Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Workplace Safety and Health
In OSH Management System, it is essential to understand the systematic and pragmatic approach to measuring and improving workplace Safety Performance, and to provide valuable feedback to the management for review. Safety inspections are vital for the monitoring, improving and feedback on the safety performance of an organization.This training provides delegates with an understanding of safety insp...
Audit
This course is a registered programme under International Register of Certified Auditors (IRCA). It covers OHSAS 18001 requirements, and principles and methodology of conducting an OHS MS audit under ISO 19011. The course meets part of the requirements for those seeking registration as an OHS MS Lead Auditor/Auditor under IRCA 2020.This course provides delegates with an in-depth understanding...
Transportation Services
Driving vehicle in today’s dense-road is a great challenge with everyone rushing to meet their own goals. Besides driving skills, driver needs to equip themselves with the knowledge and be competent to manage both their vehicle and manoeuvre safely through these dense roads.This programme provides delegates with an understanding of how to manage driving risk, the behavioural issues affecting dri...
service Management
This unit covers the skills and knowledge required for service staff to respond to challenging service situations with the use of appropriate verbal and non-verbal communication techniques. It involves recognising triggers which may lead to service challenges, use of service recovery procedures to respond to the challenges and escalating unresolved service challenges.COMPETENCIES (PERFORMANCE STAT...
Leadership and People Management
We are in the business of building relationships! People are not necessarily difficult to deal with. They only seem difficult because we lack the skills of an appropriate communication style. It is imperative that we are equipped with the essential skills to handle different groups of people at the workplace. You will learn the appropriate communication styles that will help avoid ineffective...
This challenge in this present world is best captured with the acronyms VUCAD, representing Volatility, Uncertainty, Complexity, Ambiguity and Deception. Our success in this VUCAD world depends on whether we can cope with such changes. The western linear mindset tells us to try to predict better on one hand and to stay agile and flexible on the other. A better way is found in the ancient Chinese C...
Personal Development
Emotional resilience refers to one’s ability to adapt to stressful situations or crises. Emotionally resilient executives are better equipped to cope and adapt to adversity without lasting difficulties. Yes, Emotional Resilient can be trained, it is a subject of interest for many organizational psychologists who identified that this is one of the most critical skills set successful managers and ...
The advancement of technology has connected the world of diversities across social strata, races, ages, cultures and nations creating a new world characterized by the acronym VUCAD representing Volatility, Uncertainty, Complexity, Ambiguity and Deception. How can we cope in such a world? To find the answers, the speaker has studied into the ancient wisdom of the Chinese and fused it with the ...
Participants of Advanced Certificate in Workplace Safety & Health will acquire the WSH knowledge and skills to coordinate the implementation of WSH management systems at the supervisory level. Participants will have intermediate understanding of the relevant WSH Regulations and provide the key competencies in WSH to become a WSH Coordinator.COURSE OUTLINE Measure, Monitor and Report WSH P...
Information and Communications
This course provides the basis for the practice-based test for ICDL Module 5 Perform Advanced Database Functions exam.The exam requires the candidate to operate effectively at more than a basic level of competence and be able to realize much of the potential of the database application. The candidate shall be able to use the database to organize, extract, view and report on data using what are dee...
This course provides the basis for the practice-based test for ICDL Module 5 Perform Advanced Database Functions exam.The exam requires the candidate to operate effectively at more than a basic level of competence and be able to realize much of the potential of the database application. The candidate shall be able to use the database to organize, extract, view and report on data using what ar...
This course enables the participant to operate effectively at more than a basic level of competence and be able to realize much of the potential of the database application. The participant shall be able to use the database to organize, extract, view and report on data using what are deemed to be advanced data management skills. The participant shall understand the variety of ways that data c...
This 3-day course will prepare participants for the Visual Communication Using Adobe Photoshop certification from Adobe partnered with Certiport.In addition to learning Adobe Photoshop, participants will learn techniques essential in the design arena – Adobe Bridge, Camera RAW, masks and layers, painting and retouching, filters and output, as well as project management skills and much more.The c...
Today's customers need high-quality, interactive line-of-business and consumer web solutions. Get recognized for your expertise in creating and deploying modern web applications and services by earning the Microsoft Certified Solutions Developer (MCSD): Web Applications certification. COURSE OUTLINEProgramming in HTML5 with JavaScript and CSS3Developing ASP.NET 4.5 MVC Web ApplicationsDeveloping ...
No programming skills required. Come and join us in this one day workshop and learn how you can create a cross platform mobile application in just ONE day.COURSE OUTLINEModule 1.Introduction To The Mobile App IndustryModule 2.Different Kinds of App Marketing ModelsModule 3.Researching & planning your first appModule 4.Publishing Apps Golden RulesModule 5.How to get Images for your appsModule ...
In this 3 days course, participants will learn the main concepts underlying digital images and to use Photoshop Cs4 /Cs5 to enhance images, apply effects, and prepare an image for printing. Participants will also learn the techniques to capture and save an image, use various selection tools, and manipulate images.COURSE OUTLINEModule 1. Imaging ConceptsModule 2. Graphic FormatsModule 3. Colou...
Information and Communications,Project Management
This 2 days instructor led course empowers Project Managers the knowledge and skills to build project dashboard reports that allow managers to get high-level overview of the business and help them make quick decisions. Participants will learn how to plan, design and put together components of project dashboard such as Expense Budget Analysis, Project Portfolio, Tasks performed by team member,...
This 1 day training targets personnel that need to understand the fundamental shift in how people find your organization and more importantly in how your potential members of the public communicate on the Internet. Participants of this course will learn the impact of social media culture and social networking platforms on community engagement communication, practices and processes. Participants wi...
Project Management
Scrum is the leading Agile development methodology for completing complex projects and is usedby top organizations around the world. It was originally designed for software development, but hasproven its value for any complex project.Agile Scrum is as radically different from traditional project management, as agile processes are differentfrom traditional methodologies. Rather than plan, instruct ...
This course is a five day classroom training relevant for professionals who play a role in the daily implementation and execution of activities covered under Release Control and Validation in order to deliver business value delivered through quality IT services. This course is a free-standing qualification and is also part of the ITIL intermediate capability stream, and one of the modules tha...