Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Food and Beverages
This programme is designed to provide students with the critical knowledge and skills needed in a food and beverage (F&B) outlet. Students will learn the fundamentals in F&B service, F&B operations and supervisory skills.Programme OutlineFood and BeverageWSQ Co-ordinate Food & Beverage ServiceWSQ Follow Food & Beverage Safety and Hygiene Policies and ProceduresWSQ Implement Los...
Provider: SHATEC INSTITUTES PTE. LTD.
travel,tourism management,hospitality management
Objectives:This programme aims to help students to develop their understanding of management in the context of travel, tourism and hospitality (TTH). It will give you an overview of the TTH industry. I will equip you to find employment with junior management prospects particular in the TTH sector or to continue your professional or academic studies in the related field. The course cons...
Provider: JE EDUCATIONAL COLLEGE PTE. LTD.
Human Resource Management
The programme aims to fulfill the following objectives:To enable participants to acquire sufficient breadth of knowledge, deeper insights and greater understanding of the interdisciplinary areas of managing human resources management.Provide participants with a structured training for personal and career development and job knowledge. It is also an endorsement of their competence in attaining both...
Provider: Management Development Institute of Singapore (MDIS)
Workplace Safety and Health
Conduct Crowd and Traffic Control.
Provider: KNOWLEDGETREE TRAINING CENTRE PTE. LTD.
Workplace Safety and Health Sercurity Management
WSQ Supervise Security Activities is a single module to prepare the Learner in Security Supervision activities and concepts. Structured under the WSQ framework, Learners are put through simulations (role plays) on various likely scenarios of daily supervisory activities and guided in the model approach to handle these situations.Upon the successful completion of this training module, the Learner w...
This module structured under the ES WSQ framework is designed to impart to the Learner the knowledge and skills in managing disorderly conduct and threatening behaviour and to be able to apply them in the workplace.
This ES WSQ course unit is intended for security personnel who are required to perform security screening of persons using walk-through and hand-held metal detectors and also in the proper procedures and protocols to observe when conducting manual pat-down screening of persons. Course Content CE - 1 Prepare for Security Screening Duty CE - 2 Prepare Person intended to be screened for securi...
This module structured under the ES WSQ framework is to prepare the Learner in general Public Relations Management. Learners are given various scenarios of possible inquiries they may be required to handle in the course of their duties. Learners are guided in the model approach to handling general inquiries. Course Content 1. Handle General Enquiries and Requests. 2. Telephone ...
tourism management
This programme is designed to provide students with the critical knowledge and technical skills required to manage MICE and events, travel and tour operationsProgramme OutlineMICE and EventsWSQ Comply with Legal RequirementsWSQ Conduct Situational AnalysisWSQ Conduct Orientation and Training2WSQ Co-ordinate Site Services2WSQ Co-ordinate Support Services2WSQ Define MICE & Events Industry2WSQ De...
The objective of the Certificate in Culinary Skills is to develop student knowledge in the field of culinary arts with strong emphasis on practical skills and requisite knowledge and understanding in the operational level of hot kitchen environment.Objectives and Expected OutcomesAt the end of the programme, the students will have acquired:Fundamental skills in Culinary Arts and ...
Provider: ICAS TRAINING AND EDUCATION COLLEGE (ICASTEC) PTE. LTD.
Under the Singapore Workforce Skills Qualifications ( WSQ) framework, the Enhanced Basic Security Course consists of two modules, Provide Guard and Patrol Services and Handle Security Incidents and Services. Upon completion of both modules a structured examination using role plays and questions and answers (assessment) will be conducted by an independent assessor (examiner) from *POLWEL (*Pol...
Course OverviewThis module is structured under the WSQ framework to prepare the Learner in handling possible Fire emergency situations, and to be aware of Fire hazards. Learners are trained in correct procedures on handling Fire Extinguishers and Water Hose Reels in fighting fires. Learners are also trained in various evacuation concepts and activities; and guided in the model approach and procedu...
This is a single module structured under the WSQ framework to prepare the Learner in countering possible terrorist activities. Learners are given various scenarios of possible terrorist activities and guided in the model approach to handle these situations.Upon the successful completion of this training module, the Learner will undergo a structured examination using role plays and questions and an...
The objective of the Advanced Diploma in Restaurant and Catering Management is to develop student knowledge in the field of restaurant and catering management with strong emphasis on advanced practical skills and requisite knowledge and understanding in the mid-level to senior management of operation in the Restaurant and Catering Management context.Objectives and Expected Outcom...
The objective of the Certificate in Food & Beverage and Catering Operation is to develop student knowledge in the field of food and beverage services and catering with strong emphasis on practical skills and requisite knowledge and understanding in the operational level in the Food and Beverage Service and Catering Operations.Objectives and Expected OutcomesAt the end of the programme, the...
The objective of the Certificate in Patisserie is to develop student knowledge in the field of patisserie with strong emphasis on practical skills and requisite knowledge and understanding in the operational level in the pastry kitchen environment.Objectives and Expected OutcomesAt the end of the programme, the students will have acquired:Fundamental skills in pastry and baking o...
Introduction to the programmeThe course is designed to prepare the student to do counseling in the work place. It is the fourth module of the course: Specialist Diploma In Work Place Counselling. A specialist certificate is awarded to those who did not go through the basic diploma course.Course ContentsCooperative CommunicationSpeaking and Listening SkillsDevelopment of Communication ProcessCultur...
Provider: ACC SCHOOL OF COUNSELLING AND PSYCHOLOGY PTE. LTD.
The objective of the Diploma in Food & Beverage and Catering Management is to develop student knowledge in the field of food and beverage services and catering management with strong emphasis on practical skills and requisite knowledge and understanding in the junior to mid-level managerial roles in the Food and Beverage and Catering Management context.Objectives and Expected Outco...
Human Resource Management Employment and Recruitment
Over the years, the role of human resource has changed markedly. HR professionals need to be good communicators, strong in leadership skills, be aware of the latest changes pertaining to legislation around employment, a good head for strategic thinking and be a HR business partner.This 8-day competency-based HR certification program covers the Human Resource Strategies and qualifies participants a...
Provider: HRSINGAPORE PTE. LTD.