About this Course

Certificate in Business Management Module Synopsis Business Communications This module introduces students to the fundamentals of both written and oral business communication skills. It will provide practice in the writing of business e-mails, letters and reports and help students to gain an understanding of the layout, convention and style of these different types of business writing and will address common areas of miscommunication. All aspects of preparing and delivering effective business presentations will also be taught. Students will be given ample opportunities to practise presentation skills through role-plays. Business Management This module provides students with an understanding of the basic management principles and practices to enable them to function effectively in an organisation. They will learn the roles and functions of managers, with particular emphasis on the four management functions of planning, organising, leading and controlling. Students will also be taught how organisational performance and the manager’s work are affected by group dynamics, innovation, creativity and changes in the external environment. Human Resource Management In this module, students will develop human resource management skills needed by supervisors and managers to ensure that their organisations attract and retain the optimum number and quality of employees to meet organisational goals. Topics include human resource planning, recruitment, selection, compensation and benefits administration, performance appraisal, career development and training. Students are also introduced to industrial relations and globalisation trends.

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