Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Information and Communications
Participants will experience and learn to: 1. Communicate organisational communication policies and procedures to staff and monitor their compliance 2. Maintain channels of communication to update staff on latest and relevant work-related information according to organisational communication policies and procedures 3. Promote effective communication among staff taking into account diversity issues...
Provider: KAPLAN PROFESSIONAL
Leadership and People Management
Others
Training for Workplace Literacy (Comprehensive)
Participants will experience and learn to: 1. Gather and consolidate data on cash inflow and cash outflow transactions so as to identify the activities that affected cash, and classify them into three major activities: operating, investing and financing activities. 2. Verify and reconcile transactions against financial records to ensure accuracy of the cash flow report. 3. Generate cash flow repor...
Productivity & Innovation
Participants will experience and learn to: 1. Show initiative in identifying opportunities and goals for continuous improvement in workplace performance 2. Discuss with stakeholders on potential areas and/or practices for innovation at the workplace 3. Demonstrate innovative and enterprising behaviours to improve business performance in accordance with regulatory requirements and ethics 4. Review ...
Participants will experience and learn to: 1. Analyse issues that affect the achievement of desired goals and outcomes in the macro context 2. Apply Systems Thinking approaches and processes to identify the root causes of non-achievement of desired goals and outcomes and the homeostasis of the organization 3. Use Systems Thinking tools to formulate possible solutions to resolve issues that affect ...
Participants will experience and learn to: 1. Analyse the types of teams required and their value in achieving organisational goals 2. Identify and elect work team members and align roles, responsibilities, objectives and expectations of the work team to organisational goals 3. Communicate the roles, responsibilities, objectives and expectations to the work team and empower team members to accompl...
Workplace Safety and Health
1. Manage Workplace Safety and Health System
Human Resource Management Employment and Recruitment
Participants will experience and learn to: 1. Recognise symptom(s) that could lead to potential problem(s) at the workplace 2. Identify deviations from organisational norm and SOPs based on symptom(s) identified 3. Identify the possible root cause(s) of the problem(s) using appropriate tools and techniques 4. Identify impact of the problem(s) on ones job responsibilities and other parties involv...
Participants will experience and learn to: 1. Evaluate personal goals and align them to organisational goals 2. Evaluate personal strengths and weaknesses; develop strategies to overcome weaknesses and leverage on personal strengths to contribute towards the achievement of organisational goals 3. Justify ones role and responsibilities and their contribution towards the achievement of organisatio...