Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Leadership and People Management
Continuous self-development is paramount for leaders as it ensures that they have the necessary skills to align and better develop superior teams.Program Highlights:Reduce communication breakdown amongst team membersRemoval of communication barriersCommunication Techniques and StylesImprove personal and team decision making processes to reduce errorSMART ObjectivesAnalytical methods to influence s...
Provider: LOYAL RELIANCE PTE. LTD.
The goal of this Leadership Development Programme is to enable professionals and middle managers to become more effective leaders through the understanding and application of best practice leadership behaviours, based on Kouses’ and Posner’s (KP) Leadership Challenge Model.This easy-to-grasp model has proven its effectiveness as a clear, evidence-based path to achieve time tested behaviours of...
Provider: Management Development Institute of Singapore (MDIS)
Start gaining influence as a leader, Regardless of your position in your organization, practicing effective self-leadership sets the stage and is a significant foundation for all other types of leadership to follow. Based on John Maxwell's book "The 360 Leader", assess your current relationship with your leaders and identify ways to develop better chemistry. Learn how winning outcomes can be creat...
Provider: NEXT U PTE. LTD.
Provider: KAPLAN PROFESSIONAL
Emotional Intelligence or EQ is a 'must-have' skill for all levels of executives and leaders. It is the cornerstone skill for all management and leadership. It's the key to improving relationships and work performance.By attending this course, participants will uncover their Emotional Intelligence literacy, and be provided with action plans and strategies to improve their EQ competencies through a...
Provider: Marketing Institute of Singapore
Course ObjectivesThis course will help participants:Have an understanding of the 4 dimensions of human behaviourHave an understanding of the application of the Personality Profiling System and tools in personal, interpersonal and team developmentLearn to begin to read people’s strength, motivation and tendencies like a bookAcquire a tool to help other discover and develop their potentialCourse C...
Provider: ACADEMY OF HUMAN DEVELOPMENT PTE LTD
Great salespeople are often regarded as great communicators. They often have a good repertoire of striking stories to inspire customers, or disarm disgruntled associates. Great Organisation also have a wealth of stories that illuminate, project or help their brand, to stand out from the crowd.Do you have such stories that differentiate your Organisation from others? Stories are the currency of hum...
Despite the recognition of the importance of customer centricity, majority of the companies that tried to be customer-centric have failed in the process. What are the driving forces behind the need for customer centricity? What are the strategic advantages of customer centricity? What is the essence of customer centricity? Why is a customer-centric culture so difficult to implement?In this course,...