECH SCHOOL OF BAKING TECHNOLOGY PTE. LTD.
Information and Communications
This Microsoft® Word 2013 Core Certification Guide teaches the information worker how to use core skills to work with business documents such as letters, forms, and newsletters. The user will acquire fundamental concepts and skills, building on this foundation as they continue to increase their productivity to apply creative features and enhance various documents. Students who complete this c...
Provider: CHUA CHU KANG COMMUNITY CLUB
Course Objectives (Exam 77-424) This Microsoft® Access 2013 Certification Guide teaches students how to design data tables, select appropriate data types and relate tables logically. Students will create and modify database objects including tables, forms, reports, queries and macros, and will apply intermediate skills to streamline data entry, ensure data integrity, automate tasks and analyze d...
This course aims to equip participants with the basic skills of food preparation in the culinary scene. Participants knowledge would be enhanced with training designed to educate participants on several key areas such as preparing mise-en- place, maintaining food and beverage production environment, F&B safety and hygiene policies and procedures, quality control procedures and ensuring a safe an...
Provider: EDUQUEST INTERNATIONAL INSTITUTE PTE. LTD.
Course Content Upon completion of the modules a competent individual must be able to successfully perform the following: Compulsory Core Units Measure, Monitor and Report WSH Performance (WPCA302C-2) Plan and conduct WSH inspection to determine conformity with acceptable WSH conditions and behaviours in accordance with organisational procedures Report findings on non-conformance WSH conditi...
Provider: GREENSAFE INTERNATIONAL PTE. LTD.
In recent years, there has been an increasing demand for business analytics, and this trend will continue to rise. Predictive analytics is one of the important areas of business analytics, which deals with extracting information from data and using it to predict future trends and behavior patterns. Predictive analytics offers actionable business predictions through mining abundant historical data....
Provider: Institute of Systems Science, NUS
Microsoft® Office Project Professional 2013 has an extensive range of easy to use shortcuts, tips and tricks, that will enable you to use it as a tool that assists in managing your projects effectively and efficiently. In this Microsoft Project 2013 training course, you will create and modify a project plan, and begin to manage variances in a project, bringing the project to a success! PLUS, you ...
Provider: INTELLISOFT SYSTEMS
This workshop is designed to provide a practical HR toolkit for line managers/supervisors who are non-HR practitioners but have the responsibility of managing staff at work. At the end of the workshop, participants would have gained: An understanding of the scope and coverage of various employment legislations that impact on employment matters An understanding of the application of appropriate H...
Provider: KC ACADEMY PTE. LTD.
Business Management
The Diploma in Business Management awarded by Kings International Business School (KIBS) aims to empower participants with sound knowledge and skills in the management of business operations to cope with the ever-changing business environment. This programme will focus and emphasize on administrative excellence in any business organization and is ideal for participants who wish to advance in their...
Provider: KINGS INTERNATIONAL BUSINESS SCHOOL PTE. LTD.
This unit covers knowledge and application skills in the effective management of resources, along with the use of organisational guidelines to manage service operations. It involves recognising resources and implementing service operations to achieve service excellence, resolving performance issues and monitoring feedback from customers. Course Content 1. Recognise resources required for service o...
Provider: MENDAKI SOCIAL ENTERPRISE NETWORK SINGAPORE PTE. LTD.
Workplace Safety and Health
Course participants will acquire knowledge to exercise safe handling of radioactive materials and/or irradiating apparatus when they perform radiation work. Course Synopsis To ensure the safe use of ionizing radiation for employees engaged in performing diagnostic industrial radiography using gamma-ray projectors and/or X-ray machines. This course is designed for those with little or no knowledge...
Provider: National Environment Agency
This course aims to provide participants currently working in or wishing to enter the manufacturing industry with the skills and knowledge required to perform their jobs effectively. This course is developed to enable an individual to acquire the skills and knowledge in practicing 5S techniques. It is a systematic approach that workers can use to make incremental and breakthrough improvements in...
Provider: NEVILLE-CLARKE (SINGAPORE) PTE LIMITED
Certificate in Business Management Module Synopsis Business Communications This module introduces students to the fundamentals of both written and oral business communication skills. It will provide practice in the writing of business e-mails, letters and reports and help students to gain an understanding of the layout, convention and style of these different types of business writing and will ad...
Education and Training
Certificate in Early Years Curriculum (Semester 4) Module Synopsis The Child and the Creative Curriculum This module introduces participants to the expressive arts for young children. These include the visual arts, music and movement and singing. Theories related to creative and aesthetic development will help participants understand the rationale for arts-based integrated approaches to lear...