Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Tour and Travel Services
This is an Operations level core unit of 4 credits. On completion of this unit, participants will have the knowledge and application skills in providing concierge services and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
This is an Operations level core unit of 3 credits. On completion of this unit, participants will have the knowledge and application skills in providing visitor information and be able to apply them to the workplace.
This is a Supervisory level qualification requiring students to complete 9 Competency Units (4 Core units and 5 Elective units) and attain at least 23 credits. Students will gain knowledge and become competent in skills from a broad range of highly-developed supervisory skills specific to the Tour and Travel services industry.
This is an Operations level core unit of 4 credits. On completion of this unit, the learner will have knowledge and application skills in delivering tours and be able to apply them to the workplace.
Workplace Safety and Health
This is an Operations level core unit of 2 credits. On completion of this unit,participants will have the knowledge and application skills in maintaining safe & secure working environment and be able to apply them to the workplace.
This is an Operations level core unit of 1 credit. On completion of this unit, participants will have the knowledge and application skills in safety and security for guests and be able to apply them to the workplace.
Information and Communications
This module enables the candidate to understand the main concepts underlying digital images and to use an image editing application to enhance images, apply effects and prepare an image for printing and publishing.The candidate shall be able to :Understand the main concepts of using digital images and understand format options and colour concepts.Open an existing image, save an image in different ...
Provider: GENETIC COMPUTER SCHOOL PTE LTD
Customer Service
Provider: Association of Singapore Attractions
Individual will be able to successfully perform the following: 1. Recognise the impact of one’s professional image and persona on the organisation 2. Project a professional image and persona in accordance with organisational guidelines 3. Demonstrate effective communication skills when interacting with customers at the workplace
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Leadership and People Management
• To be able to understand the importance of a business framework • The Impact of Ethics and Corporate Governance • Appreciate the aspects of Operations Strategy • The need for Internal and External Compliance • Communicating Organisational Responsibilities • Engaging Employees & Providing Directions
Productivity & Innovation
1. Improvement in service level to members/guests 2. Increase in staff’s confidence level when communicating with members/guests 3. Increase in level of communication level between staff, coworkers and management
This unit covers on the knowledge of the different types of indoor air quality one may encounter in the workplace – the types of contaminants in the air we breathe and their sources. The module will also cover on ventilation issues and comfort indicators from these contaminants; learning how to use appropriate sampling instruments to take sampling and their sampling points. They will also know a...
Provider: Singapore Polytechnic
Human Resource Management Employment and Recruitment
This course is designed to address the skills and knowledge required to manage projects and can be applied to all types of projects. It covers defining the project’s scope, developing a project plan, managing the project and implementing finalization activities.
Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION
Audit/Risk Management
Look no further as CCIS presents a 2-day hands on practical workshop on ConSASS! Learn how to score well This hands on class is structured in an interactive way as the trainer will go through each element in the audit checklist with the participants. Participants will also be performing gap analysis on their own organisations documents and procedures to better equip themselves with the know-...
Provider: CCIS SINGAPORE PTE LTD
Food and Beverages
Module Objectives & Content: Upon completion of the module participants will be able to: ? Understand the elements required to produce basic puff pastry. ? List and describe the functionality of ingredients used in making puff pastry. ? List the types of puff pastry and the fat to flour ratio. ? Calculate puff pastry recipe using Bakers Percentage. ? Describe the ingredient pre - conditioning re...
Provider: CEREALTECH SCHOOL OF BAKING TECHNOLOGY PTE. LTD.
(Exam 77-881) The Core?level Microsoft Office Word 2010 User should be able to navigate Microsoft Office Word 2010 software at the feature and functionality level. They should be familiar with and know how to use at least 80% of the features and capabilities of Microsoft Office Word 2010. The core?level user should be able to use Microsoft Office Word 2010 to create and edit professional?looking ...
Provider: CHUA CHU KANG COMMUNITY CLUB
In this course, students will create and modify new databases and their various objects. Students will maintain data consistency and integrity; improve queries, forms, and reports; and also integrate Microsoft® Office Access 2010 with other applications.
Provider: ITEL LEARNING SYSTEMS (S) PTE LTD
Healthcare
Principles and Practice of Oncology Nursing (75 hrs) This module covers the clinical aspects of cancer diagnosis, principles of various treatment modalities and palliative care. It provides the learners with an overview of the philosophy of care, current trends and issues in cancer care, the delivery system of care and their impact on patients quality of life. Learners will also apply the proces...
Provider: Nanyang Polytechnic
Legal Aspects of Health Care Management (39 hrs) This module provides participants with a basic grounding in the laws and regulations governing the healthcare industry. Content will include health laws, Nurses Act, fundamentals of malpractice and negligence, the Employment Act and its impact on human resource management in the healthcare sector. Contemporary Issues in Health Care Management (39 ...
Post-Diploma Certificate in Network Systems [150 hours] Focuses on the design and implementation of large enterprise networks and their broadband network interfaces with the Internet. Module 1: Advanced Routing & Switching Technologies [60 hours] This module provides the participants with the essential knowledge and skills in advanced network routing and switching technologies for the planning, ...